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Governance for Social Impact
Program Kick-off
October 7, 2013
Agenda
6:00 WELCOME
Nora Silver, Director and Adjunct Professor, Center for Nonprofit and Public Leadership
Richard Lyons, Dean, Berkeley-Haas School of Business

6:15 BERKELEY BOARD FELLOWS PROGRAM
Paul Jansen, Adjunct Professor, Haas School of Business; Director Emeritus, McKinsey & Company; Board
Chair, CARE

6:30 VOICES OF EXPERIENCE
Outstanding Board Mentor 2012
Ken Shachmut, Board member, Clinic by the Bay; EVP & CFO - Safeway Health Inc., SVP - Safeway Inc.
Board Fellows
Tamara Patterson, MBA 2015, Board Fellows, 2011-12 and Board member 2013,
Friends of the Urban Forest
Ashley Bliss-Herrera, MPP 2014
Community Alliance for Learning, Board Fellow 2012-13

6:40 BOARD MENTOR AND BOARDS FELLOWS DISCUSSIONS
Berkeley Board Fellows Growth
High Program Quality

Board Mentors:
How satisfied were you with your Board Fellows?

Berkeley Board Fellows program survey results 2013

Board Fellows:
Please rate your overall experience with the
Board Fellows Program
A Sample of 2013 Board Fellow Organizations
Purpose
Students

•
•
•
•

Work at the highest level of an organization with dynamic
and experienced board members
Understand governance and develop practical governance
skills
Understand the intersection of the business and nonprofit
sector
Make an impact on your local community

Nonprofits

•
•
•
•

Access new skills and a fresh perspective
Receive a valuable work product
Develop skills in recruiting and working with young,
professional board members
Mentor future social sector leaders
Nonprofit Governance Basics
• Watch introduction to nonprofit boards video
– http://bit.ly/board-basics-vid

• Access online resources
– http://nonprofit.haas.berkeley.edu/documents/McKinsey_Dyna
mic_Board_Report_w_Assessment_Grid.pdf
– http://nonprofit.haas.berkeley.edu/boardfellows/boardfellows
-resources.html
Fellow Commitment

8-10 Hours per Month

Board Service
• Fellow actively participates as a non-voting board
member
Board Committee Participation
• Fellow serves on a board committee or task force,
usually based on the content of the project
Board-Level Project
• Fellow completes a project on a critical board
need (working in pairs when matched)
Sample of Past Projects
MARKETING
• Brand audit
• Market research
• Analysis of the organization’s
value to clients

OTHER
• Program evaluation
• Implementation plan for
alumni affiliation
• New online fundraising tool
• Progress reporting tools to
inform the board on a major
organizational overhaul

FINANCE
• Financial analysis of
underperforming programs
• Financial sustainability model to
determine fundraising needs
• Financial reporting development

STRATEGY
• Strategic plan for leveraging social
networking technology
• Feasibility study of a new service
• Development plan for recruiting next
generation board members
Mentor Commitment
INTRODUCE

COACH
Guide and coach the
fellow

Provide a formal
introduction to the
organization, the board,
and its work

INTEGRATE

ENCOURAGE

Include the fellow in all
board meetings and
connect with key
board/staff/stakeholders

Encourage the fellow to
actively contribute
his/her perspective
Program Year (October – May)

Kick-off Session
(October)

Coaching
sessions
(November)

Deliverable:
Update
(December)

Fellows
Workshops
(February)

Final
deliverable
(Mid-May)

Regular attendance at board and committee meetings

Oct 7
Kickoff

Nov 1
Project
scope
due

Dec 5
Fellow
Workshop
6-8pm

Feb 6
Board
Workshop
3-5pm

May 1
Finale
Dates Affecting Students’ Availability

Fall Final Exams……….….....……. Dec 14th-18th
Winter Break (travel)…………Dec 19th-Jan 20st
MBA Classes Resume.…..………..……..Jan 21nd
Exam Week..………………..………..Mar 10th-14th
Spring Break…………...….…………Mar 24th-28th
Spring Final Exams….……..……..May 12th-16th
Voices of Experience: Board Mentor

Ken Shachmut, Best Mentor 2012
Board member, Clinic by the Bay
EVP & CFO - Safeway Health Inc.,
SVP - Safeway Inc.
Berkeley Board Fellows Kick-Off Meeting

Reflections on Mentoring
Clinic by the Bay – San Francisco
Ken Shachmut
Board Member & Treasurer
October 7, 2013
Agenda
• Clinic by the Bay

• Our project – Last year and this year
• Best practices – Learnings from our experience

• Challenges
• Advice for new Mentors
Clinic by the Bay
• San Francisco’s Volunteers in Medicine free
healthcare clinic
• Serves the working uninsured who are not eligible
for government healthcare services

