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NEC Australia
nec.com.au
SL1100 Communications Solution
2
Smart communication for small
businesses
The SL1100 is a cost effective and powerful communications solution
specifically designed with the small business in mind.
Powerful communications with a
small business price tag
The SL1100 can make your employees more reachable, more
responsive and more productive through smart features along
with rich functionality expected of much larger systems,
while not requiring your business to deploy expensive data
equipment that you otherwise don’t need.
Improve your productivity and
efficiency
NEC’s SL1100 offers a competitive starting price and a low
cost terminal range meaning you don’t need a large upfront
investment to get your business communications up and
running quickly. The feature rich solution provides Auto
Attendant and voicemail at no extra cost, ideal for small
companies with limited budgets. Plus with the option to choose
from multiple carrier interfaces including SIP, the SL1100 lets
you take advantage of VoIP technology to reduce your call
costs.
Should your business grow over time the SL1100 has the
flexibility to grow with you, as an entirely scalable solution with
the option to expand up to a maximum of 40 extensions.
NEC’s SL1100 also allows you to increase employee
productivity with powerful features such as conference,
Automated Attendant, Call Forwarding and much more that
help you communicate and work more effectively.
•	 Desktop handsets include intuitive features that the whole
team can use, without the need for training including
shortcuts that speed up working processes and empower
your team to become more productive.
•	 SL1100’s Mobile Extension means employees can use
their mobile to stay contactable on their office number from
anywhere, ensuring they never miss an important call.
•	 With Voicemail Notification to your desktop phone,
home office, mobile phone or email inbox employees can
monitor their voice mailbox effortlessly from wherever they
are, allowing them to easily prioritise their messages and
streamline their workflows.
•	 Home or remote users can use their IP handsets to
communicate with the same ease as if they were in the
office.
•	 SL1100’s Auto Attendant feature ensures callers are
automatically routed to the correct department without the
need for receptionist intervention, enabling a more efficient
and responsive level of customer service.
•	 With the conference feature employees can set up a virtual
meeting on short notice, wherever they are allowing for
faster business decision making.
3
SL1100 Communications Solution
Internal Sales Person
“The Auto-Attendant feature means that
callers receive a greeting and are routed
to the correct department, ensuring that I
only get the calls that are meant for me.”
Office Worker
“The conference feature allows me to
effortlessly set up a virtual meeting for
colleagues at short notice, wherever
they are. This enables faster business
decision-making, as well as saving
travelling time and expenses.”
Security Guard
“The door-phone functionality makes
it easy for me to operate the feature
from my mobile if I need to go off-site
temporarily.”
IT Manager
“It’s easier than ever to manage our system
settings. Drag-and-drop functionality
provides an error free way of building call
groups, which is useful for when employees
move desks, leave or join the company.”
Mobile Sales Person
“I can be on the road and stay reachable
on my office number through my mobile
phone, meaning that I don’t miss any
important calls.”
Remote/Home Office Worker
“I can use my desktop phone at
a remote or home office location
to communicate with colleagues
with the same ease as if I was in
the office.” (IP version only)
Receptionist
“With Caller ID displayed on my handset, I can
give the appropriate greeting to callers and
redirect calls from familiar numbers, straight to
the relevant colleague.
The Busy Lamp Field buttons on my handset
enable me to view the call status of each
colleague, meaning that I can prevent wasting
time trying to contact somebody who is busy
on a call.”
Team Manager
“I know my team will have the
communications tools they need to be
responsive to our customer’s needs from
any location.”
Keeping your team in touch
The SL1100 offers a wide-range of intuitive features that can be tailored to
an individual’s role. This customisation enables your employees to be more
efficient and productive, no matter their location.
Tailor communications to an
individual’s role for enhanced
efficiency and productivity.
4
Stay connected while on the move
With Mobile Extension, you can take your office number with you when
you’re on the road. It provides you access to system features such as call
transfer and voicemail, and it really is like being in the office, whether you’re
travelling, or sitting in traffic.
Remain reachable on the
same number from wherever
you are.
