This document summarizes the services provided by Scarlet Design International Ltd, a strategic design, visual facilitation and training consultancy. They specialize in creating communication tools, visual storytelling, co-production, engagement and events. Their services include graphic facilitation, strategic planning, designing communication materials, delivering training, hosting events, and capturing and reporting on outcomes. Fran O'Hara is the creative director and brings experience in visual facilitation, accessibility, co-production, project planning, and brand strategy.

1. Community events: design,
delivery and materials
Intergenerational, young
and older people, equality
Clinical leadership for the NHS in Wales
Clinical Leadership Development Scoping Workshop3rd December 2013, Swalec Stadium, Cardiff
Post event data analysis
and report production
©SCARLET DESIGN INT. LTD 2014
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63
Agored Cymru is a key provider of
Vocational Qualifications and Quality
Assured Lifelong Learning across Wales.
LEARNER-CENTRED
PROGRAMMES
Improving lives & communities in
Wales is at the heart of what we do.
FLEXIBLE
ASSESSMENT METHODS
AGORED CYMRU
UNDERSTANDS
AND SUPPORTS
THE WELSH
EDUCATION
SYSTEM.
Welsh Distinct Optional Unit in our
Level 3 Certificate in Education
and Training qualification: a
replacement to PTTLS and CTTLS.
Using a range of digital & practical
methods to suit learners’ needs.
CLEAR PROGRESSION OPPORTUNITIES
learners achieved the Access to HE Diploma
developing skills to progress to HE [2013-14].
SUPPORTIN
G
BILINGUALISM
to attach credit to online
Welsh Language learning.
AWARDING ORGANISATION
220+
AGORED CYMRU
QUALIFICATIONS
are recognised
& transferrable
across the UK
EMPLOYER &
SE
CTORFOCUSSED
More new vocational
qualifications in
the pipeline... Visit
our website
1366
NEW AWARD
‘Using Welsh in the
Workplace’
1st Cymru
CPD: We can
develop new
quality assured
units within
6 WEEKS
250+
ACTIVE
RECOGNISED
CENTRES IN
WALES
750,000+
CREDITS
AWARDEDANNUALLY
763 LEVEL 3,
CERTIFICATE IN
YOUTH WORK
ACHIEVED
THROUGH THE
WELSH
LANGUAGE
582Access HE
learner registrations
were from COMMUNITY
FIRST areas (2013-14).
OUR ESSENTIAL
SKILLS FOR
WORK & LIFE
QUALIFICATIONS
help learners to
develop the skills they
need IN work, and TO GET work.
PROUD SECOND PLACE
2014
AWARD
EQUALITY&
DIVERSITY
ESSENTIAL SKILLS
WELSH LANGUAGE
EMPLOYABILITY
HEALTH
SOCIAL CARE
EMERGING INDUSTRIES
NATIONALLY RECOGNISED EXPERTS
Qualifications mapped
to Welsh Government
Priorities. E.G.14-19
Learning Pathways.
We are subject specialists.LIFELONG LEARNING
OPPORTUNITIES
SKILLS GATEWAY & YOUTH
ENGAGEMENT,PARTICIPATION & PROGRESSION.
300+
OUR PERSONAL DEVELOPMENT
QUALIFICATIONS meet the
needs of key Welsh Government
strategies:
• CHILD POVERTY
• EMOTIONAL HEALTH & WELLBEING
• SKILLS
EMPLOYABILITY & ENTERPRISE
SKILLS UNITS OFFERED
LEARNING DELIVERY
FRAMEWORK
FROM LEVEL
2 TO 6
2
3
4
5
6
773
CPD Qualified
Essential Skills
Practitioners
QU
ALIFICATIONS
INCLUSIVE
LOW RISK RATING from
the QUALITY ASSURANCE AGENCY
FOR HIGHER EDUCATION (QAA) as an
ACCESS VALIDATING AGENCY (AVA)
Only awarding organisation in the UK with
YPP QUALIFICATIONS that
support the UNITED NATIONS
CONVENTION ON THE RIGHTS
OF THE CHILD and young
people’s rights.
75,000+
ESSENTIAL SKILLS
CREDITS AWARDED
IN 2012-13.
36,850+ CREDITS AWARDED NHS WALES.
QUALITY ASSURANCE
CELEBRATING ACHIEVEMENT OF VOCATIONAL QUALIFICATIONS
YOUR COUNTY YOUR WAY
‘Helping people to live the
Life they choose’
Infographics and strategic
vision and plan maps
Visual facilitation skills
training course, e-learning
Graphic facilitation of
groups and conferences
Consultation outcomes
recording & communication
Visual mapping and theme
identification
Filtering and capturing
conference group responses’
World Café group discussion
giant table sheets scribing
Toolkits & guides - inclusive
with higher accessibility
Training courses & custom
tools using visual methods
Live graphic recording of
speeches and presentations
Co-Production & ‘Working
With NotTo’ events/training
Capturing feedback
and information
For more information please contact Fran O’Hara:
m 07780 675352 e ohara@scarletdesign.com w www.franohara.com @fran_ohara @ScarletDesignGr
w www.workingwithnotto.com @WorkingWithNot2
A strategic design, visual facilitation and training consultancy, specialising in creating
communication tools, visual storytelling, co-production and engagement.
