Presentation given to more than 200 attendees at the Berkeley Board Fellows program kickoff for 2013.
Oct 7, 2013
International House, Berkeley CA
For more information on the Berkeley Board Fellows program, visit http://bit.ly/boardfellows
2. Agenda
6:00 WELCOME
Nora Silver, Director and Adjunct Professor, Center for Nonprofit and Public Leadership
Richard Lyons, Dean, Berkeley-Haas School of Business
6:15 BERKELEY BOARD FELLOWS PROGRAM
Paul Jansen, Adjunct Professor, Haas School of Business; Director Emeritus, McKinsey & Company; Board
Chair, CARE
6:30 VOICES OF EXPERIENCE
Outstanding Board Mentor 2012
Ken Shachmut, Board member, Clinic by the Bay; EVP & CFO - Safeway Health Inc., SVP - Safeway Inc.
Board Fellows
Tamara Patterson, MBA 2015, Board Fellows, 2011-12 and Board member 2013,
Friends of the Urban Forest
Ashley Bliss-Herrera, MPP 2014
Community Alliance for Learning, Board Fellow 2012-13
6:40 BOARD MENTOR AND BOARDS FELLOWS DISCUSSIONS
4. High Program Quality
Board Mentors:
How satisfied were you with your Board Fellows?
Berkeley Board Fellows program survey results 2013
Board Fellows:
Please rate your overall experience with the
Board Fellows Program
6. Purpose
Students
•
•
•
•
Work at the highest level of an organization with dynamic
and experienced board members
Understand governance and develop practical governance
skills
Understand the intersection of the business and nonprofit
sector
Make an impact on your local community
Nonprofits
•
•
•
•
Access new skills and a fresh perspective
Receive a valuable work product
Develop skills in recruiting and working with young,
professional board members
Mentor future social sector leaders
8. Fellow Commitment
8-10 Hours per Month
Board Service
• Fellow actively participates as a non-voting board
member
Board Committee Participation
• Fellow serves on a board committee or task force,
usually based on the content of the project
Board-Level Project
• Fellow completes a project on a critical board
need (working in pairs when matched)
9. Sample of Past Projects
MARKETING
• Brand audit
• Market research
• Analysis of the organization’s
value to clients
OTHER
• Program evaluation
• Implementation plan for
alumni affiliation
• New online fundraising tool
• Progress reporting tools to
inform the board on a major
organizational overhaul
FINANCE
• Financial analysis of
underperforming programs
• Financial sustainability model to
determine fundraising needs
• Financial reporting development
STRATEGY
• Strategic plan for leveraging social
networking technology
• Feasibility study of a new service
• Development plan for recruiting next
generation board members
10. Mentor Commitment
INTRODUCE
COACH
Guide and coach the
fellow
Provide a formal
introduction to the
organization, the board,
and its work
INTEGRATE
ENCOURAGE
Include the fellow in all
board meetings and
connect with key
board/staff/stakeholders
Encourage the fellow to
actively contribute
his/her perspective
11. Program Year (October – May)
Kick-off Session
(October)
Coaching
sessions
(November)
Deliverable:
Update
(December)
Fellows
Workshops
(February)
Final
deliverable
(Mid-May)
Regular attendance at board and committee meetings
Oct 7
Kickoff
Nov 1
Project
scope
due
Dec 5
Fellow
Workshop
6-8pm
Feb 6
Board
Workshop
3-5pm
May 1
Finale
12. Dates Affecting Students’ Availability
Fall Final Exams……….….....……. Dec 14th-18th
Winter Break (travel)…………Dec 19th-Jan 20st
MBA Classes Resume.…..………..……..Jan 21nd
Exam Week..………………..………..Mar 10th-14th
Spring Break…………...….…………Mar 24th-28th
Spring Final Exams….……..……..May 12th-16th
13. Voices of Experience: Board Mentor
Ken Shachmut, Best Mentor 2012
Board member, Clinic by the Bay
EVP & CFO - Safeway Health Inc.,
SVP - Safeway Inc.