Company specialists can now be empowered to maintain high
service standards when out of the office, helping you to take
advantage of the most valuable members of your staff.
Salespeople can use Mobile Extension to ensure that even
when they’re on the road, they never miss a call which could
lead to a lucrative business opportunity.
More than voicemail
InMail is more than just a regular voicemail box. Packed with powerful
business features, this is a solution to make keeping up to date easier than
ever.
Voicemails can be accessed
from desktop or mobile
phones and even email
inboxes.
By using the Call Record feature, you can keep track of
important discussions. Recordings can be emailed to
colleagues and stored for quick reference at a later time.
Whatever you’re up to, you can have the right recorded
message to match. With three personalised greetings, you can
select the one most appropriate depending on your availability
or the time of day. For example, announce if you are out of
the office, on vacation or you can even record a message
suggesting an alternative contact or number for the caller to
reach.
Get more out of your team
Never miss a sales call
Recording capabilities for when you
need it
Keep your customers and colleagues
up to date
Never miss another message
With Message Notification to your desktop phone, home office
or mobile phone, you can monitor your mailbox effortlessly
from wherever you are. You can even choose to receive
email notifications with the message included as an audio
attachment.
Office
Incoming call from
customer Call rings at
both locations
Mobile sales person
5
SL1100 Communications Solution
Unique features
SL1100 includes a range of unique features built into the system including
door phone /door striker and an interface to on-premise alarm system.
Built in unique features and
interface to on premise alarm.
Screen visitors to your premises
Door phone gives you the added security of being able to screen
visitors to your premises. When a visitor presses the button on the
door phone it will ring any extension, or group of extensions. The
person answering the call can speak to the visitor and release your
door lock to allow them entry.
The SL1100 comes with built-in Alarm Sensor Support when
connected to a 3rd Party Passive Infrared Sensor (PIR) or motion
detectors. This offers additional security protection, and warns the
intruders when there is a forced break-in. A pre-recorded warning
message can be played back through the built in speaker of the
telephone or a paging speaker as a siren, triggered by the PIR
sensors.
Built in alarm sensor support
PRI (Passive Infrared
Sensor) 	
(3rd party Product)
Pre-Programmed
Destination
Auto call
Warning! Security
system activiated
Warning! Security
system activiated
6
LED indicates incoming call, request for
call back and new voicemail
Access to system features
such as conferencing
Customisable keys can provide
features including
•	speed dials
•	voicemail shortcut
•	‘busy lamp field’ indicating status
of colleagues
Transfer a call
Set to do not disturb
Mute key for listening only mode
Volume up
Redial list
Menu
Access to company directory /
volume down
Call List
Place a call
on hold
Speaker phone for hands
free & group listening
Caller name & number displayed,
helping you prepare for a call
Features at your fingertips
Intuitive features that the whole team can use, without the need for training.
Desktop phones include shortcuts that speed up working processes and
empower your team to become more productive.
Intuitive desktop phones with
time-saving features, to help
you work faster.
7
SL1100 Communications Solution
SL1100 Digital Handsets
•	 12 or 24 key versions available
•	 Backlit keypad and display
•	 Adjustable angle
•	 Programmable keys with LEDs
•	 4 feature keys and navigation keys
•	 Headset port
•	 Full duplex speakerphone
•	 20 number personal directory
•	 1000 number system/group directory
•	 Built-in wall mount kit
•	 Dual-color call indicator lamp
•	 8 Selectable ring tones
•	 Energy saving sleep mode
SL1100 IP Handset
DSS Console
•	 60 programmable keys with LEDs
•	 Ideal for receptionists
•	 24 key handset
•	 Backlit keypad and display
•	 Adjustable angle
•	 Programmable keys with LEDs
•	 4 feature keys and navigation keys
•	 2 x RJ45 10/100MB Ethernet Ports (LAN & PC)
•	 Headset port
•	 Full duplex speakerphone
•	 20 number personal directory
•	 1000 number system/group directory
•	 Tri-color call indicator lamp
•	 8 Selectable ring tones
•	 Remote/home office functionality
SL1100 handsets
SL1100 Communications Server
Corporate Headquarters (Japan)
NEC Corporation
www.nec.com
Oceania (Australia)
NEC Australia Pty Ltd
www.nec.com.au
North America (USA)
NEC Corporation of America
www.necam.com
Asia
NEC Corporation
www.nec.com
Europe (EMEA)
NEC Unified Solutions
www.nec-unified.com
About NEC Australia Pty Ltd. NEC Australia is a leading systems integrator delivering ICT, communications and network solutions
to government, carriers and business. NEC helps customers drive value from their communications investments, providing services
through a national network of engineering and support staff backed by over 200 partner organisations. Our solutions include
IP Communications Servers, PBX, Contact Centre Solutions, Unified Communications, Broadband Access Systems, Network
Services, Systems Integration, Biometrics and Cloud Services along with Digital Signage and Displays.
