1. AREAS OF EXPERTISE
Corporate Performance
Strategic Vision
Personnel Leadership
New Market Exploitation
Technology Roadmap
Finance/ROI
Brand/Sub Brand Development
Operations Turnaround
Risk Mitigation
Divestitures/Acquisitions
VC Funding
NAME San Jose, CA xxxxx  408.xxx.xxx  email hyperlink  LinkedIn Profile hyperlink
EXECUTIVE LEVEL LEADERSHIP
INFORMATION TECHNOLOGY GOVERNANCE ∣ STRATEGIC & TACTICAL GROWTH ∣ MARKET INNOVATION
 Innovative technical executive with 20+ years hands-on information technology
experience and high level business leadership in multi-sized US/global firms.
 Recognized for business development talents and closing key contracts such as
the largest K-12 IP-Tel installation on the west coast, and serving as the premier
single source for IT projects for the largest ME integrated dairy company.
 Unique synergizing of business acumen, technical knowledge, and leadership
qualities to build and manage divisions such as a Hospitality Professional Services
Division that traveled throughout EMEA specializing in hotel IT take overs.
 Laser-focused on continuous improvement, penetrating new markets, and record
bottom line results such as a 600% increase in company value, and 200% revenue
increase < 24 months.
PROFESSIONAL EXPERIENCE
FOUNDER/CHIEF EXECUTIVE OFFICER  xxx.  Fremont, CA  2013-Present
Leveraged 20+ years US/international corporate leadership in capturing VC funding, spearheading current market growth
and new market development to build an innovative IT firm specializing in providing solutions to hospitality and
educational verticals. Recruited top tier specialists in data protection, security, technology planning, and delivery to offer
complete turn-key, customized solutions.
 Minimized costs while maximizing quality of work through strategic development of off-shore resources. Rapidly
attained profitability and negotiated several service contracts currently producing $500K+ annually.
CHIEF EXECUTIVE OFFICER  xxx  Long Beach, CA and Amman, Jordan  2004-2012
FOUNDER/CHIEF EXECUTIVE OFFICER  xxx  Amman, Jordan  2004-2012
Identified an untapped, high potential Middle East market, bringing the US tech firm to the area and creating a new
product mix of enterprise-level, holistic IT services targeting small- to mid-sized businesses. Brainstormed and built a
strategic short/long term business plan. Recruited, hired, and trained a technical and sales team. Created a corporate
culture of productivity, implementing operations that boosted morale, retention, and results.
 Championed expert succession planning, promoting optimal candidates to head new divisions. Expanded service
area to UAE, Jordan, Qatar, Saudi Arabia, and North Africa within 24 months.
 Designed and built the local network operation center where the Managed Services Team grew to 20K billable
hours per month. Captured high level contracts with key 3rd party vendors including Rukus, Aruba, and Antlabs.
 Negotiated cost savings such as a 70% list price reduction for HP products.
Negotiated accounts and SLAs with top tier national/international companies including:
 Orange: Closed an exclusive contract with the nation’s largest telecom to provide BlackBerry Enterprise
installation. Worked with VIP decision makers to understand need and spearhead complex customizations.
 Four Seasons Hotel Amman: Took over a $600K+ contract, working with the top 5 star hotel in the nation,
providing hospitality to government entities, business, and entertainment VIPs. Ensured five-nines network
availability, building a partnership with vendors for DR/BC, triple play technologies, troubleshooting, and
installations. Developed a new services portfolio focusing on IT take-overs, closing $1M+ within 16 months.
 Arabian Cement: Grew contact to 400 employees. Tasked with establishing/managing a network ops center in
Jordan, streamlined connection to global HQ, then oversaw team administering factory and office networks.
Continued…

2. NAME Page Two  408.xxx.xxx  email hyperlink  LinkedIn Profile hyperlink
FOUNDER/CHIEF EXECUTIVE OFFICER  xxx, Continued…
 Teeba/Almarai: Selected after a rigorous vetting process to serve as the premier single source for IT projects in
Jordan for the largest ME integrated dairy company. Oversaw multiple six figure contracts. Championed expert
migration of factory and corporate HQ IT resources then managed all operations.
 Indo-Jordan Chemicals Co. Ltd.: Worked with a $170M joint Jordanian/Indian entity (largest Indian investment
in the country to assess infrastructure, improve network consistency, security, connectivity, and disaster recovery.