• Volunteer providers
• Program facts
–
–
–
–

Medical and dental services
1,400 patients, 6,000 visits in 3 years
Operating budget $1.2 million – 46% in-kind, 54% cash
Funded through private donations
Project: Board Information Dashboard
Last Year

This Year

• Board information needs

• Final design

• Existing approaches – VIM
and elsewhere

• Board sign-off

• Metrics, data sources &
calculations

• Implementation
requirements

–
–
–

Financial
Volunteer
Clinical outcomes

• Dashboard structure
• Board consensus

• Volunteer training
• Implementation
Mentor Best Practices for a Three-Way Win
Organization
• Choose a real
project

Haas BBF
• Prepare well,
value BBF time

• Work closely with • Set clear
ED / Comm Chairs
expectations
• Treat BBF as full
Board Member

Mentor
• Same as for Haas
BBF (at left)

+

• Structure the work • Be available when
needed
• Apply 80/20 rule
• Consider BBF on
• Expect to be
• Meet regularly
Board committees
challenged
with BBF
• Listen to BBF
• Give your energy
• Prep BBF for
ideas on all
and your all
Board presos
subjects
• Have fun!
• Provide useful
feedback
Challenges: Mostly Logistics if MBP Applied
• Manage expectations on timing – your Board, your
ED and your BBF
• Remember that your BBF’s primary responsibility is
to his/her studies

• Schedule meetings and calls in advance; you have
to balance your schedule, classes & job interviews
Advice for New Mentors
• Value your BBF – He/she is very bright and will add
real value to your organization
• Keep the project on track: As Mentor, you are
responsible to your Board for project results

• Share your passion for your organization, its
mission, and its work
• Expect to guide your BBF . . . and to learn from
him/her
Upcoming CBTB Events
Medical & Dental Provider
Luncheon

3rd Birthday Celebration

• Providers interested in
volunteer opportunities

• Meet the Board, MD,
patients and help us
celebrate

• CREDO Restaurant
360 Pine Street, SF
Wednesday, October16
12:00 pm – 2:00 pm

• Scoma’s Restaurant
Fisherman’s Wharf, SF
Monday, November 4

• Contact me for information

• Contact me for information
Contact Information
• Clinic by the Bay
4877 Mission Street, San Francisco

• Eliza Gibson, Executive Director
eliza@ clinicbythebay.org

• Ken Shachmut, Board Member & Treasurer
EVP & CFO, Safeway Health Inc.
SVP, Safeway Inc.
ken.shachmut@safewayhealth.com
Voices of Experience: Board Fellows
Tamara Patterson, MBA 2015
Board Fellow 2011
Board member 2013
Friends of the Urban Forest

Ashley Bliss-Herrera, MPP 2014
Board Fellow 2012
Community Alliance for Learning
How Board Fellows Add Value
• Skills and expertise (own and accessed)
• Preparation

• Teamwork
• Ask and speak up
• Fresh set of eyes

• New contacts
Resources
• CNPL Faculty and Staff
• Coaches
• Nonprofit Boards Class – Spring, 2 Sundays (Fellows)
• Student and Mentor Program Guides (pdf)
• Fellows have access to:
• Other Online resources
• Guidestar.org
• www.boardcafe.org
• Boardsource
• www.bridgespan.org
• Foundation Center
• www.compasspoint.org/
• Chronicle of Philanthropy
boardbasics
All information available at
http://bit.ly/boardfellows
Coaches
Coach

Industry

Allison Sparks

Social Justice, Economic Development

Bob Miller

Children & Youth, Education

Colin Boyle

Human Services

Delphine Sherman

Education

Irvenia Waters

Healthcare

Jamie Allison-Hope

Children & Youth

Lynne LaMarca Heinrich

Arts & Culture

Jay Espovich

Human Services

Paul Jansen

Int’l Development, Environment

Nora Silver

Environment

 Provide guidance and resources
 Assignments based on board experience and industry knowledge
Mentor-Fellow Discussion
• Fellows and Mentors are at the same table
• Find others from your nonprofit
• Take the rest of the time to discuss the
upcoming fellowship (next slide)
• Coaches are seated with their group and will
introduce themselves
Mentor-Fellow Discussion
• Personal introductions
• Integrating fellow into the board
– What kind of board is it? Members? Style?
– Getting engaged- introduction, committee
– Meeting dates
• Project Scope (due November 1st)
– Problem to be solved
– What information/analysis is needed
– Deliverables
– Timing
– Process for working with mentor/organization
Stay Connected & Tap Into Resources
Email: socialimpact@haas.berkeley.edu
Facebook: http://facebook.com/ImpactMBA
Board Fellows website: http://bit.ly/boardfellows

