1. CONSTANCE SUTTON
PO Box 8322, Dhahran, 31311, Saudi Arabia
+966-056-901-0302 │ csutton81@gmail.com
SENIOR PROCUREMENT MANAGER
Staff Management | Regional Purchasing Manager | Business Process Improvement Specialist
Results-driven, committed senior procurement manager with a proven background in strategic planning,coordinating, and
leading process improvements that deliver solid business results. Critical thinker with a demonstrated ability to analyze
company operations, develop and implement innovative solutions that increase efficiency, drive growth, and control costs.
Forward thinker and strong change manager able to develop ideas to streamline work and persuasively able to gain
employee buy-in to support new ideas and change. Skilled leader with history of building, training, developing, and
motivating highly productive teams to exceed all goals. Excellent interpersonal skills used to interact and build strong
partnerships with clients, senior leaders, associates, vendors, and other third parties.
 Strategic Planning
 Customer Service
 Requirements Gathering
 Scope and Project Definition
 Conflict Resolution & Negotiation
 Business Process Improvement
 Business Systems Analysis
 Disaster Recovery and Sustainability
 Coaching, Mentoring & Leadership
 Domestic and International Experience
 Data Mining
 Expense Control
 Cost-Benefit Analysis
 Project Management
 CRM Systems & SAP
P R O F E S S I O N A L E XP E R I E N C E
SUTTON ESSENTIALS, Dhahran, Saudi Arabia January 2013 – Present
Writer
 Conducted in-depthresearched, wrote, and published book, "DirectionstoLivingin the Eastern Province of Saudi
Arabia", to support expats relocating to Saudi Arabia. Included comprehensive information regarding
appropriate attire, dining out, shopping, and travel within Saudi Arabia and the Eastern Province.
 Wrote articles for web page: www.ExpatArrivals.com, relating to expats living in the Middle East and
responding to questions about Saudi Arabia.
INTOUCH RELOCATIONS, Dhahran, Saudi Arabia September 2011 - December 2014
Team Manager
 Supported expatriates with pre-arrival assistance, finding suitable homes and schools, and anything required
to successfully settle within Saudi Arabia.
 Guided and offered support to often-anxious assignees and families, ensured clients felt at home and secure
with decisions regarding move.
 Assisted expats with identifying and selecting appropriate housing and negotiating rental agreements.
 Clearly communicated through email, over the phone, and in person with clients to clarify services offered.
 Discussed and confirmed service needs, interests and requirements with expatriate clients.
 Maintained up-to-date knowledge and awareness of destination cities, staying abreast of new developments
in cities serviced by reading expat websites and through frequent travel to locations.
GOING-THERE, Dhahran, Saudi Arabia January 2011 - April 2012
Destination Consultant
 Provided relocationservicesinEasternProvince of Saudi Arabia throughrelocationcompanies, assisting with
home-finding, school searches, and settlement with least possible disruption.
 Maintained up-to-date knowledge and awareness of destination cities by reading expat websites, constant
traveling to locations and keeping abreast of new developments in the cities serviced.

2. CONSTANCE SUTTON Page 2
AMDOCS, INC, St. Louis, MO June 2005 - December 2007
Regional Purchasing Manager
 Identified opportunities for cost reductions and applied initiatives globally in following commodities:
Hardware, Software, Telecommunications, Professional Services, Travel, and Global Marketing.
 Facilitated negotiation of outsourcing and contract labor, and proprietary software, reducing costs.
 Managed critical and highly visible projects and commodities.
 Assisted senior leadership teams with creating vision and participating in developing and implementing IT
and outsourcing strategies.
 Worked with partners throughout supply chain to understand needs and processes.
 Identified, explored and contributed to development of contingency plans for prime and alternative sources
of supply products and services.
 Managed and mentored up to 25 staff and identified development opportunities for workforce.
 Ensured software industry standards compliance, while evaluating multiple applications for effectiveness
and capabilities for corporation to minimize risk exposure.
 Personally originated $28M expense reductions in one global negotiation.
 Communicated withstaff and suppliers, making recommendationsto management for systemimprovements.
 Performed competitive analysis to make recommendations for future company growth.
 Boosted customer service ratings 40% by developing new processes and improving work flow.
 Assessed organizational training needs.
SHELL IT INTERNATIONAL INC, Houston, Texas April 2003 - April 2005
Sr. Commercial Procurement Manager
 Identified opportunities for cost reductions in following commodities: Telecommunications, Hardware,
Software and Professional Services in all IT environments, reducing both capital and service costs.
 Opportunities and objectives accomplished through use of Reverse Auction Bids, P2P, utilizing MWBE
suppliers, and setting IT standards globally.
 Negotiated consultancy and supplemental manpower contracts for global organizations and global
agreements specific to project scope with both domestic and international suppliers for all commodities.
 Originated $25M of infrastructure telecoms expense reductions and $20M hardware expense reductions.
 Led $20M transition project for company.
 As member of global team, implemented initiatives, identifying and rationalizing suppliers across company
and commodities to reduce and achieve best in class number of suppliers.
 Managed business risks and users expectations for new system.
 Oversaw day-to-day business issues regarding current system enhancements and revised new system
requirements to incorporate enhancements.
 Developed policy and procedures for optimized inventory planning.
 Developed and executed strategic business objectives while working with key internal stakeholders to
improve company systems.
 Assessed financial system and converted acquired company's system to SAP.
 Performed competitive analysis to make recommendations for future company growth.
 Boosted customer service ratings 40% by developing new processes and improving work flow.
P R O F E S S I O N A L AF F I L I A TI O N S
International Women's Leadership Forum
National Association of Professional Women (NAPW)
Federation of American Women Overseas (FAWCO)
American Women of Eastern Province (AWEP)