1. CARL M. SCHLAFLY
8408 Willow Loch Dr.  Spring, TX 77379
(281) 460-6054  carlschlafly1@gmail.com
Profile
Great people skills  Quick learner  Proficient in Microsoft Word,
Excel and PowerPoint  Specially trained in marketing dynamics 
Experienced in customer service and office administration
Experience
Law Office of Michael G. Schlafly 2010-Present
Administrative Assistant/Office Manager Houston, Texas
 Provide as-needed administrative and clerical support for tax and
bankruptcy law practice
 Answer office telephones; greet and direct clients; handle incoming
and outgoing faxes and documents; complete office errands; keep
office area clean and organized; perform data entry; digitize and
archive legacy files
 Destroy obsolete documents in keeping with firm’s retention policy;
submit and receive IRS documents; file forms at tax assessor’s office
Life Time Fitness 1/2014-5/2014
Member Services Team Member Houston, Texas
 Provided high quality, multi-faceted customer service for busy 2,000-
member fitness facility
 Greeted members and answered telephones; scanned membership
cards for admission; appropriately responded to alert messages on
accounts; processed member paperwork, including address changes,
cancellations, new memberships, electronic funds transfers, and
account payments; checked out and maintained inventory of sports
equipment and locker room keys
 Answered customers’ questions about the company, products and
services; provided new-member and guest tours; maintained
cleanliness in designated areas; completed end-of-shift checklists
 Entered sales transactions for programs, products and services;

2. handled billing disputes
Lockwood International Inc. 3/2010-10/2011
Warehouse Staff (Receiving) Houston, Texas
 Received valve shipments for world class supplier of industrial valves
and automation for the oil and gas industry
 Maintained warehouse cleanliness to ensure accessibility and safety
Blue Water Seafood Restaurant 1/2009-12/2009
Busboy/Food Runner Houston, Texas
 Assisted wait staff at popular Cajun and seafood restaurant
 Cleared and reset tables; carried dishes and tableware to and from
kitchen; replenished supplies; delivered food to tables; kept the
restaurant clean and well organized
Education & Activities
Lone Star College 35 credit hours completed
Associate of Arts Degree in Business Houston, Texas
Klein Oak High School 12/2011
National Blue Ribbon School Houston, Texas
 1 year Business Information Management
 2 years Marketing Dynamics
 2 years Business Co-Op
Boy Scouts of America
 Achieved Star Rank