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Aviation Safety, SecurityAviation Safety, Security
& the Environment: The& the Environment: The
Way ForwardWay Forward
Vince GalottiVince Galotti
Chief/Air Traffic ManagementChief/Air Traffic Management
ICAOICAO
Safety and EfficiencySafety and Efficiency
An ICAO PerspectiveAn ICAO Perspective
Presentation Outline
Two issues
Evolution of ICAO’s efforts toward a
more seamless and global ATM
system
Safety Management
CONTINUED EVOLUTION TOWARD
A MORE GLOBAL AND SEAMLESS ATM SYSTEM
Global ATM Operational Concept
 Provides the ICAO vision of seamless, global ATM system
 Endorsed by 11th
ANCONF
 SESAR and NexGen are adapting the concept
Performance Based Transition
 Global Air Navigation Plan
23 Global Plan Initiatives
Stems from industry roadmap
Assists in establishment of performance objectives
Assists in implementation of ATM operational
improvements
4
Safety Management
How do we ensure safety in the more
complex, synchronized global system
that we strive toward
5
The evolution of safety thinking
TECHNICAL FACTORSTECHNICAL FACTORS
HUMAN FACTORSHUMAN FACTORS
ORGANIZATIONALORGANIZATIONAL
FACTORSFACTORS
TODAYTODAY
1950s1950s 1970s1970s 1990s1990s 2000s2000s
6
Concept of safety
 The elimination of accidents (and serious incidents) isThe elimination of accidents (and serious incidents) is
unachievable.unachievable.
 Failures will occur, in spite of the most accomplishedFailures will occur, in spite of the most accomplished
prevention efforts.prevention efforts.
 No human endeavour or human-made system can beNo human endeavour or human-made system can be
free from risk and error.free from risk and error.
 Controlled risk and error is acceptable in an inherentlyControlled risk and error is acceptable in an inherently
safe system.safe system.
7
Concept of safety (Doc 9859)
SafetySafety is the state in which the risk of harm to persons
or property damage is reduced to, and maintained at or
below, an acceptable levelacceptable level through a continuing
process of hazard identificationhazard identification and riskrisk
management.management.
8
The management dilemma
ProductionProtectionProtection
ResourcesResources
Management levels
9
The big picture
Operation of aircraftOperation of aircraft
Maintenance of aircraftMaintenance of aircraft
Air traffic servicesAir traffic services
AerodromesAerodromes
Two audience groupsTwo audience groups
StatesStates
Service providersService providers
Three distinct requirementsThree distinct requirements
Safety programmeSafety programme
SMSSMS
 Management accountabilityManagement accountability
10
As of 23 November 2006
States shall establish aStates shall establish a safety programmesafety programme, in order to, in order to
achieve anachieve an acceptable level of safetyacceptable level of safety in:in:
The operation of aircraftThe operation of aircraft
The maintenance of aircraftThe maintenance of aircraft
The provision of air traffic servicesThe provision of air traffic services
Aerodrome operationsAerodrome operations
The acceptable level of safety to be achieved shall beThe acceptable level of safety to be achieved shall be
established by the State(s) concernedestablished by the State(s) concerned
11
What is a safety programme?
An integrated set of regulations and activities aimed atAn integrated set of regulations and activities aimed at
improving safety.improving safety.
States are responsible for establishing a safetyStates are responsible for establishing a safety
programme:programme:
Safety regulationSafety regulation
Safety oversightSafety oversight
Accident/incident investigationAccident/incident investigation
Mandatory/voluntary reporting systemsMandatory/voluntary reporting systems
Safety data analysis and exchangeSafety data analysis and exchange
Safety assuranceSafety assurance
Safety promotionSafety promotion
12
As of 23 November 2006
States shall require, as part of their safety programme, thatStates shall require, as part of their safety programme, that
anan [operator, maintenance organization, ATS provider,[operator, maintenance organization, ATS provider,
certified aerodrome operator]certified aerodrome operator] implements aimplements a safety
management system accepted by the State that, as aaccepted by the State that, as a
minimum:minimum:
 Identifies safety hazardsIdentifies safety hazards
 Ensures that remedial action necessary to maintain anEnsures that remedial action necessary to maintain an
acceptable level of safety is implementedacceptable level of safety is implemented
 Provides for continuous monitoring and regularProvides for continuous monitoring and regular
assessment of the safety level achievedassessment of the safety level achieved
 Aims to make continuous improvement to the overallAims to make continuous improvement to the overall
level of safetylevel of safety
13
What is an SMS?