 Superclick Canada: Multiple 5 figure contracts. Hired for regional offices and to complete new hotel installations.
 SIYAHA: Brought technology to remote tourist sites in conjunction with this $17M USAID organization
consisting of government, NGOs, local resources, and tourism-related institutions.
EXECUTIVE ADVISOR/BOARD MEMBER  xxx  Long Beach, CA  2004-2008
Brought in as an Advisor based on successful leadership of several companies including Monterey Information
Technologies—named one of the Top 5 Rising Stars in IP-telephony, security, and wireless services (CRN Magazine).
Troubleshot operations, identifying significant market loss, outdated and limited offerings, and additional challenges.
 Negotiated funding and, spearheaded a rapid growth phase eventually increasing company worth 600%.
Initiated a business plan focused on aggressive yet realistic growth.
 Upgraded portfolio to include Linux, Microsoft, and IPTEL services, increasing revenue 200% within 24 months.
 Oversaw branding to ensure one voice for all marketing collateral and technical templates. Streamlined workflow
through creating a clear work scope for engineers.
 Championed expert relationship development, advising the sales team on best practices, upselling, cross-selling,
and ensuring Subject Matter Expertise in product/service specifications.
 Helped company penetrate new industries such as healthcare informatics, advising on a managed services model
that reduced IT budget 40% while improving coverage/support of medical apps, patients’ records, electronic
prescriptions, platforms, and future projects
CHIEF EXECUTIVE OFFICER  xxx Monterey, CA  1998-2003
Hired to analyze operations, market share, ROI, and short/long term viability. Identified 20% of the client base that was
providing 80% revenue and released accounts under $12K. Empowered engineers to focus on VIP accounts, increasing
billable hours by $700K (Year 1) and averaged a 200% YOY increase afterwards. Improved brand and reputation—
bringing together cutting edge technology, extraordinary customer service, and a relentless determination to grow market
share (achievements noted in xxx)
 Rocketed P&L from $500K to $5M within 36 months, reengineering to a B2B focus on the highest value industries
(education, insurance, financial services/banking, agriculture).
 Closed a $2M contract with Cupertino Unified School District, successfully building a converged network for 24
schools in conjunction with 3com (largest K-12 IP-Tel installation on the west coast. Article here)
 Upgraded services portfolio for IP-Telephony to generate 30% of revenue. Captured 90%+ of Monterey area
school projects through developing expertise in the E-Rate bidding process.
 Recognized as a disruptive innovator — one of the earliest companies to implement a certification plan for
engineers in the most cutting edge technologies at the time (IPTeL, wireless, security, etc.)
 Used HR skills to grow staff from 5 to 20+ internal/10 external. Established a Microsoft Gold Partnership and
Cisco Silver Partnership with specialization in IP-Telephony and wireless certifications within first year of tenure.
Continued…

3. NAME Page Three  408.xxx.xxx  email hyperlink  LinkedIn Profile hyperlink
ADDITIONAL EXPERIENCE
(Prior to 1998. Details furnished upon request.)
CO-FOUNDER/EXECUTIVE VICE PRESIDENT, xxx, Inc.
 Introduced targeted product lines empowering the company to build valuable partnerships with retailers, value
added resellers and large corporate clients such as Fry’s, HP, Tandy Corp., and 3Com.
 Achieved 1st year profitability. Responsible for an eventual 50% sales revenue through bringing in a line of retail
connectivity products.
CHIEF OPERATIONS OFFICER/CHIEF INFORMATION OFFICER, xxx Computer Products
 Rocketed sales $25M to $75M in 3 years. Spearheaded growth from 70 to 125 staff and 7 retail locations, as well as an
improved/expanded product line.
 Built and administered a $5M Purchasing Department. Created a B2B Sales Team and developed more targeted
advertising. Led the overall company direction and Go- To market strategy.
 Slashed $2M+ in unprocessed returns to $500K via introducing real-time processing systems at the store level.
EDUCATION & PROFESSIONAL CERTIFICATIONS
BACHELOR OF SCIENCE, Computer Engineering
San Jose State University, San Jose, CA
Always valued a “hands on” approach to IT leadership, earning multiple certifications including MCSE, CCSP, CNE, CNA, CSP,
MCP, CIPT and others.
INDUSTRY ASSOCIATIONS
Member of the 3Com Gold Council
Technology Convergence Conference
IBM Content Manager OnDemand Group
Information Technology Managers Forum
LinkedIn Information Security Community