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AMYSMITH
p: (202) 555-5555 | e: email@gmail.com
Excels in detailed market research and analysis to produce compelling public relations, traditional, and multimedia
marketing collateral. Offers 10+ years in progressive roles supporting government entities, for- and non-profit
organizations. Unique adaptability to lead the most complex and challenging projects, serve as a key team
member, and take over additional responsibilities with minimal training. Coordinates entire lifecycle of special event
planning from initial ideation, to logistics, VIP relations, and budget, to final successful production. Organizes
internal and external cross-functional teams, meets project benchmarks, and exceeds expectations.
Program Coordination ● Project Management ● Strategic Communications ● Marketing Collateral ● Public Relations
Event Planning ● Client Relations ● Team Leadership ● Research ● Deadline/Budget Compliance ● RFPs
Microsoft Office Suite ● Raiser’s Edge ● Exact Target ● RegOnline ● CRM
E X P E R I E N C E
Project Assistant, Corporate Studio 2015 – Present
XXX Architects, Minneapolis, MN
Thrives within an extremely fast-paced, deadline-driven environment, coordinating diverse projects directly for five
associate principals and indirectly for the entire 150 member organization. Streamlines document production and
flow among multiple studios, leading quality review, drafting contracts, and coordinating performance reviews.
Serves as point of contact for travel and logistics (20+ trips per month), scheduling transport, hospitality and
additional needs. Ensures arrangements comply with budget.
 Spearheads special event planning including hosting VIPs (state senators, mayors, city council members,
key influencers), handling catering and facility requirements for events up to 1000 attendees.
 Coordinates with internal teams including facilities, administration, and security to ensure event success.
 Influential member of the Office Services Team, charged with analyzing processes and procedures and
recommending cost and efficiency improvements.
 Supports the creative director of marketing in maintaining the RFP database, ensuring data accuracy, and
delegating responsibilities to appropriate staff.
 Utilizes project management and marketing talents to assist in a major company re-branding initiative.
 Partners with the marketing department to ensure brand consistency in all internal and external collateral.
Project Coordinator/Vice President, Economic Studies Division Assistant 2013 – 2015
The Brookings Institution, Washington, DC
Began overseeing and managing key projects for the director and deputy director of the Engelberg Center for
Health Care Reform including expense report analysis, PR functions, and special event coordination. Promoted
within 12 months to provide program and project support to the economic studies vice president. Supervised the
world-recognized Brookings Papers on Economic Activity Program, coordinating communications, travel, expenses,
and VIP relations with members of congress, the chairman of federal reserve, international authors, and professors.
 Administered weekly and annual lectures with 150+ attendees plus members of the press.
 Worked with authors, editors, copy-editors, and graphic teams to coordinate workflow, track assigned
projects (publication of talks), and ensure timelines are met.
 Partnered with administrative staff to coordinate travel accommodations for guest lecturer.
 Drafted grant reports and verified funds complied with grant requirements.
 Performed detailed industry research to monitor media citations.
 Assisted in internal staff recognition events to boost morale, productivity, and retention.
AMY SMITH | Page 2
Mid-Atlantic Operations Coordinator 2011 – 2013
Jones Lang LaSalle, Washington, DC
Initially hired as an executive assistant to a high volume team of brokers, rapidly promoted by the senior vice
president to perform higher level functions such as developing company online resources, internal- and external-
facing communications, and administering special events. Developed well received PR and marketing collateral.
Earned a state real estate license to take on additional responsibilities including presenting properties to prospects.
 Coordinated with upper level leadership and the marketing department to ensure staff are kept current on
internal events and news.
 Developed a spreadsheet for departments to inform HR on current staffing needs. Worked with HR to
recruit and hire optimal talent, improve succession planning, on-boarding, applicant tracking, retention, and
team productivity.
 Initiated regional initiatives for recognizing staff accomplishments.
 Partnered with the regional manager and group managers to establish department budget, produce
operating reports, and ensure accurate client reimbursements for multiple regions.
 Assisted in developing responses to RFPs, innovating marketing and pitch presentation materials, and
managing databases.
Digital Operations Manager/Office Manager 2008 – 2010
US Chamber of Commerce, Washington, DC
Provided expert support to the president and CEO of the Institute for 21st Century Energy, continuously expanding
job duties to include coordinating with the marketing department in multimedia collateral production, administering
corporate events and board meetings, as well as in-depth industry research. Produced clear, concise, and user-
friendly white papers and lobbying reports.
 Produced internal and external communications such as fundraising collateral, monthly newsletters, and
event invitation
 Rapidly learned and managed the database (Exact Target) and event registration system (RegOnline),
 Acted as liaison for publications to the art department, copy shop, and outside vendors.
Previous experience as an Operations Coordinator for Newmark Knight Frank, Assistant to the President for the
National Housing Trust Fund, and Executive Assistant for the Joint Committee on Taxation (US Congress).