14. Berkeley Board Fellows Kick-Off Meeting
Reflections on Mentoring
Clinic by the Bay – San Francisco
Ken Shachmut
Board Member & Treasurer
October 7, 2013
15. Agenda
• Clinic by the Bay
• Our project – Last year and this year
• Best practices – Learnings from our experience
• Challenges
• Advice for new Mentors
16. Clinic by the Bay
• San Francisco’s Volunteers in Medicine free
healthcare clinic
• Serves the working uninsured who are not eligible
for government healthcare services
• Volunteer providers
• Program facts
–
–
–
–
Medical and dental services
1,400 patients, 6,000 visits in 3 years
Operating budget $1.2 million – 46% in-kind, 54% cash
Funded through private donations
17. Project: Board Information Dashboard
Last Year
This Year
• Board information needs
• Final design
• Existing approaches – VIM
and elsewhere
• Board sign-off
• Metrics, data sources &
calculations
• Implementation
requirements
–
–
–
Financial
Volunteer
Clinical outcomes
• Dashboard structure
• Board consensus
• Volunteer training
• Implementation
18. Mentor Best Practices for a Three-Way Win
Organization
• Choose a real
project
Haas BBF
• Prepare well,
value BBF time
• Work closely with • Set clear
ED / Comm Chairs
expectations
• Treat BBF as full
Board Member
Mentor
• Same as for Haas
BBF (at left)
+
• Structure the work • Be available when
needed
• Apply 80/20 rule
• Consider BBF on
• Expect to be
• Meet regularly
Board committees
challenged
with BBF
• Listen to BBF
• Give your energy
• Prep BBF for
ideas on all
and your all
Board presos
subjects
• Have fun!
• Provide useful
feedback
19. Challenges: Mostly Logistics if MBP Applied
• Manage expectations on timing – your Board, your
ED and your BBF
• Remember that your BBF’s primary responsibility is
to his/her studies
• Schedule meetings and calls in advance; you have
to balance your schedule, classes & job interviews
20. Advice for New Mentors
• Value your BBF – He/she is very bright and will add
real value to your organization
• Keep the project on track: As Mentor, you are
responsible to your Board for project results
• Share your passion for your organization, its
mission, and its work
• Expect to guide your BBF . . . and to learn from
him/her
21. Upcoming CBTB Events
Medical & Dental Provider
Luncheon
3rd Birthday Celebration
• Providers interested in
volunteer opportunities
• Meet the Board, MD,
patients and help us
celebrate
• CREDO Restaurant
360 Pine Street, SF
Wednesday, October16
12:00 pm – 2:00 pm
• Scoma’s Restaurant
Fisherman’s Wharf, SF
Monday, November 4
• Contact me for information
• Contact me for information
22. Contact Information
• Clinic by the Bay
4877 Mission Street, San Francisco
• Eliza Gibson, Executive Director
eliza@ clinicbythebay.org
• Ken Shachmut, Board Member & Treasurer
EVP & CFO, Safeway Health Inc.
SVP, Safeway Inc.
ken.shachmut@safewayhealth.com
23. Voices of Experience: Board Fellows
Tamara Patterson, MBA 2015
Board Fellow 2011
Board member 2013
Friends of the Urban Forest
Ashley Bliss-Herrera, MPP 2014
Board Fellow 2012
Community Alliance for Learning
24. How Board Fellows Add Value
• Skills and expertise (own and accessed)
• Preparation
• Teamwork
• Ask and speak up
• Fresh set of eyes
• New contacts
25. Resources
• CNPL Faculty and Staff
• Coaches
• Nonprofit Boards Class – Spring, 2 Sundays (Fellows)
• Student and Mentor Program Guides (pdf)
• Fellows have access to:
• Other Online resources
• Guidestar.org
• www.boardcafe.org
• Boardsource
• www.bridgespan.org
• Foundation Center
• www.compasspoint.org/
• Chronicle of Philanthropy
boardbasics
All information available at
http://bit.ly/boardfellows
26. Coaches
Coach
Industry
Allison Sparks
Social Justice, Economic Development
Bob Miller
Children & Youth, Education
Colin Boyle
Human Services
Delphine Sherman
Education
Irvenia Waters
Healthcare
Jamie Allison-Hope
Children & Youth
Lynne LaMarca Heinrich
Arts & Culture
Jay Espovich
Human Services
Paul Jansen
Int’l Development, Environment
Nora Silver
Environment
Provide guidance and resources
Assignments based on board experience and industry knowledge
27. Mentor-Fellow Discussion
• Fellows and Mentors are at the same table
• Find others from your nonprofit
• Take the rest of the time to discuss the
upcoming fellowship (next slide)
• Coaches are seated with their group and will
introduce themselves
28. Mentor-Fellow Discussion
• Personal introductions
• Integrating fellow into the board
– What kind of board is it? Members? Style?
– Getting engaged- introduction, committee
– Meeting dates
• Project Scope (due November 1st)
– Problem to be solved
– What information/analysis is needed
– Deliverables
– Timing
– Process for working with mentor/organization
29. Stay Connected & Tap Into Resources
Email: socialimpact@haas.berkeley.edu
Facebook: http://facebook.com/ImpactMBA
Board Fellows website: http://bit.ly/boardfellows
The Business of Making a
Difference Starts Here
http://nonprofit.haas.berkeley.edu