Lead System Benefits/Senior Business Analyst

1. NAME : Ajay Kumar
Date of Birth : 1st
January 1978
Email ID : ajsbmg@gmail.com; kumarajay20021@gmail.con
Contact : +91-6200110655/+91-9810714496
What apps No. : +91-6200110655/+91-9810714496
Visited country : Indian (Nationality)
Countries Visited: Denmark, Norway, Sweden, Sudan
RESUME
Professional Summary:
With a Master's degree in Computer I have 12+ years of experience as Lead Systems Analyst, QA Manager, Project
Manager and Monitoring and Evaluation with overall accountability for the Implementation(ERP/Software
Development/Testing) of system analysis, Configuration/Development, and Quality assurance and worked more than 30+
fortune clients like Prudential Financial, PepsiCo, New York Life Financial, American Red Cross, Verizon, Bank of America,
American Max, Bank of Montréal, Air Canada, Honeywell, Siemens, Union Bank of Switzerland (UBS), Ministry of Water and
Sanitation department under Government of India (State – Jharkhand )and etc.
Seeking a position to utilize and further enhance my skills and abilities in Monitoring and Evaluation (Officer), Managing
Projects, Business Systems Analyst or Lead Systems Analyst that offers professional growth while being resourceful,
innovative and flexible.
Educational Qualification:
2001-2004 : Master degree, Master in Computer Application (MCA), Duration - 3 years (Regular)
University- Sikkim Manipal Institute of Technology, Sikkim, India
1996-2000 : Bachelor's degree, Mathematics as Honours, Duration - 3 years (Regular)
University - Vinoba Bhave University, Hazaribagh, Jharkhand, India
2004 : Training Program: Material Tracing System, Company - Tata Steel
Worked for 6 months as System analyst and developed a Software system to analyze and report out
Shutdown/Delay in production of Wire and Rod Mill.
2013 : Completed Certification workshop for Project Management Professional (PMP) for 40hrs
Professional Background: (12+ Years)
 March 2019- Currently working as IT Business Consultant and owning as Proprietor company named
“M/s Swachh Shobha”.
Project: Swachh Bharat Mission (Garmin)] SBM-G. http://swachhbharatmission.gov.in
 November 2017-Jan 2019 : Currently working as Monitoring and Evaluation Cum Integrated Management
Information System (M&E cum IMIS) officer under “Ministry of Water and Sanitation Department
under India Government”,
Project: Swachh Bharat Mission (Garmin)] SBM-G http://swachhbharatmission.gov.in
 October 2015-Jan 2017 : Worked as Cambridge International Examination(CIE) MIS officer under
(Information and Communication Technology ICT (IGCSE), Sudan (Khartoum) ICT Manager/Admin)
in Center - DIDDY ANTOUN MEMORIAL SCHOOL (SD024)
Address - Diddy Anton Memorial School, ST. 53, Al Amaarat,
http://www.cambridgeinternational.org/
 April 2005-Nov 2013: Job Title - Lead Systems Analyst (Sn. Business Analyst),
Employer name - AON Hewitt (www.aon.com), Gurgaon, Noida India,

2. Technical Skills-
Languages : Visual Basic 6.0. C, C++, COBOL, Java, Qbasic, LOGO, HTML, Scratch
Database : MS-Access, DB2, SQL
OS : Mainframe Z/OS 390 , Windows (XP, 2007,2016), Citrix, DOS,
Mainframe : DB2, CICS, ISPF, JCL, File-Aid, COBOL, SAS, MT4( Meta trade 4/5)
Tools : Microsoft Office, Web development (Your Benefits Recourses), QTP/UFT, Middle Office, Continues, HRO
Workbench, CM Synergy (version 6.53), Ultra Edit, Web development/customization- Tortoise
Subversion (SVN)
Projects Details:
 Overall accountability for the construction of System analysis, configuration, and quality of Hewitt’s proprietary
benefits system for Defined Benefit (DB)
 Creating high-level analysis; coaching service aligned analysts
 System configuration, technical documentation, and testing.
 Production reviews, signing off on the stability of all newly released projects into production
 Completed a transition to operations for ongoing support.
