1. DAISY M CASTILLO
505 E. Lambuth Ln.
Deer Park, TX. 77536
832-544-9457
daisymcastillo@hotmail.com
OBJECTIVE: To secure a permanent position with room for growth and advancement within.
EDUCATION: Ashford University 2012- Present Associatesof Arts Accounting degree program.
TECHNICAL/SOFTWARE SKILLS: Data Entry 10-key, Type 45wpm,
Intermediate level MS Office, Windows, Excel & Outlook
Familiar with EDI billing
EXPERIENCE:
CLARK FREIGHT LANES PASADENA TX 11/22/2013 to 09/18/2015
PAYROLL/BILLING SPECIALIST
 Followed payroll policies and procedures
 Provided administration support for managing employee time off such as sick time or loss of
employment.
 Prepared reports by compiling summaries of earning, taxes, deductions, leave, disability and
non-taxable wages
 Researched payroll discrepancies
 Updated payroll records accordingly
 Assisted in printing checks for non-deposit payroll
 Prepared and sent out bills, invoices, and bank deposits.
 Processed payments, purchase orders, invoices, statements,etc. all while using in-house database.
 Initiated telephone and/or email contact with internal & external customers with amounts past
due, determining reason and arranging for collection or adjustment to correct errors in accounts.
 Accept incoming phone calls to handle billing issues and/or process payments and credits.
 Follow up on calls and email, fax or mail copies of invoices as required.
 Ran daily reports such as credit hold report, credit balance report and aging reports used to update
notes in system regarding status of payment on accounts.
FEDERATED INVESTORS HOUSTON, TX 01/05/2008 to 11/26/2013
BILLING SPECIALIST
 Logged in all incoming faxes,sorted and distributed all incoming mail
 Ran daily reports of funds to be credited to severalTexas accounts
 Ran balance sheets to assure accurate data entry and to assure all incoming funds were dollar per
dollar accurate when compared to file downloaded from in-house data base.
 Printed and matched up all invoices with appropriate documents.
 Filed and date recorded all legal and binding documents
 Followed all privacy compliance rules.
WACHOVIA SECURITIES HOUSTON, TX 03/12/2004 to 12/07/2007
CLIENT SERVICE REP
 Provided sales practice as well as overall administrative and operational client service support to
assist the business activities of the Financial Advisor(s).
 Provided assistance to the Financial Advisor by furnishing account information and quotes,
establishing new accounts, and processing deliveries and/or payments.
 Performed various administrative functions to the Branch Manager including, but not limited to,
typing of letters, forms and reports from rough draft, as well as preparing and/or originating
correspondence for the Financial Advisor.

2.  Handled telephone calls and other inquiries, for research reports as well as resolving account
problems. Established and maintained files to meet regulatory requirements, created and
produced reports in databases while establishing and maintaining files and record keeping
necessary to support sales efforts.
 Kept inventory of supplies and ordered when necessary,arranged in office meetings, lunches and
out of the office traveling including but not limited to hotel and air fare ventures.
DR. CONRAD ENT HOUSTON, TX 06/15/2000 to 03/05/2004
MEDICAL ASSISTANT
 Checked in/out patients
 Collected co-pays and assisted in collecting past due charged amounts
 Took vital signs, pulled and filed daily charts,
 Verified all insurance benefits
 Confirmed scheduled and future appointments
 Gave immunizations along with ill shots.
TEMP AGENCIES PASADENA, TX 1999 to 2000
CLERICAL ASSIGNMENTS
 Switchboard operator
 Receptionist, filing
 Typing, 10-key, data entry
REFERENCES UPON REQUEST