A systematic approach toA systematic approach to
managing safety, includingmanaging safety, including
the necessary organizationalthe necessary organizational
structures, accountabilities,structures, accountabilities,
policies and procedures.policies and procedures.
Providers are responsible forProviders are responsible for
establishing an SMS.establishing an SMS.
States are responsible of theStates are responsible of the
acceptance and oversight foracceptance and oversight for
providers’ SMS.providers’ SMS.
14
As of 23 November 2006
An accepted safety management system shall clearlyAn accepted safety management system shall clearly
definedefine lines of safety accountabilitylines of safety accountability throughout thethroughout the
[airline, maintenance, ATS provider, certified aerodrome[airline, maintenance, ATS provider, certified aerodrome
operator]operator] organization, includingorganization, including direct accountabilitydirect accountability
for safety on the part of senior management.for safety on the part of senior management.
Note. – Guidance on safety management systems isNote. – Guidance on safety management systems is
contained in the ICAO Safety Management Manualcontained in the ICAO Safety Management Manual
(Doc 9859).(Doc 9859).
(Accountability – Obligation or willingness to account for(Accountability – Obligation or willingness to account for
one’s actions)one’s actions)
15
Safety programme – SMS relationships
State
safety
programme
Organization’s
safety
management
system (SMS)
Organization’s
production
processes
Objective:
Public
safety
Objective:
Manage and
control
safety risk
Acceptance
Oversight
Objective:
Achieve
commercial
goals and
customer
satisfactionRisk management
Safety assurance
Protection Production
Oversight
16
The essential is invisible to the eyes
Number of occurrences
1 – 5 AccidentsAccidents
30 – 100 Serious incidentsSerious incidents
100 – 1000 IncidentsIncidents
1000 – 4000
Latent conditionsLatent conditions
17
Strategies – Levels of intervention and tools
Baseline performanceBaseline performance
“Practical
drift”
Operational performance
Operational performance organization
Predictive Proactive Reactive
Highly efficient Very efficient Efficient
Safety management levelsSafety management levels
Reactive
Desirable managementDesirable management
levellevel
Insufficient
ASRASR
SurveysSurveys
AuditsAudits
ASRASR
MORMOR
AccidentAccident
and incidentand incident
reportsreports
HHiigghh
MMiiddddllee
LLooww
HazardsHazards
FDAFDA
DirectDirect
observationobservation
systemssystems
18
Risk mitigation at a glance
 Does the mitigation
address the hazard?
 Does it address the
risk(s)?
 Is it appropriate?
 Is it effective?
Assessment of the
defences within
the safety system
R RR R
Accepting the
mitigation of
the risk
H H H H
Hazard identification
and
risk management
Control and
mitigation
of the risk (s)
 Is additional or
mitigation warranted?
different
EACH HAZARD
Regulations
Training
Technology
 Do the mitigation
strategies generate
additional risk(s)
EACH RISK
Feedback (Safety assurance)
19
Safety culture
 A construct
 An outcome, not a process
 The introduction of safety management concepts lays
the foundation upon which to build a safety culture
 Safety culture cannot be “mandated” orSafety culture cannot be “mandated” or
“designed”, it evolves.“designed”, it evolves.
 It is generated “top-down”It is generated “top-down”
20
Positive culture
Positive
culture
Flexible culture
People can adapt
organizational processes
when facing high
temporary operations or
certain kinds of danger,
shifting from the
conventional hierarchical
mode to a flatter mode.
Learning culture
People have the willingness
and the competence to
draw conclusions from
safety information systems
and the will to implement
major reforms.
Informed culture
People are knowledgeable about the human, technical,
organizational and environmental factors that determine the
safety of the system as a whole.
Reporting culture
People are prepared to
report their errors and
experiences
Just culture
People are encouraged (even rewarded) for providing
essential safety-related information. However, there is a
clear line that differentiates between acceptable and
unacceptable behaviour.
Source: David Marx
21
Summary
The global ATM system continues to grow rapidly
The growth will continue (environment?)
