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Qy ross resume 2016
1. QY ROSS
PROJECT MANAGEMENT
Dallas, Texas 75203 qy.d.ross@gmail.com (214) 723-9122
Core Competencies:
Implementation Project Manager Leadership
Data Conversions Revenue Cycle Consultant Risk Management
PROFESSIONAL EXPERIENCE
Sr. PROJECT MANAGER, DCS GLOBAL, Plano, TX 2014-Present
- Sr. Project Manager
Oversee a team of SMEs providing leadership and guidance to address questions and issues in regards to
business or technical areas for multiple large scale “For Profit and Non Profit” client projects
Effectively manage multiple projects in different phases in parallel for Cerner, Meditech, and Epic clients
Influence changes/enhancements to business processes, polices and system infrastructure to improve information
quality, availability and access
Create and manage project schedules status, resources, deliverables, risks and issues, and timelines throughout
the project with input from the application mangers, business partners and project team using the SDM
methodology
Field risk manager responsible for mitigating implementation issues through management and communication of
project milestones and regular meetings among client leadership
Drive the root cause of lagging programs/projects and work with executive leadership to define the appropriate
mitigation strategies
Identify opportunities to add client value and maximize return on client technology investment with understanding
of User Interface, application programming, database and system design
Foster client relationships
Lead integration testing events
Test scripts development, issue resolution
Work client training staff as well train specific end users
Maintain collaborative relationship with the project sponsor(s) to ensure appropriate programmatic input is
obtained and utilized
Developed reports and presentations for client executives to relay project status and to promote successes
Spearheaded new service lines within the company E-Commerce, Data integration and conversion projects
Provide cutover support monitor, investigate and resolve client issues post conversions
Travel 50 to 75% to clients sites
REVENUE CYCLE MANAGER, Methodist Hospital for Surgery, Addison, TX 2011-2014
-Outpatient Surgical Hospital Owned by Nueterra, Methodist Hospital System and Physician Investors.
Account reconciliation to correct General Ledger and review remittance discrepancy function
Help build out and implement accounting module in Meditech for the facility
Over $8,000,000 in monthly Account Receivables reporting and liquidation with follow up action plans
Analyze monthly credit balance and report to business office director
Address all banking risks and implement plans to resolve issues with CFO
Contribute to business office strategic planning for accelerating collections, improving business office processes,
resource allocation and account reconciliation
2. Page Two Continued Qy Ross Resume
HEALTHCARE REVENUE CYCLE CONSULTING (Multiple Engagements) 2007–2011
-Frazier Healthcare Consulting, Dallas TX - Accounts Receivable Project for Two Dallas Hospitals.
Revised business office processes, procedures and protocols increasing collections by 50% and generating over
$100,000 in additional monthly revenue while reducing outstanding Accounts Receivables
Project manager to update and complete SSI , Meditech and bPlus Accounts Receivable implementation software
to improve claims processing, collections and documentation
Improved hospital business office statistical and narrative reporting resulting in accelerated claims processing and
accounts receivable operations
Recommended system enhancements, relationship and impact to enterprise solutions.
Create change controls for clients as needed.
Created and implemented training materials for hospital admissions and business office employees to assure
correct data collection at point of service resulting in accurate back office billing procedures
IMPLEMENTATION MANAGER
-Hammerman and Gainer, Dallas TX – Implement and Lead Third Party Administration Merger
Work with program manager to provide claims, eligibility and payment protocols for client
PM for a system conversion TPL project
Tracked and reported progress of project implementation team to company ‘C’ suite
Created new processes and procedures for clients claims administration, adjusters and billers to improve claims
submissions by 30% and reduce outstanding Accounts Receivables by over 30 days
Develop clients testing plans
Serves as a liaison between business and IT
Lead design decision discussions
Develop and maintain project plans
Document GAP analysis to identify changes in clients workflow based on production
Conduct post conversion assessments and provide optimization recommendations to endusers
-Advanced Bottom Line Management, Rockwall TX – Business Office Re-engineering Team Member
Collaboratively revised clients’ inpatient, outpatient, medical office billing and collections processes and procedures
to reduce Accounts Receivables by 45% and generate an additional $500,000 in monthly revenue
Managed project to reduce government and commercial accumulated and aged Accounts Receivables
Lead business office teams during business office claims system conversions, serve as a liaison between business
and IT.
Produced eLearning plan and training materials for client’s business office employees
EDI Project Coordinator, iMedica Corporation, (now Aprima) Dallas TX 2006-2007
Privately Held Electronic Health Record Company
Implementation manager assigned to companies legacy clients to manage updates to Electronic Health Record
software
Establish and implement project time line framework for correcting technical client issues
Implement client enrollment process modules and coordinate with project managers
Perform testing of first level client files sent and received to assure Electronic Data Interchange interface accuracy
Work with third party software company to assure file test conversion accuracy between client and Electronic
Health Record interchange
3. SENIOR IMPLEMENTATION MANAGER, GHN On-Line, Dallas TX 2005-2006
On-Line Enterprise-Wide Healthcare Transaction Processing Company
Provide on-line and remote account management support for Ambulatory Surgical Hospitals
Manage 30 national corporate accounts to expand revenue cycle services and products exceeding monthly quotas
by an average of 10%
Test acceptance for Electronic Data Interchange claims and eligibility files
Train and mentor company account managers and service team members
Create and implement initial training and company program management processes
EDUCATION
South Oak Cliff High School
RECOGNITIONS/HONORS
Employee of The Month – Methodist Hospital for Surgery
Candidate for Employee of the Year – Methodist Hospital for Surgery
VOLUNTEER ACTIVITY
South Oak Cliff High School Booster Club
