1. SUBODH PATEL
1/96 Marquis Street Greenslopes, QLD - 4120 | +61 405 181 615 | subodhppatel@hotmail.com
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REVIEW
PROFESSIONAL EXPERIENCE
IGA East Brisbane(HGRetail)
July 2014 –Current WarehouseSupervisor/Receivingofficer,
MAINRESPONSIBILITIES
 Overlook thestorereadinessto assureitisreadyfor businessevery day.
 Assurecorrectreceiptof goods asinvoiced.
 High quality productchecks.Especiallyfor meat,perishables and frozen foods.
 Cash handlingand safemanagement.
 Resolvingcustomer queries phonebased andfaceto face.Waste
management.
 General Administrationduties,Invoicing,processing creditclaims.
 Storewarehousemanagement.
 Stock replenishment.
Duties and Responsibilities
 Inventory managementand stock control on dailybasis.
 Performquality check and control on everyday basis.
 Collaboratewith accountsdepartmentfor invoicefollowup.
 Liaisewith customersfor order confirmationupon stock receiving.
 Palletizingand maintainrecordsfor chep and loscampallets.
SA retail industry professional with seven yearsof experienceinCustomerService,Business Development,
Inventory management,Invoicing,Quality control,andsales management,through andfor all varied
departments.I havea proven trackrecordof discussingnewbusinessideas with all departmentmanagers.
Reporting to thestoremanager,implementingstorepresentation and assistancewith administrativeservices
within all aspects of Storemanagement.
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PROFSSIONAL REVIEW PROFSSIONAL REVIEW
PROFSSIONAL REVIEW
KEY STRENGHTS
 BusinessDevelopment,detailed attention to procedures.
 ExcellentCustomerservice,both faceto faceandphonebased.
 Organized recordskeeping,documentation and invoicingskills.
 Excellentverbal and written teamcommunication, teamplay.
 High level computer skills,includingMicrosoftofficeand windows operating
systems.
 Quick learningcapabilitiesfor newbusinesstechniquesandmethods.
 Self-motivated,reliableand ability to actquickly withintheteamplay.
 Quick decision making.

2. SUBODH PATEL
1/96 Marquis Street Greenslopes, QLD - 4120 | +61 405 181 615 | subodhppatel@hotmail.com
Page2
 Customer serviceatPOS.
 Liaisewith delivery driversfor ordersand creditrequests.
 Build display endsfor weekly promotions.
 Liaisewith salesrepresentatives in regardswithproductenquires,requestfor
special customer ordersandcreditclaims.
 Collaboration with storemanagerand head officeto followup anyoutstanding
invoices.
2013 –2014
2012 –2013
2008 –2012
Duty Manager / StoreSupervisor/ Wall to Wall Training
(Detailed trainingwithin all departmentsof thestore)
Duties and Responsibilities
 Overseestorepresentation and readiness.
 Performstock-takeproceduresand duties forall departments’data entry.
 Liaisewith suppliersand representativesfor ordering.
 Undertakerosteringresponsibilitiesandperformon hand dutiesasrequired.
 Departmentmanagement,Budgetingand meetingKPI’sfor theorganization.
 Trainingand mentoringnewemployees.
 Customer serviceandmanageaccountsfor special orders.
 Cash handlingand safemanagement.
 POS services and resolvingcustomer queries.
 Phonebased and faceto facecustomer service.
Fresh Produce(Fruitand Vegetable) 2IC
Duties and Responsibilities
 Departmentmanagementwith staff and suppliers.
 Quality check–providebestquality availableon display.
 Wastemanagement–undertaketasksandprocedures to maintain the
shrinkageattheminimum.
 Customer and supplier relationships.
 Organize,displaysand relay thedepartmentaccordingto theseasonal fresh
produce.
 Extensiveknowledgeof food safety standards.
 Generatereports for weekly stocktakevariances.
 Invoiceprocessing.
Grocery and Dairy Assistant
Duties and Responsibilities
 Shelves replenishment
 Stock organization into aisles.
 Overstock management.
 Presentation (Facing,stock representinginto respectivegroups)
 Pricecheck,ticketinganddatechecks,markdownsfor,shortdated stock and
quick sale.

3. SUBODH PATEL
1/96 Marquis Street Greenslopes, QLD - 4120 | +61 405 181 615 | subodhppatel@hotmail.com
Page3
August 2012-
March 2013
Nightfill Teammember, Woolworths,Indooroopilly.
Duties and Responsibilities
 Dry and perishablesstock replenishment.
 Organizestock in respectivegroups.
 Manageand superviseoverstocks.
 Maintainstorepresentation
 Team organization and motivation.
Achievements
 Nightfill supervisor.
 Offered nightfill 2IC position.
March 2006-
June 2008
Customer Relationship Manager,IBMDaksh IndiaPty Ltd. Bangalore,India
 Customer databasemanagementfor creditcards.
 Inbound callingfor customer queries.
 Provideadditional information on financial products.
 Maintainmy own customer portfolio.
EDUCATIONAL QUALIFICATIONS
2008-2010 Masters of Professional Accounting& Mastersof BusinessAdministration,
JamesCookUniversity,Brisbane
2004-2007 Bachelorsof BusinessManagement
Garden City College, BangaloreUniversity,India
(Degrees’ areinternationally recognized,assessed and certified through CPA)
SKILLS
Languages
Proficient- English,Hindi Gujarati andMarathi.
Software’s
Windowsoperatingsystems andMicrosoftoffice.
REFERENCES - IGA EASTBRISBANE(HG RETAIL)
 Provided uponrequest.