ICAO works toward a safe and efficient growth
Global ATM operational concept
Global Air Navigation plan
New approach to safety
Proactive, predictive
Performance based
SAFETY MANAGEMENT SYSTEMS

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Vince galotti icao

  • 1. Aviation Safety, SecurityAviation Safety, Security & the Environment: The& the Environment: The Way ForwardWay Forward Vince GalottiVince Galotti Chief/Air Traffic ManagementChief/Air Traffic Management ICAOICAO Safety and EfficiencySafety and Efficiency An ICAO PerspectiveAn ICAO Perspective
  • 2. Presentation Outline Two issues Evolution of ICAO’s efforts toward a more seamless and global ATM system Safety Management
  • 3. CONTINUED EVOLUTION TOWARD A MORE GLOBAL AND SEAMLESS ATM SYSTEM Global ATM Operational Concept  Provides the ICAO vision of seamless, global ATM system  Endorsed by 11th ANCONF  SESAR and NexGen are adapting the concept Performance Based Transition  Global Air Navigation Plan 23 Global Plan Initiatives Stems from industry roadmap Assists in establishment of performance objectives Assists in implementation of ATM operational improvements
  • 4. 4 Safety Management How do we ensure safety in the more complex, synchronized global system that we strive toward
  • 5. 5 The evolution of safety thinking TECHNICAL FACTORSTECHNICAL FACTORS HUMAN FACTORSHUMAN FACTORS ORGANIZATIONALORGANIZATIONAL FACTORSFACTORS TODAYTODAY 1950s1950s 1970s1970s 1990s1990s 2000s2000s
  • 6. 6 Concept of safety  The elimination of accidents (and serious incidents) isThe elimination of accidents (and serious incidents) is unachievable.unachievable.  Failures will occur, in spite of the most accomplishedFailures will occur, in spite of the most accomplished prevention efforts.prevention efforts.  No human endeavour or human-made system can beNo human endeavour or human-made system can be free from risk and error.free from risk and error.  Controlled risk and error is acceptable in an inherentlyControlled risk and error is acceptable in an inherently safe system.safe system.
  • 7. 7 Concept of safety (Doc 9859) SafetySafety is the state in which the risk of harm to persons or property damage is reduced to, and maintained at or below, an acceptable levelacceptable level through a continuing process of hazard identificationhazard identification and riskrisk management.management.
  • 9. 9 The big picture Operation of aircraftOperation of aircraft Maintenance of aircraftMaintenance of aircraft Air traffic servicesAir traffic services AerodromesAerodromes Two audience groupsTwo audience groups StatesStates Service providersService providers Three distinct requirementsThree distinct requirements Safety programmeSafety programme SMSSMS  Management accountabilityManagement accountability
  • 10. 10 As of 23 November 2006 States shall establish aStates shall establish a safety programmesafety programme, in order to, in order to achieve anachieve an acceptable level of safetyacceptable level of safety in:in: The operation of aircraftThe operation of aircraft The maintenance of aircraftThe maintenance of aircraft The provision of air traffic servicesThe provision of air traffic services Aerodrome operationsAerodrome operations The acceptable level of safety to be achieved shall beThe acceptable level of safety to be achieved shall be established by the State(s) concernedestablished by the State(s) concerned
  • 11. 11 What is a safety programme? An integrated set of regulations and activities aimed atAn integrated set of regulations and activities aimed at improving safety.improving safety. States are responsible for establishing a safetyStates are responsible for establishing a safety programme:programme: Safety regulationSafety regulation Safety oversightSafety oversight Accident/incident investigationAccident/incident investigation Mandatory/voluntary reporting systemsMandatory/voluntary reporting systems Safety data analysis and exchangeSafety data analysis and exchange Safety assuranceSafety assurance Safety promotionSafety promotion
  • 12. 12 As of 23 November 2006 States shall require, as part of their safety programme, thatStates shall require, as part of their safety programme, that anan [operator, maintenance organization, ATS provider,[operator, maintenance organization, ATS provider, certified aerodrome operator]certified aerodrome operator] implements aimplements a safety management system accepted by the State that, as aaccepted by the State that, as a minimum:minimum:  Identifies safety hazardsIdentifies safety hazards  Ensures that remedial action necessary to maintain anEnsures that remedial action necessary to maintain an acceptable level of safety is implementedacceptable level of safety is implemented  Provides for continuous monitoring and regularProvides for continuous monitoring and regular assessment of the safety level achievedassessment of the safety level achieved  Aims to make continuous improvement to the overallAims to make continuous improvement to the overall level of safetylevel of safety
  • 13. 13 What is an SMS? A systematic approach toA systematic approach to managing safety, includingmanaging safety, including the necessary organizationalthe necessary organizational structures, accountabilities,structures, accountabilities, policies and procedures.policies and procedures. Providers are responsible forProviders are responsible for establishing an SMS.establishing an SMS. States are responsible of theStates are responsible of the acceptance and oversight foracceptance and oversight for providers’ SMS.providers’ SMS.
