1. Silvian Jeyabalan
Developer/ Architect
Background Highly accomplished technology professional with more than 16 years of experience in
providing end-to-end software solutions for P & C Company. Proven aptitude in analytical
reasoning & problem solving. Effective leader and team player.
Extensive Project knowledge and experience.
• Agile development methodology – Kanban and Scrum
• Guidewire GPA (Gateway Portal For Agents), PolicyCenter & BillingCenter
implementations for Rockhill and State Auto Insurance Companies
• Technical Lead for multiple projects at State Auto Insurance – Straight Thru Processing,
PMS V6, V7 systems.
Innovative problem solver and effective communicator adept in delivering superior client
service.
• Certified in Guidewire BilingCenter 7.x & PolicyCenter 7.x. Working and
implementation experience in Guidewire BillingCenter 8.x, PolicyCenter 8.x,
ClaimCenter 8.x and Contact Manger 8.x.
• Designed, configured and Implemented GW’s community model for Independent
Agents and for Managing General Underwriters (MGUs)
• Extensive experience with integration GW apps with external Webservices, Document
Production tools such as HPX, Financial integrations such as Chase, integration with
accounting systems like General Ledger, Lockbox, Admin Audit etc. Experience with
Event Messaging, Message Queues, GX Model etc
• Analyzed business processes and designed flexible, scalable and user friendly web-
content systems for State Auto’s E&S Agent portal.
• Performed Major upgrades and Minor release upgrades
• Suite level architecture experience at State Auto Insurance.
© 2011 Guidewire Software, Inc. 1

2. Project Experience State Auto Insurance, Columbus, OH (Aug 2000 – current)
Implementation Architect, Configuration
Standard Lines – Personal Auto, HomeOwners, Umbrella
BillingCenter Architect for project team comprising of Guidewire, Deloitte and State Auto
Insurance. Responsibilities includes GAP analysis, estimation, business process reengineering,
staff training and development phases of Guidewire BillingCenter 8.0 implementation.
• Worked in Agile methodology of 3 week sprints
• Led the sprint planning for work estimation, Scope , user story sequencing, identifying
cross-system impacts, OOTB demos for business and POCs of custom solutions.
• Provided technical leadership and direction to developers
• Designed and helped configure major components of the Billing Center Application
framework: Payment, Billing, Delinquency, Commissions, and Billing Center
Workflows
• Estimated and designed solutions for Product Gap areas and complex configuration
requirements.
• Established sprint goals, tasks and lead the construction efforts for billing functional
modules including implementation of Account Level Billing and Payments.
• Mentored new team members in Guidewire BillingCenter configuration.
StateAuto Insurance Companies (Rockhill), Columbus, OH
Implementation Architect, Configuration
Excess & Surplus – Environmental & GL
Led BillingCenter project team comprised of Guidewire, PwC and from inception, development
and testing phases of Guidewire BillingCenter 7.0 implementation.
• Provided technical leadership and direction to developers, business leads and
management utilizing Agile methodology to deliver enterprise systems.
• Led the design and construction efforts for all billing functional modules in
implementing Agency and Statement Billing configuration
• Provided one-on-one and group mentoring for Guidewire BillingCenter configuration.
• Assisted the business users and SME’s with the internal process definition and gap
analysis during the requirements development stage of the project.
• Conducted code reviews and served as escalation point for all configuration issues
during implementation.
Provided consultation and configuration solution to project team comprised of Guidewire, PwC
and from inception, development and testing phases of Guidewire BillingCenter 7.0
implementation.
• Provided technical leadership and direction to developers on PolicyCenter Jobs, Valida-
tions, UW Issues, Product Model, Coverages, Exposures, Rating, Modifiers, Forms etc.
• Led the design and construction efforts for major components of the Policy Center
Application framework: Policy Center Product Model and Data Model, the Guidewire
Rating Engine, and Policy Center Workflows
• Assisted the business users and SME’s with the internal process definition and gap
analysis during the requirements development stage of the project.
• Conducted code reviews and served as escalation point for all configuration issues
during implementation.
• Was part of successful go-lives & subsequent maintenance releases.
NON-GUIDEWIRE EXPERIENCE
StateAuto Insurance Companies, Columbus, OH
Developer
• Worked as a technical lead with PMS V6, V7, Exceed systems. Has overseen several
successful projects from planning, developing, testing & go-lives.
• Has several years of experience with project charter, scope document, project
schedule, risk management document, budget management document,
© 2011 Guidewire Software, Inc. 2

3. Training • BS in Production Engineering, Electronics & Communication – REC, Surat, India, 1995
• Extensive training with GW staff led classes on PolicyCenter 7.x, 8.x, BillingCenter 7.x, 8.x
and Integration 7.x, 8.x.
• Have been trained on GW’s Gateway Portal for Agents by GW’s Dublin, Ireland team.
• Training in understanding of Scope, Time, Cost, Quality, Human Resource, Communication,
Risk, Procurement and Integration management concepts.
Certifications
• Guidewire BilingCenter 7.x and Guidewire PolicyCenter 7.x
Technical Skills
PROJECT MANAGEMENT TOOLS: JIRA, Version One
REQUIREMENTS GATHERING TOOLS: Rational Requisite Pro
MODELING TOOLS: Visio, IBM RAD
CONCEPTS: SCRUM, Agile Development, Service Oriented Architecture,
Component Object Model, Object Oriented Analysis & Design,
IT Governance, IT Service Management, Programming
Strategies
OPERATING SYSTEMS: MS DOS, Windows 9X/NT/2K/XP, MVS
CONFIGURATION MANAGEMENT
TOOLS:
SVN, Mercury Quality Center, Sharepoint
LANGUAGES: GOSU, JAVA
DATABASES: SQL Server, H2, DB2
GUI: Angular, Javascript
WEB RELATED: HTML5, CSS3, SASS
SERVERS: Tomcat, Webphere
IBM TECHNOLOGIES: CICS, COBOL, Websphere, TSO, VSAM, JCL and all relevant
mainframe tools
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