1. Elmer Rico
31 Lisa Rise
Burcklands Beach, Auckland 2012, New Zealand
Home (64) 9973-7914
Cellular (64) 2-1140-1389
elmer_rico@yahoo.com
OBJECTIVE
Seeking available employment opportunities that will enhance my professional growth in the field of
Information Technology and advancing technological environment. I seek various projects to satisfy my
spectrum of interests in network application development and system/mail administration to complement
my work experience of more than 20+ years in voice and data network systems integration.
SUMMARY OF QUALIFICATIONS
Experience in all aspects of various LAN/WAN and Data Communication technology, such as X25, PAD,
SDLC, BSC, ASYNC, Frame Relay and ISDN,ADSL, Statistical Time Division Multiplexer (STDM), TDM
(Time Division Multiplexer), Modems, Bridge/Routers, Hubs, Switches L2/L3, X25 gateway and Terminal
Server/Access Server.
Experience in LAN/WAN Networking products of Motorola / Codex, IBM, Xyplex, Xylan 3Com, Cisco and
Pix Firewall.
Experience in different communication tool likes network tester and protocol analyzer.
Experience in Network Administration of different Network Operating System like Novell, IBM LAN Server
Windows NT4/2000/2003 R2/2008, and Windows 95/98/XP/Vista/windows 7.
Experience in setting up LAN, WAN , VLAN , VPN , Proxy Server and Firewall .
Experience in different Mail Systems, like Lotus Notes and Microsoft Exchange
5.5/2000/2003/2007/2010/2013
Knowledge in Network Management System HP Open View and CA UniCenter.
Knowledge in Managing and setting up Symantec Backup Exec/Acronis backup system.
Knowledge in Managing and setting up Microsoft ISA Server 2000/2004/2006/TMG
Knowledge in Managing and setting up Symantec/Mcafee Antivirus enterprise.
Knowledge in Managing and Setting up Double-Take for Disaster Recovery.
Designed Integrated Network System for various clients and implements as well.
Familiarity with voice, video, and data integration.
Experience in setting up and administering Citrix Server and Nfuse application portal.
Skilled in information systems management, analysis, troubleshooting, testing, documentation, internal
control procedures, system and program security, systems analysis, hardware and software installation,
applications and program management, technical support, and network administration.

2. Experienced in fostering and developing client relations, providing end user training and innovative
technical solutions, conducting equipment demonstrations, and increasing efficiency to enhance
profitability.
Manages people as well by encouraging a free flow of ideas with staff and delegate responsibility
to motivate people for greater productivity.
Experience on SAP Basis Administration
Familiarity with Cloud Computing /Virtualization technology
Works well with all levels of people, including clients, upper management, peers and staff.
Communicate by listening attentively and presenting ideas clearly.
Take criticism and feedback well, following through on suggestions.
Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem-solving
and solution-oriented work style, decisive and confident decision- making, and in-depth
proficiency with new technology trends.
Well-developed communication skills demonstrated through fluency in English, extensive international
travel, documented writing and editing talents, ability to work well independently and as part of a team,
developing effective client relations, providing superior client service and satisfaction.
TECHNICAL SKILLS
Network Administration Skills
Design, implementation, and maintenance of Microsoft Windows NT network systems for the specific
needs of the enterprise environment. Maintaining and establishing user accounts, network security,
troubleshooting printer problems, back-up devices, and installing and maintaining servers.
Administration Skills
Installation, configuration, troubleshooting, support, and maintenance of PC hardware and peripherals
including desktop computers, printers, scanners, modems, and networked printers.
OS Knowledge Base Skills
All windows variants, IOS variants.
Software Implementation Skills
Microsoft Servers all version, Exchange Servers all version, Windows Clusters, ISA/TMG Proxy Server,
MS Office Office variants, SendMail variants, DNS, Symantec Backup Exec all Variants, Mcafee EPO
and DLP
Security Implementation Skills
Barracuda Spam Firewall, Windows VPN implementation, ISA/TMG Firewall, Surfcop for Microsoft
ISA/TMG,
Hardware Skills
All PC variants, SUN Sparc / UltraSparc stations, Printers, Video capture, cable standards and
implementation (CAT5, CAT6, Fiber) ,Printers, EMC, NAS Iomega , Barracuda Spam Firewall/Load
Balancer, Web

