CV 2015

1. Craig Anthony Fox
Business Development & Sales Manager
123 Ulverston Road
Dalton-in-Furness
LA15 8EZ
Email: craigafox@live.co.uk
DOB: 07/06/1963
Tel. +44 (0) 1229 467773
Mobile +44 (0) 7957 473565
PROFILE
I am an enthusiastic and well-organised person who enjoys being part of a successful and
productive team.
I offer a flexible and resilient individual who works well on their own initiative demonstrating
high levels of motivation and organization. By displaying these skills I am able to meet tight
deadlines. I am also a numerate and analytical thinker who is quick on the uptake and pays
close attention to detail.
My key skills include being an excellent communicator, confident in my approach to work and
my clients. This is supported outside of work, teaching German language to a variety of
ages. I also have many years’ experience working in an International business environment,
creating opportunity and re enforcing my drive to continually improve in all areas.
Looking forward, I am aiming to achieve a position where I can further develop and display
my skills in Business Development & Sales/Marketing role with the opportunity to work within
a customer-facing role and utilize my excellent language skills.
CAREER SUMMARY
Business Development & Sales Manager –SLS York 01/ 13 - present
 Responsible for selling SLS products and services to our German-speaking clients in
the GAS (Germany / Austria / Switzerland) area.
 Looking after any potential work within Spain, France, Poland, Scandinavia, Angola
and the Middle East.
 Managing the team of Consultants and Administration personnel. Maintaining set
KPI’s incl. customer retention rates, customer satisfaction, increase in overall sales
targets, acquiring new potential customers and markets. Controlling that all staff
maintain and update CRM system.
 Managing Marketing & Promotions, creation of newsletters, attending Trade Fairs.
Attending various UKTI events
 Achievements to date: Sales figures from 2013 to 2014 risen 26% (Nov & Dec not
included).
 Sold 2 Premier Platinum courses to French CEO’S (A first time company
achievement in over 20 years of business).

2.  Brought 5 new Clients in on first year, 6 so far on my second and have already 7 new
ones for 2015.
 Employed a new French speaking team member
 Attended 7 Trade fairs, selling our services
Sales/Account Manager – Siemens/Tronic Connectors and Measurements (Oil & Gas
Industry) 01/09-01/13
 Sales /Account Manager for Cameron GmbH Germany.
 Development and coaching of account coordinators, team building and close
cooperation when working on projects.
 Developing and maintaining a sufficient level of knowledge about a broad range of
products many of which are bespoke items in order to advise the client on the best
technical solutions.
 Preparation of Bids and quotes.
 Complete project maintenance from pricing to execution and closure.
 Identifying business opportunities to increase Tronic’s scope of supply.
 Technical Support – Communication of technical support required to meet the accounts
requirements.
 Maintaining an accurate database of customer intelligence in a fast-moving and
unpredictable environment.
 Customer support on all levels.
 Customer Coordination/visitation.
 QA Department – Monitoring and reporting of customer complaints.
 Preparation and assessment of Quality Plans.
 Induction and assisting to TPI’s.
 Achievements: 2010-11 won a large major project in the GOM for £1.8m leading to
further 4 new projects won ranging from 88K – 460K.
Project Coordinator – Sales ITAG Valves & Oilfield products 06/08 – 12/08
 Contact person for Saudi Aramco.
 Sales Project Coordinator.
Project Coordinator - Cameron GmbH Subsea Systems, Germany 2006 –06/08
 Responsible for coordination of different worldwide Projects.
 Organising, preparation and Planning of projects and maintaining good customer
relations throughout the whole project period.
 Use of SAP, Primavera, Excel, etc.
 Core team dealing with Clients, National, International i.e. Leeds, Houston,
Singapore, Melbourne.
 Materials planning, Procurement, Quality Engineering.

3. NORD/LB, Hanover Germany 1989 – 2006
 Dealing and handling National and International currency transfers through SWIFT
Payment System, RTGS plus.
 ISS (ICS) management.
 Handling of payments and liquidity management.
 Documentation in English and German.
 Board of Management Assistant (documental and organisation).
 Customer complaint division.
 Contact person, NORD/LB London, Singapore, New York
British Army 1979-1989
 Royal Artillery, serving 3 RHA.
 14/20 Kings Hussars.
 Queens Own Hussars.
QUALIFICATIONS
 7 O-Levels – Inc. English, Mathematics, English literature and History
 City & Guilds PTLLS Level 4 - Private German Tutoring
 IOSH Qualified 2010
 Translating documents and websites for a variety of German businesses
 Certified Sales Development Programme-20 /20 Business Management
I.T. SKILLS
 Microsoft Office – including Word, Excel, Outlook, Powerpoint
 Primavera Project Planner 3.1
 Primavera Project Planner P3e (Project Management)
 SAP
 Lotus
 Baan
INTERESTS
 Teaching German (Website: www.german-with-craig.co.uk)
 Spinning Instructor (Indoor Cycling)
 Reading
 Music
 Travelling
 Triathlon
 Full clean UK/European Driving License