This document is a resume for Sophonie Simeon. It outlines her skills and abilities including strong customer service skills, the ability to handle difficult tasks, and being multilingual. Her areas of excellence include exceeding customer expectations, problem solving, working well under pressure, and increasing cash flow. Her experience includes assisting with medical records and administrative tasks at Eastcoast Medical Associates from 2004-2005 and customer service, stocking, and management duties as a Cellular Communication Consultant from 2005 to present. She has certifications in phlebotomy and EKG from Florida Medical Training Institute and an Associate in Biology from Palm Beach State College.

1. SOPHONIE SIMEON
• | Sophiesim111@gmail.com | (954)695-3549
SKILLS &
ABILITIES
 Strong customer service skills including the ability to handle difficult tasks.
Ten years in performing administrative duties and achieving customers’
satisfaction. I have excellent track records with providing the best quality of
service, communication abilities, and maintaining a positive work
environment.
 Multi Lingual-
 Fluent in: Creole, and Spanish
 Conversant in: French, and Portuguese
AREA OF
EXCELLENCE
1. Motivated and consistently exceeding customer’s expectation.
2. Known for being a competent professional in problem solving.
3. Maintain responsibilities in a fast-paced environment.
4. Increase cash flow.
5. Work extremely well under pressure.
EXPERIENCE EASTCOAST MEDICAL ASSOCIATES ▪ BOCA RATON, FL
2004-2005
1. Assisting Staff Members and Patients with data collection and
process of medical records.
2. Preparing new patients’ chart to ensure fast work flow.
3. Administrative responsibilities including coordinating patient’s
appointments.
CELLULAR COMMUNICATION CONSULTANT▪ DEERFIELD BEACH, FL
2005-PRESENT
1 Greeting customers in a very professional manner.
2 Responsible for customer service, stocking merchandise, and
cashiering duties.
3 Implement approved sales programs to increase local market share.
4 Develop and execute approved sales and business development
plans.
5 Perform management duties, such as open and close procedures.

2. EDUCATION FLORIDA MEDICAL TRAINING INSTITUTE, CORAL SPRINGS, FL
CERTIFIED: PHLEBOTOMY & EKG
PALM BEACH STATE COLLEGE, BOCA RATON, FL
ASSOCIATE IN BIOLOGY
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