  • 14. 14 As of 23 November 2006 An accepted safety management system shall clearlyAn accepted safety management system shall clearly definedefine lines of safety accountabilitylines of safety accountability throughout thethroughout the [airline, maintenance, ATS provider, certified aerodrome[airline, maintenance, ATS provider, certified aerodrome operator]operator] organization, includingorganization, including direct accountabilitydirect accountability for safety on the part of senior management.for safety on the part of senior management. Note. – Guidance on safety management systems isNote. – Guidance on safety management systems is contained in the ICAO Safety Management Manualcontained in the ICAO Safety Management Manual (Doc 9859).(Doc 9859). (Accountability – Obligation or willingness to account for(Accountability – Obligation or willingness to account for one’s actions)one’s actions)
  • 15. 15 Safety programme – SMS relationships State safety programme Organization’s safety management system (SMS) Organization’s production processes Objective: Public safety Objective: Manage and control safety risk Acceptance Oversight Objective: Achieve commercial goals and customer satisfactionRisk management Safety assurance Protection Production Oversight
  • 16. 16 The essential is invisible to the eyes Number of occurrences 1 – 5 AccidentsAccidents 30 – 100 Serious incidentsSerious incidents 100 – 1000 IncidentsIncidents 1000 – 4000 Latent conditionsLatent conditions
  • 17. 17 Strategies – Levels of intervention and tools Baseline performanceBaseline performance “Practical drift” Operational performance Operational performance organization Predictive Proactive Reactive Highly efficient Very efficient Efficient Safety management levelsSafety management levels Reactive Desirable managementDesirable management levellevel Insufficient ASRASR SurveysSurveys AuditsAudits ASRASR MORMOR AccidentAccident and incidentand incident reportsreports HHiigghh MMiiddddllee LLooww HazardsHazards FDAFDA DirectDirect observationobservation systemssystems
  • 18. 18 Risk mitigation at a glance  Does the mitigation address the hazard?  Does it address the risk(s)?  Is it appropriate?  Is it effective? Assessment of the defences within the safety system R RR R Accepting the mitigation of the risk H H H H Hazard identification and risk management Control and mitigation of the risk (s)  Is additional or mitigation warranted? different EACH HAZARD Regulations Training Technology  Do the mitigation strategies generate additional risk(s) EACH RISK Feedback (Safety assurance)
  • 19. 19 Safety culture  A construct  An outcome, not a process  The introduction of safety management concepts lays the foundation upon which to build a safety culture  Safety culture cannot be “mandated” orSafety culture cannot be “mandated” or “designed”, it evolves.“designed”, it evolves.  It is generated “top-down”It is generated “top-down”
  • 20. 20 Positive culture Positive culture Flexible culture People can adapt organizational processes when facing high temporary operations or certain kinds of danger, shifting from the conventional hierarchical mode to a flatter mode. Learning culture People have the willingness and the competence to draw conclusions from safety information systems and the will to implement major reforms. Informed culture People are knowledgeable about the human, technical, organizational and environmental factors that determine the safety of the system as a whole. Reporting culture People are prepared to report their errors and experiences Just culture People are encouraged (even rewarded) for providing essential safety-related information. However, there is a clear line that differentiates between acceptable and unacceptable behaviour. Source: David Marx
  • 21. 21 Summary The global ATM system continues to grow rapidly The growth will continue (environment?) ICAO works toward a safe and efficient growth Global ATM operational concept Global Air Navigation plan New approach to safety Proactive, predictive Performance based SAFETY MANAGEMENT SYSTEMS