Predictive Dialer Software is complete contact center solution features manual dialing. Aria CCS-Predictive Dialer is an outbound dialing system that automatically calculates and predicts agent availability.

1. ARIA TELECOM
SOLUTIONS PVT. LTD.
Telecom Solution Provider

2. What is Predictive Dialer ?
Predictive Dialer is complete contact center
solution, suitable for domestic as well as
international call centers.
Predictive Dialer helps you maintain large
numbers of telephone numbers within
databases and make calls automatically
particular clients on specific time that you
set according to your conversion and
flexibility. With predictive dialer solutions,
it becomes easy to manage several calls on
defined schedule.

3. Why Call Center Predictive Dialer is
Popular?
It gives complete solutions for increasing the productivity in contact centers
over manual dialing.
Through automated dialing it filters busy signals, no-answers and switch off, at
that time call will not be transfer and system starts dialing on another number.
Thus it minimizes time between answering calls.
Making contact with leads and enhancing contact ratios is always lead to sales
priorities.

4. Advanced Features Of
Aria CCS: Predictive
Dialer

5. IVR Manager
IVR manager lets user to design their own call flow as per requirement.
Welcome message, language option, city/department selection etc, you can
add in IVR through Aria CCS( Call Center Solution) .

6. Live Monitoring
Aria UCS- Predictive Dialer lets you to monitor
almost every call status. Monitoring of
various campaigns can be done and you can
create & edit role as per your need.

7. Disposition
Call disposition is a label applied to call records that describes or
categorize outcome of call. Call dispositions make it easy for
businesses to make important decisions.
After disconnection of calls, call status is to be filled that is call
disposition. Our Aria UCS- Dialer provides facility to create call
disposition as per requirement.

8. Trunk Line Connectivity
Trunk lines are used for connecting a private branch exchange (PBX) to a telephone
service provider and transmit data in various formats. GSM/CDMA Gateway, ISDN
PRI Line, SIP trunk, FXO, H.323 and various industry based trunk line connectivity
are facilitated by us.
Agent Terminal
An agent is an entity that automates certain tasks. Aria UCS- Predictive Dialer is
fully flexible with Soft phone, IP phone, FXS gateway, any TDM PBX, Mobile and
landline that used a agent terminal.

9. For more information:
Call: +91-120-4763988
Email: sales@ariasolutions.net
www.ariatelecom.net