3. Networking Skills
CISCO Switches and Routers (Voip / ATM / Ethernet), DLINK Networks , Nortel Switches, Intel Routers,
Extreme Networks Switches, Lucent Switches, Very High TCP / IP proficiency.
Environment Skills
Windows workgroups and DOMAINS, Ethernet, TCP / IP,DNS,DHCP NIS, NIS+, W2K directory service,
LDAP.
ACCOMPLISHMENTS
Project designs, presentation and implementation of Voice and Data Frame Relay network of various
clients.
Design and implementation of SVI's (Software Venture International) and PSI's (Pharmaceutical Solution
Incorporated) LAN/Wan network infrastructure.
SNA and TCP/IP integration of SNA based clients of SVI's LAN based programmers.
Design and implementation of SVI's global ISDN backup network.
Design and implementation of SVI's and PSI's Internet Gateway.
Implementation of Firewalls and VPN for wide area networks.
Make all demo works for various clients and install as well.
Install different communication equipment and networking equipment. Such as modems, X.25 switch,
Frame Relay switch, Multiplexer, Hubs/switches, Router/Bridge, Terminal Server/Access Server, X.25
Gateway, Switches L2/L3, ISDN and SNA Gateway.
Install different network operating system (e.g. Windows NT, Novell, LAN Server) groupware's (MS
Mail/Microsoft Exchange, Lotus Notes), System Management (SMS). SQL server, and Network
Management System for LAN/WAN and manage them as well.
Install Internet application (e.g. proxy server, smtp/mail server, dns server, proxy/ftp/web server).
Conduct training for the new staff and client as well.
Helped the user and branch to maintain their network communication to the Head office.
Manage, maintain and improve the LAN/WAN Network.
Set up additional offsite Network connection into our existing network infrastructure
Implement the evaluated/recommended product /technologies that will further improve the LAN/WAN
network.
Implement clustering in Microsoft Windows
Setup Citrix Server for our remote client and have the application access across the internet.
Setup VPN connection for our mobile user.
Setup ISA server and Surf Control Server for monitoring/protecting and controlling our Internet
connection
Setup Web Portal application for accessing legacy application over internet.
Setup and manage SUS/WUS for Microsoft update.
Setup and Manage email push technology using MS Exchange 2003/2007/2010 and BES Blackberry
Server
Implement a Disaster Recovery solution using Acronis , VMWARE , Symantec Backup Exec System
Recovery.
Implement the Symantec Backup exec with Continuous protection
Implement the Barracuda Appliance product (Web Filter , Load Balancer and SMTP Firewall)
BASIS Administration on SAP
HADCO (Hail Agricultural Development Company) IT Consultant
Incorporating SKYPE to PSI PBX system both inbound and outbound.
Implement the Virtualization/Cloud Computing Technology ( HyperV, NComputing , VMWARE, VDI-Virtualize
Desktop Infrastructure)

4. Wireless Design , Implementation and Maintenance
Implement Windows 2012 , Exchange 2013 and Migration.
EXPERIENCE
.
Senior Network Administrator (Supervisor)
Pharmaceutical Solution Incorporated Ltd. – Jeddah, Saudi Arabia November 1999 – October 2014
Manages and maintain the PSI's Lan/Wan network infrastructure.
Provides technical support and training for the user.
Rehabilitate the old network infrastructure.
Deals with the implementation of JDEdwards ERP software
Design and implement the PSI's Network infrastructure.
Implement the Internet infrastructure.
Implement and maintain the Microsoft Exchange messaging system (5.5/2000/2003/2007/2010) and
configure it as SMTP server.
Recommend and install new servers, NOS, network components, NMS, and new network infrastructure.
Responsible in the installation and administration of New Compaq/HP Servers (Proliant 1600,ML530, and
5500) and IBM Servers and Storage and Dell
Install and maintain the clustering of Microsoft SQL 7.0/2000/2005 server and JDEdwards application
Install and maintain the Cisco switch (Catalyst 3508,3512 , 3524 and 4900) and routers (3640,2610,837).
Implement the voice/fax and VPN application on the Cisco routers and Windows 2000/2003/2008/2012
Install and implement the Microsoft SMS server.
Implement the Terminal Server approach for the application.
Involves in the CNC/Administration of JDEDWARDS (XE Version)
Monitor and Manage our Internet and Email Traffic using Surf Control Software.
Setup and Administer our Citrix Server.
Do some management functionality for the IT department.
Setup and administer our ISA/TMG server
Setup and administer our Wireless Infrastructure (Upgrade Firmware to support Radius Authentication)
Setup and Administer the Citrix Server in a Farm environment
Setup Surfcontrol, GFI Web Monitor for Internet monitoring software
Setup and Manage our GFI Fax Server .
Implement Help Desk support and automate the virtual training of user using the Camasia software.
Setup and Manage email push technology using MS Exchange 2003 SP2 and BES Blackberry Server
Implement a Disaster Recovery solution using Acronis , VMWARE, Symantec System Restore.
Implement the Symantec Backup exec with Continuous protection
Implement the Barracuda Appliance product (Web Filter and SMTP Firewall, Load Balancer)
BASIS Administration for SAP System
Setup Bandwidth Splitter for Internet Bandwidth management
Wireless Design , Implementation and Management
Implement Virtualization ( HyperV)
Implement Windows Network Migration from 200,2003.2008,2013 and Mail Migration (Exchange
200,2003,2007,2013)
SVI Technologies, Inc. - Ortigas, Philippines February 1998 – November 1999
Chief Supervisor LAN/WAN