Project Domain: Defined Benefit (DB) - US Benefits Domain and Benefits Administration
This includes Hiring/re-hiring, Retirement, Pension, Termination, and Estimation of Retirement Benefit, Calculation of Benefit
after Death of Participant, Beneficiary, and Alternate payee/QDRO, Retirement of Alternate Payee & QDRO, Pre/Post
Beneficiary Designation before or after Retirement & Death.
Implementation Projects
▪ Rockwell Automation
▪ Metaldyne co-operation
▪ Prudential Financial
▪ ConocoPhillips
▪ Koch
▪ Georgia-Pacific
▪ Discover Financial Services
▪ Counterpoint
▪ Discover financial Services
▪ American Red Cross
▪ International Paper
▪ New York Life Financial
▪ Air Canada
▪ Honeywell
Ongoing Projects
▪ Univ. of Pittsburgh Medical
center
▪ Honeywell Dominion Recourses
▪ Siemens
▪ UBS AG
▪ Christus
▪ Disney
▪ Disney
▪ PepsiCo
▪ Dupont
▪ Taxes Instruments
▪ Thomson
Methodology: SDLC comprising of Analysis, Configuration, Testing, Deployment, Project Management and Change Order
Support disciplines.
Tools: Debugging Tools, Citrix Nfuse, Novell Netware, Batch conversion Tools, Lotus Notes and Lotus Notes Workflow, Middle
Office, Web Tool [CM Synergy]
Personal Communication Statement (PCS) requires testing at the two interfaces. One at the S-TBA level, in form of QBE
and then at the Middle Office level in form of PD. Extract or QBE is generated through a Batch job which pulls in data required
to print a statement from various table specific to an individual.
Testing tool: Automated and manual, Interface testing & Reporting
Mainframe: File aid, CICS, ADB2, DB2, JCL , SAS
Modules - Benefit for Retirement, Estimation of Benefit, Termination, Rehire, Pre/Post retirement Beneficiary Designation,
Active and Term vested Death, Various Interface and Reporting, Web development Customization etc.
Responsibilities
 Act as primary liaison between technical and business groups to gather requirements to identify incidents and
their impacts including establishing and maintaining working relationships across the businesses, IT and technology
team member.
 Review client requirements, perform gap and/or impact analysis, and delegate as appropriate, data, foundation,
and systems analysis in preparation for service-specific cloning and configuration with a focus on high-level and
complex analysis.

3.  Adapt at preparing business requirements documents (BRDs), defining project plans, writing system
requirements specifications (SRS), and delivering project/status reports. Review and approve analysis, test plans,
and standard operating procedures.
 Provide service and systems expertise - Build client-specific technical knowledge, perform impact and root cause
analysis on defects and identify high-level and complex system solutions.
 Test Planning - Designs Test Plans (unit, integration, regression, and acceptance) and incorporates recommended
updates to Test Plan based on review.
 Development and execution of detailed test plans to test all scenarios, test cases and test data for Defined
Benefits domain, Pension calculations, SQL, Technical and Business document Analysis, Test planning, Test
execution, Web testing, Batch testing, running scripts.
 Middle Office tasks (tool used to prepare Personalized Communication Statements) so that appropriate Personal
Communication Statements with accurate data are sent to the participants.
 Tortoise Subversion (SVN) and CM Synergy (version 6.53), by using both tool developing and maintaining web
base application “YBR-Your Benefit Resources”,
 Defect management with ongoing Delivery group, tracking and performing root cause analysis and providing issue
resolution.
 Handoff - Hands off Analysis and Test Plans to other team members and Delivery team for Configuration and
Testing work.
 Manage the delivery of the client acceptance testing process and identify client acceptance test Scenarios (CAT).
 Coaching- Coaches team members on configuration and testing work and defects
 Systems analysis & configuration of
 Graphical User Interface (GUI), Tool used - HRO Workbench and conversation
 Web based application 'Your Benefit Recourses'(YBR), Tool - CM Synergy or SVN
 Personal Communication statement (PCS), Tool - Middile Office
 Review Configuration/Testing Reviews Analysis and Test Plan documentation updates made by team members
and evaluates the results of the team members test execution
 Coordinate Construction Work -
 Monitors task completion
 Communicates team schedule and status to Benefits Implementation Manager or Lead Systems Analyst
Advance (LSAA).