E D U C A T I O N & T R A I N I N G
MA, Communication; Concentrations in PR & Digital Technologies | JOHNS HOPKINS UNIVERSITY, Baltimore, MD
Select coursework: Applied Quantitative Research, Persuasion, Branding and Advertising, Social and Digital Media,
Changing Behavior through Communication
Project Management Coursework | GEORGETOWN UNIVERSITY, School of Continuing Studies, Washington, DC
BA, Political Science | GUSTAVUS ADOLPHUS COLLEGE, St. Peter, MN

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  • 1. AMYSMITH p: (202) 555-5555 | e: email@gmail.com Excels in detailed market research and analysis to produce compelling public relations, traditional, and multimedia marketing collateral. Offers 10+ years in progressive roles supporting government entities, for- and non-profit organizations. Unique adaptability to lead the most complex and challenging projects, serve as a key team member, and take over additional responsibilities with minimal training. Coordinates entire lifecycle of special event planning from initial ideation, to logistics, VIP relations, and budget, to final successful production. Organizes internal and external cross-functional teams, meets project benchmarks, and exceeds expectations. Program Coordination ● Project Management ● Strategic Communications ● Marketing Collateral ● Public Relations Event Planning ● Client Relations ● Team Leadership ● Research ● Deadline/Budget Compliance ● RFPs Microsoft Office Suite ● Raiser’s Edge ● Exact Target ● RegOnline ● CRM E X P E R I E N C E Project Assistant, Corporate Studio 2015 – Present XXX Architects, Minneapolis, MN Thrives within an extremely fast-paced, deadline-driven environment, coordinating diverse projects directly for five associate principals and indirectly for the entire 150 member organization. Streamlines document production and flow among multiple studios, leading quality review, drafting contracts, and coordinating performance reviews. Serves as point of contact for travel and logistics (20+ trips per month), scheduling transport, hospitality and additional needs. Ensures arrangements comply with budget.  Spearheads special event planning including hosting VIPs (state senators, mayors, city council members, key influencers), handling catering and facility requirements for events up to 1000 attendees.  Coordinates with internal teams including facilities, administration, and security to ensure event success.  Influential member of the Office Services Team, charged with analyzing processes and procedures and recommending cost and efficiency improvements.  Supports the creative director of marketing in maintaining the RFP database, ensuring data accuracy, and delegating responsibilities to appropriate staff.  Utilizes project management and marketing talents to assist in a major company re-branding initiative.  Partners with the marketing department to ensure brand consistency in all internal and external collateral. Project Coordinator/Vice President, Economic Studies Division Assistant 2013 – 2015 The Brookings Institution, Washington, DC Began overseeing and managing key projects for the director and deputy director of the Engelberg Center for Health Care Reform including expense report analysis, PR functions, and special event coordination. Promoted within 12 months to provide program and project support to the economic studies vice president. Supervised the world-recognized Brookings Papers on Economic Activity Program, coordinating communications, travel, expenses, and VIP relations with members of congress, the chairman of federal reserve, international authors, and professors.  Administered weekly and annual lectures with 150+ attendees plus members of the press.  Worked with authors, editors, copy-editors, and graphic teams to coordinate workflow, track assigned projects (publication of talks), and ensure timelines are met.  Partnered with administrative staff to coordinate travel accommodations for guest lecturer.  Drafted grant reports and verified funds complied with grant requirements.  Performed detailed industry research to monitor media citations.  Assisted in internal staff recognition events to boost morale, productivity, and retention.
  • 2. AMY SMITH | Page 2 Mid-Atlantic Operations Coordinator 2011 – 2013 Jones Lang LaSalle, Washington, DC Initially hired as an executive assistant to a high volume team of brokers, rapidly promoted by the senior vice president to perform higher level functions such as developing company online resources, internal- and external- facing communications, and administering special events. Developed well received PR and marketing collateral. Earned a state real estate license to take on additional responsibilities including presenting properties to prospects.  Coordinated with upper level leadership and the marketing department to ensure staff are kept current on internal events and news.  Developed a spreadsheet for departments to inform HR on current staffing needs. Worked with HR to recruit and hire optimal talent, improve succession planning, on-boarding, applicant tracking, retention, and team productivity.  Initiated regional initiatives for recognizing staff accomplishments.  Partnered with the regional manager and group managers to establish department budget, produce operating reports, and ensure accurate client reimbursements for multiple regions.  Assisted in developing responses to RFPs, innovating marketing and pitch presentation materials, and managing databases. Digital Operations Manager/Office Manager 2008 – 2010 US Chamber of Commerce, Washington, DC Provided expert support to the president and CEO of the Institute for 21st Century Energy, continuously expanding job duties to include coordinating with the marketing department in multimedia collateral production, administering corporate events and board meetings, as well as in-depth industry research. Produced clear, concise, and user- friendly white papers and lobbying reports.  Produced internal and external communications such as fundraising collateral, monthly newsletters, and event invitation  Rapidly learned and managed the database (Exact Target) and event registration system (RegOnline),  Acted as liaison for publications to the art department, copy shop, and outside vendors. Previous experience as an Operations Coordinator for Newmark Knight Frank, Assistant to the President for the National Housing Trust Fund, and Executive Assistant for the Joint Committee on Taxation (US Congress). E D U C A T I O N & T R A I N I N G MA, Communication; Concentrations in PR & Digital Technologies | JOHNS HOPKINS UNIVERSITY, Baltimore, MD Select coursework: Applied Quantitative Research, Persuasion, Branding and Advertising, Social and Digital Media, Changing Behavior through Communication Project Management Coursework | GEORGETOWN UNIVERSITY, School of Continuing Studies, Washington, DC BA, Political Science | GUSTAVUS ADOLPHUS COLLEGE, St. Peter, MN