5. Manage and oversee our LAN/WAN, Internet/Intranet application, voice network and including new
network connection (e.g. Lease line, Frame Relay, X.25, Dial-up, voice over IP/Frame Relay.
Evaluate and recommend new management system and implement new technology/standard for our
worldwide network infrastructure.
Rehabilitate the old network infrastructure.
Help in rehabilitating our Lotus Notes network.
Lead the research and development team.
Guide/help other projects for external client (LAN/Wan).
Design LAN/Wan/Voice and legacy network for internal and external client.
Do management function for my staff.
United Saudi Bank - Jeddah, Saudi Arabia September 1997 to January 1998
LAN Administrator
Provides LAN Administration for different NOS of the banks (e.g. Windows 3.11/95/NT, Novell and LAN
Server) and give technical support/assistance.
Maintain interconnectivity of different NOS.
Installation of different NOS.
Install and maintain the Network management systems (IBM Nways).
LAN traffic analysis.
Disk space monitoring.
Install software and program application in the workstation.
Upgrade server and workstation.
Connect workstation to the network (e.g. Ethernet, token ring, dial-up).
Saudi Cairo Bank H.O, Jeddah, Saudi Arabia 1996 to 1997
Communication Engineer
Provide technical Assistance for the Banks Data Communication Network.
Monitor communication of the AS400 of different branches to the head office.
Monitor/Maintain the links (X.25/Lease line) of all the branches to the H.O.
Install/Configure and maintain all banks communication equipment (e.g. modems, X.25 equipments)
Software Ventures Int., Ortigas – Philippines 1994 to 1996
Data Communication Engineer – Supervisor
Design and implement network to our client, using the network equipment that we carry. Such as Xyplex
(Routers, Hubs/Switches, Terminal Server, X25 Gateway), Motorola (Modems, X.25/Frame Relay
switches and multiplexers).
Provide technical assistance to our client. By fault isolation and correction in their network configuration
using protocol analyzer.
Conduct seminars to our client and prospective client.
Network Eqpt. Tech. Corp, JMT Bldg. Pasig City - Philippines 1992 to 1994
Customer Engineer
Provide maintenance, installation, trouble shooting and repair of IBM PC and compatibles including
peripherals.
Responsible in the installation, maintenance and demo of CODEX (Motorola Products) and data
communication equipment (Modems - dialup/lease line, Multiplexers - TDM/Statmux, and packet
switches).
Pre-sales and post sales support to TELENEX data scope and patch panel.
Perform Analog and Digital loop back to determine line condition of our client.

6. Proctor and Gamble Incorporated, Tondo Manila – Philippines 1991 to 1992
Production Technician
Directly involved in the production of company's product.
Perform repairs of personal computers and other machine that are used in production.
EDUCATION BACKGROUND
Central Colleges of the Philippines, Aurora Boulevard, Quezon City Philippines 1991
Bachelor of Science, Computer Engineering
CERTIFICATION
Certified Motorola Data Network Designer
Certified Ethical Hacker
Microsoft Certified Professional
Microsoft Certified Technology Specialist: Windows Server 2008 R2, Server
Virtualization
Symantec Technical Specialist 2012 "Symantec Backup Exec
REFERENCES
Available upon request

7. Proctor and Gamble Incorporated, Tondo Manila – Philippines 1991 to 1992
Production Technician
Directly involved in the production of company's product.
Perform repairs of personal computers and other machine that are used in production.
EDUCATION BACKGROUND
Central Colleges of the Philippines, Aurora Boulevard, Quezon City Philippines 1991
Bachelor of Science, Computer Engineering
CERTIFICATION
Certified Motorola Data Network Designer
Certified Ethical Hacker
Microsoft Certified Professional
Microsoft Certified Technology Specialist: Windows Server 2008 R2, Server
Virtualization
Symantec Technical Specialist 2012 "Symantec Backup Exec
REFERENCES
Available upon request