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Optimize Your Admissions Pages with Cubicstone's Cloud Software
1.
ADMISSIONS twitter: @cstone_portal
www.cubicstone.com © CSCampus Inc. All rights reserved.
2.
Who we are:
Cubicstone What we do: Cloud software and services Why it matters: Advanced technology at your reach Who we do it for: Private and public schools twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
3.
twitter: @cstone_portal www.cubicstone.com
© CSCampus Inc. All rights reserved. Admissions Page Basics Admissions Page Design Admissions Page Management
4.
Admissions Page Basics
1. How to use the right type of experience Good for: understanding the most common types of admissions page experiences, and considerations for the best user experience and results. twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
5.
TYPES OF ADMISSIONS
PAGE EXPERIENCES Type Characteristics Considerations When to Use Example of Traffic Landing Page twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved. The simplest type. It is usually one page. It includes a submit button at the end. Because they are single pages, reporting is limited to pass/fail. Little can be learned about families. Use when you are certain of family self-sufficiency, and that they are highly motivated to finish. Recurring pages. Email based surveys. Email campaigns to gather additional data. Option Path Initial page contains 2-5 choices to select from (typically choices based on grade, interests, campus, etc.). Further segmentation is possible. Well suited for large schools, with multiple campuses. Also, to display varied admissions requirements based on grade. Use an option path when the family admissions need is vague or not fully determined. First time admissions, electronic or print advertising, social campaigns. Wizard Similar to an option path, but gives the impression of an app rather than a page. Families make a series of selections to “configure” the admissions page, or drill down to a specific version. When families are likely to appreciate the utility of building their own form or answering specific questions to receive a tailored form. First time admissions, electronic or print targeted admissions advertising, social campaigns. Assessment Based Feedback-driven interactive experience that provide feedback, like estimated tuition fees, etc. Families answer questions in order to receive customized responses and gather admissions data. Use assessment based pages to gain loyalty and create high-impact first time experiences. Recurring and first time admissions, targeted admissions and social media.
6.
Admissions Page Basics
2. How to determine your admissions page benchmarks Good for: Admissions newbies who aren’t yet tracking the basic metrics twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
7.
Unique and Returning
Visitors There are two reasons to measure your visitors twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
8.
Form Completion Rate
Every admissions workflow has a primary objective twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
9.
twitter: @cstone_portal www.cubicstone.com
© CSCampus Inc. All rights reserved. Traffic Sources Where your visitors come from
10.
twitter: @cstone_portal www.cubicstone.com
Support Channel Usage The number of visitors that require help © CSCampus Inc. All rights reserved.
11.
Admissions Page Design
3. How to assess the quality of your admissions pages Good for: evaluating what improvements can be made to a page to decrease incomplete forms and increase on target conversion rates. twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
12.
twitter: @cstone_portal www.cubicstone.com
© CSCampus Inc. All rights reserved. Is there a visual match? Do you use directional cues? Is the page focused and simple? Is the important stuff above the fold? Is the call to action positive? Is the text scannable? Is the experience device specific? Is the page trustworthy? Is the value clear? Is the barrier to conversion low? Does the page make the user feel good?
13.
twitter: @cstone_portal www.cubicstone.com
© CSCampus Inc. All rights reserved. Admissions Page Design Assessment Not so good So-so Great! Is there a visual match? Do you use directional cues? Is the page focused and simple? Is the important stuff above the fold? Is the call to action positive? Is the text scannable? Is the experience device specific? Is the page trustworthy? Is the value clear? Is the barrier to conversion low? Does the page make the user feel good?
14.
Admissions Page Design
4. How to use conversion paths to improve results Good for: Understanding audience segments, motivation & need and providing a more relevant experience. twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
15.
twitter: @cstone_portal www.cubicstone.com
© CSCampus Inc. All rights reserved.
16.
Admissions Page Management
5. How to evaluate your admissions page maturity Good for: identifying your schools admissions page strengths and areas of improvement. twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
17.
Assessment 1 2
3 Admissions or outsourced Admissions manages How are turnaround times for new pages and edits to existing pages? Unsatisfactory Satisfactory At or exceeds expectations Where are admissions pages managed? Completely ad-hoc, twitter: @cstone_portal www.cubicstone.com How are pages created, launched and managed IT Manages Combination of IT and © CSCampus Inc. All rights reserved. varies In several systems (CMS, local, etc.) In a single environment that meets most or all of our needs What’s the overall process like to make a new page? Unsatisfactory Satisfactory At or exceeds expectations How varied are your admissions workflows? Single layout Several layouts, many page options Full creative flexibility for single and multi-page forms How many admissions flows do you use? Only first time admissions First time and yearly returning families Self-service demographic pages, first time and returning How personalized are your pages? Not at all Somewhat Very Do your pages use responsive design or mobile-specific versions? No Somewhat Yes How satisfied are you with your admissions conversion rate? Unsatisfactory Satisfactory At or exceeds expectations How satisfied are you with the available data on your admissions pages? Unsatisfactory Satisfactory At or exceeds expectations How frequently do you access your admissions page data/reporting? Rarely Monthly Weekly or Daily Total Score:
18.
Admissions Page Management
6. How to go beyond admissions pages Good for: making amazing, highly targeted user experiences that lift positive experiences and conversions. twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
19.
twitter: @cstone_portal www.cubicstone.com
© CSCampus Inc. All rights reserved. Personalization Targeted and personalized content
20.
twitter: @cstone_portal www.cubicstone.com
Behavioral Personalization Appeal to interests © CSCampus Inc. All rights reserved.
21.
twitter: @cstone_portal www.cubicstone.com
© CSCampus Inc. All rights reserved. Online support channels Ensure positive experiences
22.
twitter: @cstone_portal www.cubicstone.com
Segmentation Allow visitors to segment themselves © CSCampus Inc. All rights reserved.
23.
twitter: @cstone_portal www.cubicstone.com
© CSCampus Inc. All rights reserved. Interactive Content Bring your admissions page alive
24.
The smartest way
to keep your community engaged and your Web Apps Secure Services Community Portal and School Site Wide range of Apps to meet your school’s needs Advanced encryption and security Managed and advanced services for your Apps technology working efficiently twitter: @cstone_portal www.cubicstone.com © CSCampus Inc. All rights reserved.
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