Improving Your Listening         Skills   How to be an Active Listener
Active Listening► Good   listening skills are important in   school   the workplace   day-to-day living► Yetmost of us ...
► Take the Effective Listening Quiz!
Good Listeners:►   Minimize or remove any barriers to communication that may threaten their    effectiveness.►   Physicall...
Factors That Hinder Listening► Many factors hinder our listening. Here are a few examples:   Daydreaming.   Preparing ou...
7 Ways to Improve Your Listening► Hereare 7 strategies and suggestions to help you improve your listening skills.   1.) I...
Ways to Improve Your Listening► 2.)   Take time to listen:   Dont put obvious limitations on your listening    time - the...
Ways to Improve Your Listening► 4.)   Give your full attention:   Nodding or interjecting occasionally to clarify a    po...
Ways to Improve Your Listening► 5.)   Restate the message:   When you are sure that the speaker has    finished, restate ...
Ways to Improve Your Listening► 6.)   Listen for ideas as well as facts:    A good listener makes an effort to understand...
Improving your listening skills
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Improving your listening skills

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Improving your listening skills

  1. 1. Improving Your Listening Skills How to be an Active Listener
  2. 2. Active Listening► Good listening skills are important in  school  the workplace  day-to-day living► Yetmost of us receive very little training in effective listening.
  3. 3. ► Take the Effective Listening Quiz!
  4. 4. Good Listeners:► Minimize or remove any barriers to communication that may threaten their effectiveness.► Physically face towards and pay attention to the speaker.► Listen for and verbally confirm the speakers intent or purpose.► Confirm the content or the speakers request (the who, what, where, when, why and how).► Clarify the degree of importance of the request to the speaker. What is the reason, need or urgency of the request?► Recognize the level of emotion demonstrated by the speaker.► Summarize and share their understanding of what is being requested.► Indicate the level of response they will be able to provide.
  5. 5. Factors That Hinder Listening► Many factors hinder our listening. Here are a few examples:  Daydreaming.  Preparing our responses ahead of time.  Thinking about other people, places or things.
  6. 6. 7 Ways to Improve Your Listening► Hereare 7 strategies and suggestions to help you improve your listening skills.  1.) Increase your listening span: ► Try to resist the temptation to interrupt. ► Make sure the speaker has had a complete chance to make his or her point before you speak. ► If you dont get the whole message, ask the speaker to repeat what they said.
  7. 7. Ways to Improve Your Listening► 2.) Take time to listen:  Dont put obvious limitations on your listening time - the speaker will feel rushed.► 3.) Listen between the lines:  Dont just listen to what is being said.  Try to understand the attitudes, needs and motives behind the words.
  8. 8. Ways to Improve Your Listening► 4.) Give your full attention:  Nodding or interjecting occasionally to clarify a point lets the speaker know you are interested.  If the speaker pauses briefly, dont rush to fill the silence.  Use open-ended questions to encourage elaboration.
  9. 9. Ways to Improve Your Listening► 5.) Restate the message:  When you are sure that the speaker has finished, restate the main points.  This is a good organizing strategy for you.  It also gives the speaker assurance that the message has been received.
  10. 10. Ways to Improve Your Listening► 6.) Listen for ideas as well as facts:  A good listener makes an effort to understand what the facts add up to.► 7.) Dont monopolize:  Resist the urge to dominate a situation or to feel that you know everything about a situation.  Be open to new ideas and allow the speaker to have his or her say.

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