The Business of Making a
Difference Starts Here
http://nonprofit.haas.berkeley.edu

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Board fellows kickoff presentation 2013

  • 1. Governance for Social Impact Program Kick-off October 7, 2013
  • 2. Agenda 6:00 WELCOME Nora Silver, Director and Adjunct Professor, Center for Nonprofit and Public Leadership Richard Lyons, Dean, Berkeley-Haas School of Business 6:15 BERKELEY BOARD FELLOWS PROGRAM Paul Jansen, Adjunct Professor, Haas School of Business; Director Emeritus, McKinsey & Company; Board Chair, CARE 6:30 VOICES OF EXPERIENCE Outstanding Board Mentor 2012 Ken Shachmut, Board member, Clinic by the Bay; EVP & CFO - Safeway Health Inc., SVP - Safeway Inc. Board Fellows Tamara Patterson, MBA 2015, Board Fellows, 2011-12 and Board member 2013, Friends of the Urban Forest Ashley Bliss-Herrera, MPP 2014 Community Alliance for Learning, Board Fellow 2012-13 6:40 BOARD MENTOR AND BOARDS FELLOWS DISCUSSIONS
  • 4. High Program Quality Board Mentors: How satisfied were you with your Board Fellows? Berkeley Board Fellows program survey results 2013 Board Fellows: Please rate your overall experience with the Board Fellows Program
  • 5. A Sample of 2013 Board Fellow Organizations
  • 6. Purpose Students • • • • Work at the highest level of an organization with dynamic and experienced board members Understand governance and develop practical governance skills Understand the intersection of the business and nonprofit sector Make an impact on your local community Nonprofits • • • • Access new skills and a fresh perspective Receive a valuable work product Develop skills in recruiting and working with young, professional board members Mentor future social sector leaders
  • 7. Nonprofit Governance Basics • Watch introduction to nonprofit boards video – http://bit.ly/board-basics-vid • Access online resources – http://nonprofit.haas.berkeley.edu/documents/McKinsey_Dyna mic_Board_Report_w_Assessment_Grid.pdf – http://nonprofit.haas.berkeley.edu/boardfellows/boardfellows -resources.html
  • 8. Fellow Commitment 8-10 Hours per Month Board Service • Fellow actively participates as a non-voting board member Board Committee Participation • Fellow serves on a board committee or task force, usually based on the content of the project Board-Level Project • Fellow completes a project on a critical board need (working in pairs when matched)
  • 9. Sample of Past Projects MARKETING • Brand audit • Market research • Analysis of the organization’s value to clients OTHER • Program evaluation • Implementation plan for alumni affiliation • New online fundraising tool • Progress reporting tools to inform the board on a major organizational overhaul FINANCE • Financial analysis of underperforming programs • Financial sustainability model to determine fundraising needs • Financial reporting development STRATEGY • Strategic plan for leveraging social networking technology • Feasibility study of a new service • Development plan for recruiting next generation board members
  • 10. Mentor Commitment INTRODUCE COACH Guide and coach the fellow Provide a formal introduction to the organization, the board, and its work INTEGRATE ENCOURAGE Include the fellow in all board meetings and connect with key board/staff/stakeholders Encourage the fellow to actively contribute his/her perspective
  • 11. Program Year (October – May) Kick-off Session (October) Coaching sessions (November) Deliverable: Update (December) Fellows Workshops (February) Final deliverable (Mid-May) Regular attendance at board and committee meetings Oct 7 Kickoff Nov 1 Project scope due Dec 5 Fellow Workshop 6-8pm Feb 6 Board Workshop 3-5pm May 1 Finale
  • 12. Dates Affecting Students’ Availability Fall Final Exams……….….....……. Dec 14th-18th Winter Break (travel)…………Dec 19th-Jan 20st MBA Classes Resume.…..………..……..Jan 21nd Exam Week..………………..………..Mar 10th-14th Spring Break…………...….…………Mar 24th-28th Spring Final Exams….……..……..May 12th-16th
  • 13. Voices of Experience: Board Mentor Ken Shachmut, Best Mentor 2012 Board member, Clinic by the Bay EVP & CFO - Safeway Health Inc., SVP - Safeway Inc.
  • 14. Berkeley Board Fellows Kick-Off Meeting Reflections on Mentoring Clinic by the Bay – San Francisco Ken Shachmut Board Member & Treasurer October 7, 2013
  • 15. Agenda • Clinic by the Bay • Our project – Last year and this year • Best practices – Learnings from our experience • Challenges • Advice for new Mentors
