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Listening skills
- 1. Jon Boyes Curriculum and Work-Related Learning Officer Listening Skills
- 2. Learning outcomes • Explain what we mean by listening skills • Identify why listening skills are important, from an employability perspective • Identify key reasons why we often fail to listen effectively • Adopt simple listening techniques to ensure that you listen effectively Listening Skills
- 3. Why listening skills are important • Improves relationships • Improves our knowledge • Improves our understanding • Prevents problems escalating • Saves time and energy • Can save money • Leads to better results Listening Skills
- 4. Hearing Listening Skills To perceive sound via the ear
- 5. Listening Listening Skills To concentrate on hearing something; heed or pay attention to Collins English Dictionary
- 6. Barriers to effective listening • Interrupting – knowing the answer • Trying to be helpful • Seeing discussion as competition • Distraction - red flag words – emotional triggers • Gap searching Listening Skills
- 7. Simple listening technique 1. Listen • Don’t interrupt • Let the speaker finish • Concentrate on what is being said and how it is being said • Make notes if this helps • Show the speaker that you are listening 2. Question • Check understanding 3. Summarise • Paraphrase what the speaker has just told you
- 8. Simple listening technique 1. Listen • Don’t interrupt • Let the speaker finish • Concentrate on what is being said and how it is being said • Make notes if this helps • Show the speaker that you are listening 2. Question • Check understanding 3. Summarise • Paraphrase what the speaker has just told you
- 9. Simple listening technique 1. Listen • Don’t interrupt • Let the speaker finish • Concentrate on what is being said and how it is being said • Make notes if this helps • Show the speaker that you are listening 2. Question • Check understanding 3. Summarise • Paraphrase what the speaker has just told you
- 10. Simple listening technique 1. Listen • Don’t interrupt • Let the speaker finish • Concentrate on what is being said and how it is being said • Make notes if this helps • Show the speaker that you are listening 2. Question • Check understanding 3. Summarise • Paraphrase what the speaker has just told you
- 11. Simple listening technique 1. Listen • Don’t interrupt • Let the speaker finish • Concentrate on what is being said and how it is being said • Make notes if this helps • Show the speaker that you are listening 2. Question • Check understanding 3. Summarise • Paraphrase what the speaker has just told you
- 12. Simple listening technique 1. Listen • Don’t interrupt • Let the speaker finish • Concentrate on what is being said and how it is being said • Make notes if this helps • Show the speaker that you are listening 2. Question • Check understanding 3. Summarise • Paraphrase what the speaker has just told you
- 13. Simple listening technique 1. Listen • Don’t interrupt • Let the speaker finish • Concentrate on what is being said and how it is being said • Make notes if this helps • Show the speaker that you are listening 2. Question • Check understanding 3. Summarise • Paraphrase what the speaker has just told you
- 14. Simple listening technique 1. Listen • Don’t interrupt • Let the speaker finish • Concentrate on what is being said and how it is being said • Make notes if this helps • Show the speaker that you are listening 2. Question • Check understanding 3. Summarise • Paraphrase what the speaker has just told you