SL1100 | v.14.08.2012
NEC Australia Pty Ltd reserves the right to change product specifications, functions, or features, at any time, without notice. Please refer to your local NEC representatives for further details. Although all efforts have
been made to ensure that the contents are correct, NEC shall not be liable for any direct, indirect, consequential or incidental damages resulting from the use of the equipment, manual or any related materials. The
information contained herein is the property of NEC Australia Pty Ltd and shall not be reproduced without prior written approval from NEC Australia Pty Ltd.
Copyright© 2011 NEC Australia Pty Ltd. All rights reserved. NEC, NEC logo, and UNIVERGE are trademarks or registered trademarks of NEC Corporation that may be registered in Japan and other jurisdictions. All
other trademarks are the property of their respective owners. All rights reserved. Printed in Australia. Note: This disclaimer also applies to all related documents previously published.
For more information, visit www.nec.com.au, email contactus@nec.com.au or call 131 632
Key Features
•	 Expandable to a maximum of 40 extensions
•	 PSTN, Basic Rate ISDN, Primary Rate ISDN and SIP trunks
•	 Digital/Analogue/IP extensions
•	 Interface to an on-premise alarm system
•	 Door phone/door striker to open the door to your business
•	 Automated Attendant allows incoming calls to be directed to their destination without human assistance
•	 Voicemail with email notification
•	 Dial-in 16 party conference bridge
•	 Ring groups allows you to associate extensions to a group of telephones
•	 Music on hold and background music
•	 Mobile extension
•	 Built in Hotel/Motel features
•	 12 or 24 key terminals with headset connection
•	 Simple installation

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Nec sl1100

  • 2. 2 Smart communication for small businesses The SL1100 is a cost effective and powerful communications solution specifically designed with the small business in mind. Powerful communications with a small business price tag The SL1100 can make your employees more reachable, more responsive and more productive through smart features along with rich functionality expected of much larger systems, while not requiring your business to deploy expensive data equipment that you otherwise don’t need. Improve your productivity and efficiency NEC’s SL1100 offers a competitive starting price and a low cost terminal range meaning you don’t need a large upfront investment to get your business communications up and running quickly. The feature rich solution provides Auto Attendant and voicemail at no extra cost, ideal for small companies with limited budgets. Plus with the option to choose from multiple carrier interfaces including SIP, the SL1100 lets you take advantage of VoIP technology to reduce your call costs. Should your business grow over time the SL1100 has the flexibility to grow with you, as an entirely scalable solution with the option to expand up to a maximum of 40 extensions. NEC’s SL1100 also allows you to increase employee productivity with powerful features such as conference, Automated Attendant, Call Forwarding and much more that help you communicate and work more effectively. • Desktop handsets include intuitive features that the whole team can use, without the need for training including shortcuts that speed up working processes and empower your team to become more productive. • SL1100’s Mobile Extension means employees can use their mobile to stay contactable on their office number from anywhere, ensuring they never miss an important call. • With Voicemail Notification to your desktop phone, home office, mobile phone or email inbox employees can monitor their voice mailbox effortlessly from wherever they are, allowing them to easily prioritise their messages and streamline their workflows. • Home or remote users can use their IP handsets to communicate with the same ease as if they were in the office. • SL1100’s Auto Attendant feature ensures callers are automatically routed to the correct department without the need for receptionist intervention, enabling a more efficient and responsive level of customer service. • With the conference feature employees can set up a virtual meeting on short notice, wherever they are allowing for faster business decision making.
