1. Cheryl Reinders
2615 N. University Dr.
Waukesha, WI 53188
262.547.3575, kaseylou02@gmail.com
CAREER OBJECTIVE: Inside Sales Representative / Customer Relations / Call Center
SUMMARY OF QUALIFICATIONS
Proven track record of successfully selling products and establishing new accounts as well as achieving top sales at two
different companies. Excel at generating new business, increasing repeat business, and providing superior follow-up and
customer service. Experience working at high volume call center.
EDUCATION
Marketing Degree, Waukesha County Technical College, Currently Attending
Special Education and Liberal Arts Coursework, University of Wisconsin-Waukesha
Travel Education (210 classroom hours), Pace Travel School, Austin, TX
PROFESSIONAL EXPERIENCE
Sales/Marketing
● Prospected with various businesses to build customer accounts,qualify for specific services,and provide product
information. Page Net/Sax Arts & Crafts/Midwest Energy
● Awarded as ‘Top Sales Representative’ for establishing the most new accounts. Page Net
● Earned bonuses and highest level of commissions consistently, based on high sales performance. Page Net/Midwest
Energy
● Marketed Omni windows, siding and doors, and trained new employees. Midwest Energy
● Established regular clientele by using effective sales and closing techniques. Ever-Dry Waterproofing/Milwaukee
Journal Sentinel
● Initiated contact with past and present clients to offer new and upcoming products and services.
Customer Service
● Established good rapport and provided follow-up with prospective and current customers.
● Operator for high volume call center with 800+ clients. Quick problem-solving, efficient dispatch of calls. Novo1
● Initiated contact with clients and increased sales and new accounts. Sax Arts & Crafts
● Educated customers on products, usage options, and different contract options. Page Net
● Handled and maintained accounts and customer relations, answered telephones, set appointments, and provided
excellent customer service in fast-paced business settings. Page Net/ Sax Arts & Crafts
● Assisted in management of time cards,bank deposits, bookkeeping and cashiering. McDonald’s
● Entered customer information into database,typed correspondence letters, and handled outgoing mail. Page Net/ Sax
Arts & Crafts
Computer Skills
● Excellent PC Compatible computer skills: MS Word, Excel, Access,and Power Point. Payroll Processing, 10-key,
Data Entry, and Call Center Database Software.
WORK HISTORY
Customer Service Representative, American Cancer Society, Waukesha, WI
Customer Service Representative/Sales, Manpower, Waukesha, WI
Call Center Representative, Novo1, Brookfield, WI
Inside Sales/Customer Service Representative, Page Net, Brookfield, WI
Assistant to Senior Marketing, NML/Mark Neuman, Brookfield, WI
Marketing Assistant, Sax Arts & Crafts, New Berlin, WI
Customer Service/Sales, SEARS, Austin, TX
Inside Sales Representative, Midwest Energy, Waukesha, WI
Sales/Customer Service Representative, Milwaukee Journal Sentinel, Waukesha, WI
Assistant Administrator, McDonald’s, Brookfield, WI