 Deployment - Executes on assigned deployment activities
 Production Support - Supports production environment (defects and trends) and executes workflow and defe ct
management including cleanup procedures for Operations
 Creates and maintains SOPs for handoff to Operations
 Creates and maintains SOPs for handoff to Operations
 Transition Support (CSG) -
 Ensures smooth transition to production
 Completes all technical documentation updates
 Production and simulations verifications on all new work within iteration until it is determined to be stable
 Supports other LSA to complete one-time handoff meeting with all interested parties to turn over
Project: #1
Project Title: Pension and Benefit Implementation (Define Benefit & Health ware Management)
Technologies: Web, Middle Office (Doc), Windows 7, XP, and MS SQL, ERP – Total Benefit
Administrator, Dynamic site update tool – CM Synergy, Mainframe,DB2
Role: Lead Systems Analyst (LSA)
Clients: Bank of America, Bank of Montréal, Union Bank of Switzerland (UBS)
Prudential Financial & New York Life Financial
Duration: May-2011 – Nov-2013
Team Size 18
Project Overview:
By Using MIS(Management Information System)- Total Benefit Administration (TBA) , Automating modules ( on web and
graphical user interface )such as admin Data feeding activities , Retirement, Termination, Estimation of pension , Rehiring
and hiring and calculating benefit Perform Interface testing, Batch testing for Hr Feed data. Data testing and uploading to
different server Performed interface test and Batch testing for automating different report and scheduling testing and
updating data after completion of Batch job
Responsibilities:
 Understanding the Client’s Requirements (Different modules)
 Gap and/or impact analysis, and delegate as appropriate, data, foundation, and systems analysis in preparation
for service-specific cloning and configuration with a focus on high-level and complex analysis.
 Developing Traceability matrix for the team
 Creating tasks (for issues, change order and others) and assigning to team members according to their experience
and skill matrix.
 Creating artefact for analysis, configuration and testing of different modules

4.  Monitoring and Reviewing analysis artefact/document and sing-off for configuration.
 Moving all code/Provision from one for server to other
 Managing testing environment for the team
 Communicating to other stakeholders about status of projects
 Responsible for the productivity of 8 team members
 Conducting project training of new joiners in the project team
 Executing test cases and Bug logging
 Bug Tracking and Analysis
 Scheduling daily meeting with team member to get all update about project, tasks, issues or handles ...
 Scheduling weekly meeting with other stakeholder to get all about all modules of project
 Monitoring and reporting about status to other all configuration, defects
 Regression testing over Review and Production site
 Transitioning all developed systems to other teams (Ongoing team & others)
Project #2
Project Title: Pension and Benefit Implementation (Define Benefit & Health ware Management)
Technologies: SVN Sub version, Web Global Logic, Middle Office (Sefas), SQL, DB2, Batch, JCL,
Mainframe
Role: System Analyst (Experience)
Client: Verizon, Honeywell, Siemens, Thomson, Rockwell Automation
Duration: Sept 2009- May-2011
Team Size 12-14
Project Overview:
By Using MIS (Management Information System) –Total Benefit Administration (ERP), developed and tested GUI, Web
based Application, Doc and various reporting by using Batch.
It had modules - Hiring, Termination, Re-hiring, Beneficiates Designation before and after retirement & Death, Retirement,
Estimation of Retirement Benefit, Payee Death and Active and Term Vested Death, QDRO, Pension Benefit, Data Feed through
GUI and Web and Calculation for US employees, Spouse, Beneficiaries and Alternate etc. Automating these modules on Web,
GUI, PCS and IVR
Responsibilities:
 Collecting and analyzing requirement from Requirement Manager (RM) and planning for Implementation
strategy
 Sharing all information about requirement among team member and collecting all questions and documenting
Into Requirement update (Question and Answer) sheet. Sending to RM for all update and requirement sign-off.
 Preparing Requirement Traceability matrices for business Module.
 Guiding the team members and handling the Risks.