  • 3. 3 SL1100 Communications Solution Internal Sales Person “The Auto-Attendant feature means that callers receive a greeting and are routed to the correct department, ensuring that I only get the calls that are meant for me.” Office Worker “The conference feature allows me to effortlessly set up a virtual meeting for colleagues at short notice, wherever they are. This enables faster business decision-making, as well as saving travelling time and expenses.” Security Guard “The door-phone functionality makes it easy for me to operate the feature from my mobile if I need to go off-site temporarily.” IT Manager “It’s easier than ever to manage our system settings. Drag-and-drop functionality provides an error free way of building call groups, which is useful for when employees move desks, leave or join the company.” Mobile Sales Person “I can be on the road and stay reachable on my office number through my mobile phone, meaning that I don’t miss any important calls.” Remote/Home Office Worker “I can use my desktop phone at a remote or home office location to communicate with colleagues with the same ease as if I was in the office.” (IP version only) Receptionist “With Caller ID displayed on my handset, I can give the appropriate greeting to callers and redirect calls from familiar numbers, straight to the relevant colleague. The Busy Lamp Field buttons on my handset enable me to view the call status of each colleague, meaning that I can prevent wasting time trying to contact somebody who is busy on a call.” Team Manager “I know my team will have the communications tools they need to be responsive to our customer’s needs from any location.” Keeping your team in touch The SL1100 offers a wide-range of intuitive features that can be tailored to an individual’s role. This customisation enables your employees to be more efficient and productive, no matter their location. Tailor communications to an individual’s role for enhanced efficiency and productivity.
  • 4. 4 Stay connected while on the move With Mobile Extension, you can take your office number with you when you’re on the road. It provides you access to system features such as call transfer and voicemail, and it really is like being in the office, whether you’re travelling, or sitting in traffic. Remain reachable on the same number from wherever you are. Company specialists can now be empowered to maintain high service standards when out of the office, helping you to take advantage of the most valuable members of your staff. Salespeople can use Mobile Extension to ensure that even when they’re on the road, they never miss a call which could lead to a lucrative business opportunity. More than voicemail InMail is more than just a regular voicemail box. Packed with powerful business features, this is a solution to make keeping up to date easier than ever. Voicemails can be accessed from desktop or mobile phones and even email inboxes. By using the Call Record feature, you can keep track of important discussions. Recordings can be emailed to colleagues and stored for quick reference at a later time. Whatever you’re up to, you can have the right recorded message to match. With three personalised greetings, you can select the one most appropriate depending on your availability or the time of day. For example, announce if you are out of the office, on vacation or you can even record a message suggesting an alternative contact or number for the caller to reach. Get more out of your team Never miss a sales call Recording capabilities for when you need it Keep your customers and colleagues up to date Never miss another message With Message Notification to your desktop phone, home office or mobile phone, you can monitor your mailbox effortlessly from wherever you are. You can even choose to receive email notifications with the message included as an audio attachment. Office Incoming call from customer Call rings at both locations Mobile sales person
  • 5. 5 SL1100 Communications Solution Unique features SL1100 includes a range of unique features built into the system including door phone /door striker and an interface to on-premise alarm system. Built in unique features and interface to on premise alarm. Screen visitors to your premises Door phone gives you the added security of being able to screen visitors to your premises. When a visitor presses the button on the door phone it will ring any extension, or group of extensions. The person answering the call can speak to the visitor and release your door lock to allow them entry. The SL1100 comes with built-in Alarm Sensor Support when connected to a 3rd Party Passive Infrared Sensor (PIR) or motion detectors. This offers additional security protection, and warns the intruders when there is a forced break-in. A pre-recorded warning message can be played back through the built in speaker of the telephone or a paging speaker as a siren, triggered by the PIR sensors. Built in alarm sensor support PRI (Passive Infrared Sensor) (3rd party Product) Pre-Programmed Destination Auto call Warning! Security system activiated Warning! Security system activiated
  • 6. 6 LED indicates incoming call, request for call back and new voicemail Access to system features such as conferencing Customisable keys can provide features including • speed dials • voicemail shortcut • ‘busy lamp field’ indicating status of colleagues Transfer a call Set to do not disturb Mute key for listening only mode Volume up Redial list Menu Access to company directory / volume down Call List Place a call on hold Speaker phone for hands free & group listening Caller name & number displayed, helping you prepare for a call Features at your fingertips Intuitive features that the whole team can use, without the need for training. Desktop phones include shortcuts that speed up working processes and empower your team to become more productive. Intuitive desktop phones with time-saving features, to help you work faster.