Hand-drawn ‘RSA’ animate
style videos

2. Infographic style videos, using graphic imagery and type to
present messages.
Hand-drawn videos, can be used to communicate new,
difficult, complex, dense or overly familiar information
and stories - with a mix of hand-drawn and digital
imagery.A visual toolkit is created from the end sequence
images. Used at conferences, training, online, in public
spaces, and for 1-1 discussions.
VIDEOS
Working cross-sector, with citizens and organisations
DESIGN
From pop-up banners
to PowerPoint
presentations and
post event reports and
interactive books...
working with clients
to create the right
communication tools.
VISUAL FACILITATION
Producing visual tools and templates
to create conversations, world cafés,
generate and capture data.
VISION,VALUES & ENGAGEMENT MAPS & IMAGERY
Graphic posters used to explain and inform.
YOUR COMMUNITY REGENERATION TEAM
We provide a range of services, activities and funding.
If you would like to get involved we can support you.
Map:©ScarletDesignInt.Ltd.2015
Barry
Rhydyfelin
Glynneath
Newtown
‘Making a
Difference’ Days
A chance for staff, tenants
and community members to
get together and make a
difference on a local project
or place.
1
These take place up to
4 times a year.
A day of socialising, pop–up stalls,
workshops, lunch, asking questions and
getting answers.
Staff from Newydd and other organisations
will give you answers on all sorts of things from
maintenance and gardening to anti-social behaviour,
healthy eating, money advice and more!
Newydd wants to engage with our communities and to work with
you to increase your well-being and achieve what matters to you.
Get involved and you can:
• Make a difference to all
our tenants’ lives
• Meet new people
• Learn new skills
• Gain qualifications
• Help us to improve services
• Plan and deliver projects to
improve your community
and where you live.
Free refreshments and
transport are always available
if you need them.
COMMUNITY PARTNERSHIPS
Why get involved?
• We believe in delivering the
best possible services to you.
We want to involve you to
make sure that our services
respect your views, as well
as the views of your
community.
We want to hear your
views on our services
Join in our conversations online
To find out more information about what’s
happening please visit our facebook page
www.facebook.com/Newydd
or talk to us on twitter @Newyddhousing
and visit our website: www.newydd.co.uk
Equality Impact
Assessment Group
Making sure our services
are fair and easy for
tenants to access.
8
Reading and Policy Panel
Making sure information
is easily understandable
for all tenants.
7
Tenant Scrutiny
Helping to investigate
and improve services
for tenants.
6
Tenant Board Members
Tenant board members meet
quarterly and help to make
decisions about Newydd’s future.
9
Volunteering & Work Placements
Volunteer at a community hub, support
a community project, attend a ‘making
a difference day’, help out at our Barry
Community Garden and Allotment
or come on a work placement.
The choice is endless!
10
12 ways our tenants can get involved with Newydd12 ways our tenants can get involved with Newydd
Become a Newydd
Share Member
Share members effectively
own Newydd, and make
important decisions about
Newydd’s future.
5
Visit one of our
four Community Hubs
You can talk directly to staff
and access housing and
maintenance services.
3
2
11
12
Talk to our
hapi team
Improve your health &
wellbeing with our hapi
project team in
Rhydyfelin’
4
NEWYDD INVOLVEMENT
FESTIVALS
Vision maps that can be turned into videos.
PROTFCTIONPROTFCTION
RFSPONSFRFSPONSF
WE ARE SOUTH WALES FIRE AND RESCUEWE ARE SOUTH WALES FIRE AND RESCUE
We are SWFRS, what matters to you, matters to
us.Have your say on our future by completing
our survey
We are SWFRS, what matters to you, matters to
us.Have your say on our future by completing
our survey https://www.surveymonkey.com/r/FQZY7T5
·
##WEARESWFRS##WEARESWFRS
ROPE
RESCUE
ROAD
TRAFFIC
COLLISION ENVIRONMENTAL
PROTECTION
AIRCRAFT
SHIP INCIDENTS
URBAN SEARCH
AND RESCUE
BOAT RESCUE
ANIMAL
RESCUE
CONFINED SPACE
DOMESTIC
COMMERCIAL
FIRE
FIRE SAFETY
ENFORCEMENT
FIRE
INVESTIGATION ROAD SAFETY
CAMPAIGNS
HOME FIRE
CHECKS
COMMUNITY
ENGAGEMENT
SCHOOL/YOUTH
ENGAGEMENT
CHEMICAL DETECTION
PRFVFNTIONPRFVFNTION
ROAD
SAFETY
AND THIS IS WHAT WE DO NOW...
