11. Spiritual Care
Chapter 9
Financial Control
and Reporting
Chapter 10
Volunteer
Management
Chapter 6
Construction
Management
Chapter 5
When the Work
is Finished
Chapter 11
Disaster Case
Management
Chapter 4
Donations
Management
Chapter 8
Communications
Chapter 7
Long Term
Recovery
NVOAD Long Term Recovery Guidance
12. NVOAD Long Term Guide Appendices
•  Appendix 1. COMMONLY USED ACRONYMS IN DISASTER
WORK
•  Appendix 2. COMMON TERMS AND DEFINITIONS
•  Appendix 3. FEDERAL DISASTER PROGRAMS
•  Appendix 4. FEMA VOLUNTARY AGENCY LIAISONS AND
DONATIONS SPECIALISTS
•  Appendix 5. SAMPLE JOB DESCRIPTIONS
•  Appendix 6. SAMPLE FORMS
•  Appendix 7. SAMPLE DOCUMENTS
•  Appendix 8. WEB RESOURCES
13. What Long Term Recovery Model?
•  The size/scope of disaster?
•  Type of declaration?
•  Type of funding and resources needed?
•  Type of funding/resources are available?
•  Local and national partners are able to participate?
•  Existing LTRG in the area?
14. •  Less formally organized
•  Frequently has a fiscal agent and uses its
501(c)(3)
•  Individual members take
on key functions…
Long-Term Recovery Committee (LTRC)
15. •  Formal Organization
•  Frequently has its own 501(c)
(3)
•  Takes on all key long term recovery functions…
Long-Term Recovery Organization (LTRO)
16. Long Term Recovery Administration
•  Community Needs
Assessment (CNA)
•  Identify Resources for Clients
Unmet Need
•  What staff will be needed
•  Make things happen!
•  Develop way to measure and
evaluate results
17. Financial Control and Reporting
•  Handling money
•  Financial reporting
•  The audit process
•  Reporting to donors
•  Other
18. Disaster Case Management
One to one recovery assistance:
•  Assessment
•  Recovery plan
•  Resources
•  Monitoring
•  Advocacy
•  Closure
19. Spiritual & Emotional Care
Community spiritual assessment
Spiritual care for hope and resiliency
Issues around anniversary times
Community memorial services
Retreats for care givers
Helping to meet spiritual needs of:
Individuals
Family
Community
20. Donations Management
Handling cash, in kind or both?
Fiscal agent?
Where to store donations
Transporting goods
Staff /Equipment for warehouse
Staff /Equipment for distribution
Risk Management
Safety
21. Communications
•  Organize and facilitate meetings
•  Communication with volunteers
•  Regular reports to partner agencies
•  Protect client confidentiality
•  Periodic press releases
•  Collaborative / Creative
•  Contextual /Compelling
•  Consistent / Credible
•  Clear and concise
•  Publicize needs
23. •  Assessment and Estimation
•  Skilled Leadership
•  Job Site Supervision
•  Volunteer vs Professional
•  Risk Management
•  Safety Procedures
•  Statement of Understanding
Construction Management
24. •  National VOAD Long Term Recovery Guide:
https://www.nvoad.org/resource-center/member-resources/
•  FEMA Community Recovery Management Toolkit:
https://www.fema.gov/national-disaster-recovery-
framework/community-recovery-management-toolkit
Resources to Assist with Recovery