Information Technology Resume

1. Kelvin Ekow Arthur
Cell: 540-841-5704
karth004@odu.edu
1026 W. 45th street
Norfolk, Va. 23508
PROFESSIONAL SUMMARY: I'm an optimisticandself motivatingperson; strives hardto accomplish set goals, able to maintain cultural
sensitivity, establish rapport with members of diverse groups, andPromote teamwork. Mygoal is to gain an entry-level position in my field of
Information Technology
Areas ofExpertise--Efficient Troubleshootingstrategic/tactical PlanningHardware/SoftwareinstallationComputer Forensics
Vulnerability Assessment Process ImplementationDisasterRecovery
Technology Profile--Microsoft OfficeSuite – (OfficeSuite) Word, Access, Excel,,OneNote,– HP–NMAP - VMware – Windows
Education
Old Dominion University
Norfolk,VA
August 2013 - December2017
Bachelors of Business Administration in Information
Technology & Decision Sciences GPA: 3.2
Certification: Database AdministrationandDataSecurity (In
Progress)
Relevant Courses: Project Management,System Analysis,
Database Concepts, Networking, Object-Oriented Programming
James Monroe High School
Fredericksburg, VA
August 2010 - July 2013
Concentration:Computer Programming
Course ofWork: Business Analytics, Business Ethics,
Operations Management,Computer Ethics
Work Experience
Wegmans Food Market Inc
Woodbridge, VA — May 2014 to present
Customer Service Representative, Cashier
- Exhibitedexcellent communication skills whiles workingthecash register
- Demonstratedexcellent customer service andcommunicationskills tocustomers.
Self Employed ITTechnician
Norfolk,VA — March 2014toPresent
Experience providingtechnical support formicrocomputer hardware, networks,account administration,andautomationsoftwarevia telephone.IT
problem solving/ troubleshootingexperience. Demonstratedexperiencewith Active Directory.. Abilitytolisten, understandandtranslateclient
requirements.Exercisedbest practices. Able to analyze IT systems, point out drawbacks andgive out recommendation
Postmates Courier
Washington,DC andNorfolkArea — May2016 toPresent
Workedas a courier driverwhere i recordedcustomer orders, pick them up fromdestination anddelivertotheirdoorsteps. Demonstratedquality
customer service by makingsure products are deliveredontime
Information Systems & Project
Management Professionals (ODU
ISPMP)
Event Coordinator
(January 2014-Present)
Connectedstudents with employers,
brought in guest speakers,ran anannual
banquet, andincreasedthe
organization’s membership
African StudentAssociation
Marketing operator
(January 2014-Present)
Promotedclubawareness, by flyers.
Dance Coordinator
Organizeddance routines formembers
K1 Solutions
Contractor/ Self Employed
(August 2014-Present)
ProvidedTier 1 Technical Support on
the UnifiedUniversity’s
Communications Network. Duties
includedadding/moving/updating
phones, workingwith engineers andend
users. Gained valuable hands on VOIP
technical knowledge
New Visionz Entrepreneur Group
Vice President
(August 2015-Present)
Establisheda photographygroup to
promote organization awareness onOld
DominionUniversity’s campus.
Consistentlybuilt clientelethrough word
of mouth,social networks, andevents.
Gainedvaluable knowledge on customer
service, marketing, andbusiness strategy