HOME FIRE
SAFETY
Printed and interactive online materials,
inclusive and engaging design to
communicate with diverse audiences.
INFORMATION POSTERS
INFOGRAPHICS
Infographics: key messages communicated using graphic
symbols and pictures, with multiple applications and uses.
www.askaboutclots.co.uk #askaboutclots
A CLO T IS A
BLOCKAGE IN A
BLOOD VESSEL.
1,250PEOPLE IN WALESARE AT RISK OF
DEATH ANNUALLYFROM BLOOD
CLOTS
DEEP VEIN
THROMBOSIS
A PULMONARY
EMBOLISM
It can travel
to other
places
in the body.
There are differentnames for CLOTS...
Some ongoing medical conditionsincrease the risk of developing a clot.
of people
aged 80+
develop
OLDER PEOPLE
People who have CANCER
ILLNESS and
POOR HEALTH
increases the risk
of a clot
25%
SERIOUS SURGERYcan get clots.
PREGNANT
WOMEN
have a
higher
risk of
developing
a clot.
PREGNANT
WOMEN
people
who
have
Ask your
DOCTOR,
NURSE or
HEALTH
PROFESSIONAL
about CLOTS.
OVERWEIGHTpeople have a
200%
higher chancethan other peopleof developing a clot.
A little or very overweight people.
ANYONE
CAN
GET A
CLOT!
Clots can be
AVOIDED!Ask to be assessed
for YOUR RISK
CLOTS
EVERYONE SHOULDASK ABOUT CLOTS
Than on an
AEROPLANE!
H
You have a HIGHER
CHANCE of getting a clot
in HOSPITAL
of clots happen in
HOSPITAL or
in the 90 DAYSfollowing admission.
H
66%
CLOTS
Posters with the main story messages
distilled into image panels.
VISUAL MINUTES
We graphic record live visual minutes maps at conferences, events, meeting, staff
training days, strategic planning meetings and world café conversations. During
events we create a maps gallery, which provide social media capital for people
to tweet and share. Post-event digitised maps are used on websites, reports,
presentations and pop-ups, and often printed large scale and displayed on walls.
Range of 8 maps showing a vision for services.
A SOLUTION WHICH OFFERS THE OPPORTUNITY TO...
CONFERENCE
RETROSPECTIVE
CIPR 2014
GOLD AWARD
WINNER:
BEST INTERNAL
PUBLICATION

3. Fran O’Hara, with a core team and expert
consultants, delivers facilitation, training,
design, strategic planning and events.
Our expertise lies in real leadership and
innovation.We create inclusive, effective
and engaging communication tools.
1. Development of, and facilitation at,
events and conferences:
- visual minutes, in real time
- event graphic recording
- facilitation of conference ‘big
conversations’ workshop delivery
- strategic planning sessions
- staff awaydays development events
- community events and programmes
- large-scale vision/ideas walls
- bilingual facilitation
- hand-drawn ‘RSA style’ videos
- participant feedback/graffiti walls
- data capture, evaluation, theme
identification, report production
- creating photo/video/digital stories
- Social media plan and delivery
2. Fran O’Hara our creative director is
a trained post-compulsory teacher,
and regularly trains individuals and
organisations in:
- visual facilitation
- creating clear and engaging
communications/accessibility
- co-production and co-production
commissioning and training
- project planning and strategic
development
- community engagement/consultation
- equality and diversity
- visual story telling
- corporate messaging
- brand communication / definition /
repositioning /changing perception
3. Graphic design, communications,
social media and print:
- guides and manuals
- toolkits and workbooks
- reports, data presentation
- infographics and diagrams
- brochures and flyer
- logos and corporate identity
- brand development
- consumer products
- social media planning delivery
About Fran O’Hara:
Prior to setting up Scarlet Design in 1997, MD
Fran O’Hara worked as Design Manager for
the Walt Disney Company, for 3 years in Hong
Kong and 1 year in LA, part of the team setting
up Disney’s first global brand. Completing a
post-graduate certificate in post-compulsory
education (PGCE PCET) in July 2010, Fran is
currently undertaking an MA in Leadership
Coaching. She is an accredited visual facilitator,
‘Easy Read’ and RNIB ‘Accessible Information’
practitioner.
In June 2013 Fran set up the ‘Working With Not
To’ Co-Production project with Pam Luckock.
We work across Wales to grow co-production
from ‘grassroots up’.Through the co-design and
delivery of regular co-production ‘meet-ups’ in
Wales, training, facilitation and speaking.
We provide a full event service, from the
planning the event, sourcing speakers and
workshops and materials design - to hosting
the event programme online, tickets, invites,
production of database, delivery of event,
including social media, and post event feedback
and reports.