“Whole Community” as aFramework to Identify andAddress Gaps in VulnerablePopulations PlanningCarol Dunn, Bellevue OEMMike Ryan, SHS Region 6/Z1 CoordinatorRobin Pfohman, Public Health- Seattle &King County
Objective• Biological basis for why we need to change and tips to make it happen• What “Whole Community” Isn’t• What are the benefits and Challenges of moving to “Whole Community” Planning?• Successful approach in King County• Lessons we are learning
Planning for the “GreaterGood”• Assumes most cost efficient to focus on the ‘mainstream’ population. • How people communicate • How people navigate • How engaged they are with the world • How people eat, stay healthy• Annexes, paragraphs and pdfs for anyone else.
Modern Examples• Providing emergency information only as an emailed press release.• Providing a different quality of information for people who communicate in different ways. (Dumbing down vs. making simpler)• Not ensuring that facilities & Equipment used are ADA compliant• Not building in funding for overcoming accessibility challenges.
Lessons from the world ofInternational Aid • Unicef study: Focus on the areas that go wrong: • An equity-focused approach improves returns on investment, and saves more lives. • Using the equity approach, a US $1 million investment in toward the areas with the greatest disparities would avert an estimated 60% more deaths than the current approach.
Things “Whole Community” isn’t• The new word for “Vulnerable populations”• Unfunded Mandate• Buzz Word
What you can do:Decision makers• Build broadness into • Policies • Hiring • Budget• Emphasize that this is a priority • Set quantifiable goals • Don’t try things just once
What you can do:The rest of us• Make it a personal commitment to push towards planning for the whole community• Become a pitch person• Build Alliances-but not clubs• Remember you have the law supporting your efforts• Teach yourself to think broadly and challenge your first impulse
Focusing on and fixing what causesharm in disaster• Difficulty getting warning about a danger (communication, resources, memory, engagement, awareness, timing)• Difficulty getting away from or reducing danger (mobility, resources, awareness)• Difficulty accessing help (communication, sense of comfort, cultural, mobility, timing)
Remind yourself• It’s OK that it won’t feel easy• It’s OK if you don’t always feel ‘smooth’• It’s OK to make mistakes• Most ‘fixes’ will be easier than it seems• Over time things will become easier and more affordable• Build in adequate time and funding to all you do.
What are the benefits of moving to“Whole Community” Planning? • The benefits: • Planning is done With the community and not for the community • Better leverages the SME and expertise/resources of stakeholders at all levels • Better leverages existing relationships and networks
What are the benefits of moving to “WholeCommunity” Planning? • A “Force Multiplier” - Broader Participation in EM (Planning, Preparedness, Response, Recovery, Mitigation) • Strengthens resilience of the entire community • Helps break down silos • Integrates the “Diverse” & “Complex”
What are the benefits of moving to“Whole Community” Planning? • An inter-connected plan of action • Informed intent / consent • Better understands and responds to community needs • Legitimizes / Recognizes communities’ capabilities • Empowers people to act
What are the challenges of moving to “WholeCommunity” Planning? • Community Complexity • Faith • Ethnicity • Language • Accessibility Challenged • Who are the influencers?
What are the challenges of movingto “Whole Community” Planning? • State – Civil Society Relationships • Social Capital and leadership • Social Trust and Opportunities for Supporting local action • “Meaningful Exchanges”
King County FrameworkVulnerable Populations SteeringCommittee and Operations Workgroup(VPOW)
King County: VulnerablePopulations Steering Committeeand WorkgroupPurpose: develop a coordinated approachto emergency preparedness, response, andrecovery to alleviate barriers for vulnerablepopulations in King County
How we planned to achieve it1.Assess and analyze capacity and gaps.2.Identify region-wide preparedness priorities3.develop clear, strategic direction with defined goals for annual work plans.4.Leverage alternate funding sources.5.Develop a coordinated approach to response for vulnerable populations.
Selecting MembershipGeographyRole Emergency planning Human Services Organization Community Based Organizations
Our Steering Committee &Workgroup Emergency Management Human Services• Public Health - Seattle and • Crisis Clinic King County • Seattle Human Services• Bellevue Emergency Department Management • American Red Cross - King &• City of Shoreline Kitsap Counties• King County Office of Emergency Management • United Way of King County• City of Seattle Office of • Catholic Community Services Emergency Management • Dept. of Social and Human• City of Renton Emergency Services Manager • King County Dept. of• Zone One Emergency Community and Human Manager Services
How has this collaboration helped us • Jointly defined vulnerable populations groups that constitute the scope of responsibility for the Steering Committee and Workgroup.Physical Disability Immigrant CommunitiesLow Vision or Blind Undocumented PersonsDeaf, Deaf-Blind, Hard of Hearing Mentally IllOlder Adults Developmentally DisabledLimited English or Non-English Proficient Medically Dependent, Medically CompromisedChildren Chemically DependentHomeless and Shelter Dependent Clients of Criminal Justice SystemImpoverished Emerging or Transient Special Needs
Support to Community BasedOrganizations• Developed Standards and Indicators for Emergency Preparedness and Response and created an Agency Emergency Planning website to support community based organizations with their planning:www.kingcounty.gov/healthservices/health/preparedness/VPAT/standards.aspx
Working Together: Learningfrom each other• Hosted quarterly trainings throughout King County in the emergency management zones to facilitate connection and learning between emergency managers, human services providers and community based organizations.
Developed CollaborativeDisaster Case Management• Developed a collaborative community- based disaster case management model for King County with planning to address both the small and large scale disaster
2012 Goals• Incorporate social media tools into the Community Communication Network and explore expansion to regional tool• Expand our partnerships• Continue to coordinate preparedness and response activities with Emergency Planning and Human Services agencies using the Whole Community principles• Develop a plan and strategy to address current gaps in notification and warning systems for limited-English Speaking residents
Lessons we are learning• Collaboration and Partnership really is the key• Sometimes an idea is just waiting for leadership: you can be that leader—reach out• Keep reaching out, keep inviting new people to join you.• There is a good chance that participants at events know more than you do-use that
Call or email for questions orcollaboration• Robin Pfohman • Community Based Preparedness Program Manager • Seattle King County Public Health • (206) 263-8759 • Robin.Pfohman@kingcounty.gov• Mike Ryan • Zone One Emergency Management Coordinator • (425) 985-4619 • MRyan@bellevuewa.gov• Carol Dunn • Emergency Preparedness Coordinator • City of Bellevue Office of Emergency Management • (425) 452 7923 • email@example.com