An updated resume for interested parties. Thanks!

1. CHELSEA
ANDERSON
3611
University
Drive
•
Durham,
NC
!
27707
chelrach5@gmail.com
•
269.470.1279
________________________________________________________________________________________________________________________
PERFORMANCE
PROFILE
Motivated
and
dynamic
individual
with
varied
administrative
and
development
experience
in
both
nonprofit
and
for-­‐profit
business
sectors.
Over
seven
years
of
customer
service
and
event
coordination
experience,
with
exceptional
interpersonal
skills
and
an
ability
to
forge
relationships
with
all
levels
of
personnel
and
diverse
populations.
Thoroughly
enjoys
working
with
others,
especially
with
those
who
aren't
afraid
to
“think
outside
the
box;”
believes
that
hard
work,
communication,
and
creativity
are
vital
assets
for
professional
and
personal
growth.
________________________________________________________________________________________________________________________
TECHNICAL
SKILLS
Proficient
with
Microsoft
Office,
Outlook,
Google
tools
&
database
management
software
|
Excellent
writing,
editing
&
proofreading
skills
|
Very
clear
&
effective
oral/written
communication
skills
|
Excellent
time
management
skills
&
ability
to
prioritize
tasks
|
Familiarity
with
creating,
developing
&
editing
promotional
materials,
educational
materials
&
newsletters
|
Knowledge
of
HTML
&
social
media
marketing,
including
Constant
Contact
certification
|
Independent
worker
with
ability
to
collaborate
|
Knowledgeable
in
event
planning
&
campaign
organization,
particularly
for
non-­‐profit
&
educational
institutions.
________________________________________________________________________________________________________________________
EDUCATION
University
of
Michigan
Ann
Arbor,
MI
B.S.:
Brain,
Behavior
and
Cognitive
Sciences
(BBCS),
2012
________________________________________________________________________________________________________________________
WORK
EXPERIENCE
:
CHIME
(College
of
Healthcare
Information
Management
Executives)
Location:
Ann
Arbor,
MI
Job
Title:
CHIME
Foundation
Coordinator
Dates:
December
2013-­‐August
2014
Duties:
Support
and
assist
VP
of
CHIME
Foundation
&
Education
Foundation,
and
CHIME
Foundation
Director
in
coordinating
tasks/activities
to
assure
member
satisfaction
and
retention.
Assist
in
the
production
and
promotion
of
non-­‐profit
marketing
campaigns
to
achieve
organizational
goals.
Sustain
general
communications
and
PR
strategies
for
targeted
CHIME
Foundation
programs
and
events.
Advocate
the
conveyance
of
CHIME
Foundation
membership
benefits
to
members
and
affiliates,
helping
those
maximize
the
value
of
their
investment.
Support
the
planning
and
organizational
endeavors
surrounding
CHIME's
annual
events.
Manage
social
media
venues
such
as
Facebook,
LinkedIn
and
Twitter
to
connect
with
clients
on
a
personal
level,
promote
events,
and
communicate
important
information.
• Excellent
track
record
of
building
rapport
with
clientele,
many
of
which
brought
in
new
member
leads.
• Increased
Foundation
membership
by
11%,
and
helped
maintain
90+%
member
retention
rate.
• Implemented
and
expanded
company’s
online
presence
via
innovative
social
marketing
initiatives
and
creative
personalized
HTML
campaigns.
GSM
Management
Location:
Ann
Arbor,
MI
Job
Title:
Coordinator
of
Planning
&
Implementation
Dates:
April
2013-­‐December
2013
Duties:
Worked
directly
with
the
owner
in
all
areas
of
GSM
Management’s
daily
administrative
functioning,
development,
community
presence
and
marketing.
Handled
all
office
administrative
duties
including
filing,
ordering
of
office
supplies,
answering
phones
and
managing
budget.
Maintained
professional
rapport
with
clientele,
vendors
and
employees.
Produced
and
analyzed
profit/loss
reports
via
QuickBooks
for
monthly
budget
meetings.
Coordinated
all
business
meetings,
prepared
agendas
and
notes
and
served
as
a
liaison
between
the
office
and
constituents.
• Decreased
company’s
monthly
expenditure
by
8%,
while
maintaining
executive
goals.