  • 16. Clinic by the Bay • San Francisco’s Volunteers in Medicine free healthcare clinic • Serves the working uninsured who are not eligible for government healthcare services • Volunteer providers • Program facts – – – – Medical and dental services 1,400 patients, 6,000 visits in 3 years Operating budget $1.2 million – 46% in-kind, 54% cash Funded through private donations
  • 17. Project: Board Information Dashboard Last Year This Year • Board information needs • Final design • Existing approaches – VIM and elsewhere • Board sign-off • Metrics, data sources & calculations • Implementation requirements – – – Financial Volunteer Clinical outcomes • Dashboard structure • Board consensus • Volunteer training • Implementation
  • 18. Mentor Best Practices for a Three-Way Win Organization • Choose a real project Haas BBF • Prepare well, value BBF time • Work closely with • Set clear ED / Comm Chairs expectations • Treat BBF as full Board Member Mentor • Same as for Haas BBF (at left) + • Structure the work • Be available when needed • Apply 80/20 rule • Consider BBF on • Expect to be • Meet regularly Board committees challenged with BBF • Listen to BBF • Give your energy • Prep BBF for ideas on all and your all Board presos subjects • Have fun! • Provide useful feedback
  • 19. Challenges: Mostly Logistics if MBP Applied • Manage expectations on timing – your Board, your ED and your BBF • Remember that your BBF’s primary responsibility is to his/her studies • Schedule meetings and calls in advance; you have to balance your schedule, classes & job interviews
  • 20. Advice for New Mentors • Value your BBF – He/she is very bright and will add real value to your organization • Keep the project on track: As Mentor, you are responsible to your Board for project results • Share your passion for your organization, its mission, and its work • Expect to guide your BBF . . . and to learn from him/her
  • 21. Upcoming CBTB Events Medical & Dental Provider Luncheon 3rd Birthday Celebration • Providers interested in volunteer opportunities • Meet the Board, MD, patients and help us celebrate • CREDO Restaurant 360 Pine Street, SF Wednesday, October16 12:00 pm – 2:00 pm • Scoma’s Restaurant Fisherman’s Wharf, SF Monday, November 4 • Contact me for information • Contact me for information
  • 22. Contact Information • Clinic by the Bay 4877 Mission Street, San Francisco • Eliza Gibson, Executive Director eliza@ clinicbythebay.org • Ken Shachmut, Board Member & Treasurer EVP & CFO, Safeway Health Inc. SVP, Safeway Inc. ken.shachmut@safewayhealth.com
  • 23. Voices of Experience: Board Fellows Tamara Patterson, MBA 2015 Board Fellow 2011 Board member 2013 Friends of the Urban Forest Ashley Bliss-Herrera, MPP 2014 Board Fellow 2012 Community Alliance for Learning
  • 24. How Board Fellows Add Value • Skills and expertise (own and accessed) • Preparation • Teamwork • Ask and speak up • Fresh set of eyes • New contacts
  • 25. Resources • CNPL Faculty and Staff • Coaches • Nonprofit Boards Class – Spring, 2 Sundays (Fellows) • Student and Mentor Program Guides (pdf) • Fellows have access to: • Other Online resources • Guidestar.org • www.boardcafe.org • Boardsource • www.bridgespan.org • Foundation Center • www.compasspoint.org/ • Chronicle of Philanthropy boardbasics All information available at http://bit.ly/boardfellows
  • 26. Coaches Coach Industry Allison Sparks Social Justice, Economic Development Bob Miller Children & Youth, Education Colin Boyle Human Services Delphine Sherman Education Irvenia Waters Healthcare Jamie Allison-Hope Children & Youth Lynne LaMarca Heinrich Arts & Culture Jay Espovich Human Services Paul Jansen Int’l Development, Environment Nora Silver Environment  Provide guidance and resources  Assignments based on board experience and industry knowledge
  • 27. Mentor-Fellow Discussion • Fellows and Mentors are at the same table • Find others from your nonprofit • Take the rest of the time to discuss the upcoming fellowship (next slide) • Coaches are seated with their group and will introduce themselves
  • 28. Mentor-Fellow Discussion • Personal introductions • Integrating fellow into the board – What kind of board is it? Members? Style? – Getting engaged- introduction, committee – Meeting dates • Project Scope (due November 1st) – Problem to be solved – What information/analysis is needed – Deliverables – Timing – Process for working with mentor/organization
  • 29. Stay Connected & Tap Into Resources Email: socialimpact@haas.berkeley.edu Facebook: http://facebook.com/ImpactMBA Board Fellows website: http://bit.ly/boardfellows The Business of Making a Difference Starts Here http://nonprofit.haas.berkeley.edu

Editor's Notes

  1. The Agenda for today.