 Involvement in analysis, configuration and testing and Reviews other analysis configuration and testing of
other team members.
 Collecting and reporting all tasks status to other manager and team member
 Monitoring Bug Tracking and Analysis
 Conducting so many training of team members to improve their skills.
 Involved in solving Environmental problems along with Technical Support People, especially in Sever Connections
and Database sharing activities.
 Providing input to manager for Preparation of weekly and monthly status reports.
 Manage the delivery of the client acceptance testing process and identify client acceptance test Scenarios
(CAT/UAT).

5. Project #3
Project Overview:
By Using MIS(Management Information System) – sbm.gov.in (http://swachhbharatmission.gov.in)
Monitoring and Review progress of construction of toilets and “Solid & Liquid Waste Management (SLWM) Activities”
under Swachh Bharat Mission – Garmin (SBM-G) through IMIS system – sbm.gov.in
(http://swachhbharatmission.gov.in)
Name of Organization :Government of Jharkhand(SBM-G)
Designation :Monitoring & Evaluation (M&E cum IMIS) officer
Reporting to :District Commissioner (D.C), District Development Commissioner (D.D.C) and Executive
Engineer(PHED - E.E)
Team Size : 25+
Responsibilities –
 Giving support and input in SBM-G Jharkhand for making open deification free (ODF) villages and GP through self-
motivation/involvement of community.
 Facilitate district-Giridih in effective SBM (G) implementation including campaign planning, rollout, management and
monitoring.
 Getting all information at block level from stack holder.
 Conducting weekly at district and sharing and collecting information from team.
 Reporting State and District level offices and other team member to share progress of project.
 Visiting blocks, Grampanchayats and villages to review physical progress and collecting information .
 Transferring funds and monitoring utilization and sharing report to other departments.
 Gathering Requisition from different group of team from fields and also sending Requisition from Govt. on India.
 Distributing and sharing work among team member (Operators) and reviewing their work.
 Coordinating with other M&E cum IMIS officers to other district/provinces and state and sharing progress about
project.
 Providing training to new and experience team member about work progress.
 Developed comprehensive and time-bound district-wide open defecation elimination plan (ODEP) and achieve
ODF GP and Blocks. Facilitation, orientation and deployment of the field functionaries in support of the OD
elimination, effectively coordinating to Block IEC team Members, Coordinator (BC), Social Mobilizer (SM) and
others TA to eliminate the practice of open defecation.
 Facilitate with IEC team members design of social mobilization campaigns around the festivals, international
days (such as World Toilet Day, Global Hand washing Day, World Environment Day and so on), Rolling out capacity
building and Communication intervention plan mechanism of districts and regular monitoring to gauge holistic
performance on Communication action plan for behavior change activities simultaneously.
 Also collecting “Solid & Liquid waste management(SLWM)” survey data and updating MIS system as as well.
 Collecting all issue (System Error/Error/Bugs) and sharing to concern department to fix it accordingly.
 Support proposal drafting by contributing to program design, log frames, monitoring and evaluation plans, budget,
beneficiary counting approaches, etc.
 conducting data analysis using statistical software
 manage diverse activities and to meet deadlines required.
 work independently and as a member of a team, coordinate and effectively meet program goals.
Personal Profile:
 Father's Name : Late Ghanshyam PD. Gupta
 Date of Birth : 1st
Jan’1978
 Expected CTC : Negotiable as per company
 Known Language : English, Hindi (Fluent in Written and Oral) , Arabic
 Hobbies : Listening Music, Playing Cricket, Watching Movies.
References:
Tapas Das : Delivery Manager, AON Hewitt, Noida, India, Email ID-tapas.das@aonhewitt.com,+91-9810600219
Chandan Kumar : District Coordinator, Email kumarchandan80@gmail.com, Mobiel Number :+91-9128163910

6. Mr. Uma Shankar Singh (IAS) : Former District Collector of Giridih (Labor Commissioner, Ranchi, Mob- 8709063242)
Applicant’s Declaration:
I hereby declare that the above information provided is true to the best of my knowledge and belief.
Place: India
Date: 25th
Dec 20121 (Ajay Kumar)