• Initiated
personalized
mailing
campaign
to
connect
with
and
attract
wider
demographic.
• Independently
organized
all
office
documents
and
receipts
to
increase
managerial
efficiency
and
assure
timely
execution
of
company
objectives
and
scheduled
payments.

2. University
of
Michigan
Physics
Department
Location:
Ann
Arbor,
MI
Job
Title:
Administrative
Assistant
Dates:
September
2011-­‐May
2012
Duties:
Implemented
travel
and
lodging
arrangements
for
both
national/international
speakers
and
Ph.D.
students,
including
travel
cash
forms
and
expense
reports.
Prepared
itineraries
for
outside
visitors
and
managed
event
registrations.
Created
and
updated
program
website
for
upcoming
workshops
and
other
educational
affairs.
Designed
and
posted
weekly
flyers
to
notify
staff
of
upcoming
lectures
and
programs.
Helped
sustain
overall
continuity
of
daily
departmental
operations,
including
the
maintenance
of
confidential
student
and
faculty
files,
office
inventory,
customer
service
relations
and
(multiple)
calendar
management.
• Assisted
with
the
initiation
of
hosting
monthly
guest
speakers
to
counsel
on
relevant
program
topics.
• Created
website
pages
for
monthly
events;
incorporated
pertinent
information
for
interested
attendees:
new
topic
details
and
guest
speaker
biographies/background.
Used
branding
methods
to
integrate
webpage
into
overall
department
“feel.”
Ann
Arbor
Public
Schools
Location:
Ann
Arbor,
MI
Job
Title:
Childcare
Supervisor
&
Tutor
Dates:
November
2012-­‐June
2013
Duties:
Tutored
children
in
elementary
studies
and
prepared
weekly
lesson
plans,
including:
nutritious
snacks,
projects
and
literary
activities,
and
bi-­‐weekly
trip
coordination.
Effectively
maintained
weekly
budget
and
provided
administrative
support.
Composed
monthly
newsletters
and
individual
progress
reports
for
staff
and
parents.
Attended,
participated
and
assisted
in
the
organization
of
parent
orientations,
open
houses
and
district
meetings.
Trained
and
assigned
assistant
duties;
contributed
in
selection
of
ancillary
staff
when
vacancies
occurred
and
abet
District
Coordinators
in
staff
evaluations.
Upheld
a
productive
and
open
relationship
with
staff;
scheduling
weekly
meetings
to
promote
comfortable
communication
and
idea
exchange.
University
of
Michigan
School
of
Education
&
Psychology
Ph.D.
Admissions
Location:
Ann
Arbor,
MI
Job
Title:
Secretary
Assistant
Dates:
May
2008-­‐January
2009
Duties:
Relayed
important
information
and
policy
updates
to
staff
and
student
community.
Administered
phone
and
email
communications
between
internal/external
staff
and
inquiring
individuals.
General
office
functions
and
organization.
Maintained
daily
budget
and
department
expenditure
data
via
SSDP
computer
software
program.
_________________________________________________________________________________________________________________________________________________________________
VOLUNTEER
EXPERIENCE
(most
recent)
C.S.
Mott’s
Children’s
Hospital
Location:
Ann
Arbor,
MI
Title:
Pediatric
Volunteer
Dates:
June
2012-­‐November
2012
Description:
Spent
time
with
children
in
post-­‐op
wing
to
relieve
staff
and
parents.
Planned
lose
agendas
for
weekly
activities,
tailored
to
engage
the
child/children
I
was
assigned
to
during
my
visits.
Detroit
Initiative:
Delray
Neighborhood
House
Location:
Detroit,
MI
Title:
Tutor
&
Mentor
Dates:
May
2011-­‐September
2011
Description:
Tutored
weekly
young
children
from
low-­‐income
families
experiencing
homelessness
to
improve
literacy
and
math
skills,
and
at
the
same
time
increasing
their
self-­‐confidence
and
intellectual
abilities.
Provided
weekly
assessments
and
progress
reports.
Raised
awareness
and
participated
in
the
planning
and
implementing
of
various
service
projects
within
community.
________________________________________________________________________________________________________________________
REFERENCES
AVAILABLE
UPON
REQUEST