  • 7. 7 SL1100 Communications Solution SL1100 Digital Handsets • 12 or 24 key versions available • Backlit keypad and display • Adjustable angle • Programmable keys with LEDs • 4 feature keys and navigation keys • Headset port • Full duplex speakerphone • 20 number personal directory • 1000 number system/group directory • Built-in wall mount kit • Dual-color call indicator lamp • 8 Selectable ring tones • Energy saving sleep mode SL1100 IP Handset DSS Console • 60 programmable keys with LEDs • Ideal for receptionists • 24 key handset • Backlit keypad and display • Adjustable angle • Programmable keys with LEDs • 4 feature keys and navigation keys • 2 x RJ45 10/100MB Ethernet Ports (LAN & PC) • Headset port • Full duplex speakerphone • 20 number personal directory • 1000 number system/group directory • Tri-color call indicator lamp • 8 Selectable ring tones • Remote/home office functionality SL1100 handsets
  • 8. SL1100 Communications Server Corporate Headquarters (Japan) NEC Corporation www.nec.com Oceania (Australia) NEC Australia Pty Ltd www.nec.com.au North America (USA) NEC Corporation of America www.necam.com Asia NEC Corporation www.nec.com Europe (EMEA) NEC Unified Solutions www.nec-unified.com About NEC Australia Pty Ltd. NEC Australia is a leading systems integrator delivering ICT, communications and network solutions to government, carriers and business. NEC helps customers drive value from their communications investments, providing services through a national network of engineering and support staff backed by over 200 partner organisations. Our solutions include IP Communications Servers, PBX, Contact Centre Solutions, Unified Communications, Broadband Access Systems, Network Services, Systems Integration, Biometrics and Cloud Services along with Digital Signage and Displays. SL1100 | v.14.08.2012 NEC Australia Pty Ltd reserves the right to change product specifications, functions, or features, at any time, without notice. Please refer to your local NEC representatives for further details. Although all efforts have been made to ensure that the contents are correct, NEC shall not be liable for any direct, indirect, consequential or incidental damages resulting from the use of the equipment, manual or any related materials. The information contained herein is the property of NEC Australia Pty Ltd and shall not be reproduced without prior written approval from NEC Australia Pty Ltd. Copyright© 2011 NEC Australia Pty Ltd. All rights reserved. NEC, NEC logo, and UNIVERGE are trademarks or registered trademarks of NEC Corporation that may be registered in Japan and other jurisdictions. All other trademarks are the property of their respective owners. All rights reserved. Printed in Australia. Note: This disclaimer also applies to all related documents previously published. For more information, visit www.nec.com.au, email contactus@nec.com.au or call 131 632 Key Features • Expandable to a maximum of 40 extensions • PSTN, Basic Rate ISDN, Primary Rate ISDN and SIP trunks • Digital/Analogue/IP extensions • Interface to an on-premise alarm system • Door phone/door striker to open the door to your business • Automated Attendant allows incoming calls to be directed to their destination without human assistance • Voicemail with email notification • Dial-in 16 party conference bridge • Ring groups allows you to associate extensions to a group of telephones • Music on hold and background music • Mobile extension • Built in Hotel/Motel features • 12 or 24 key terminals with headset connection • Simple installation