Case Study: Bespin Global Builds Hybrid Cloud Management Service With CA Unified Infrastructure Management

1. World®
’16
Case Study: Bespin Global Builds
Hybrid Cloud Management Service With
CA Unified Infrastructure Management
John Hanjoo Lee - CEO, Bespin Global
DO4X123S
DEVOPS – AGILE OPERATIONS

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© 2016 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type
of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation

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Abstract
Cloud computing is a key enabler for digital business and services. Ensuring reliability of cloud-
based services and applications is critical and essential for success. Join us in this session to
learn how Bespin Global has built a hybrid cloud management platform spanning public cloud
services, such as Amazon Web Services and traditional infrastructure, to power newer, digital
business services for its customers. Bespin Global will also highlight how CA Unified
Infrastructure Management is core to its cloud management strategy and how the solution helps
it identify over- and under-utilized resources across cloud and on-premises infrastructures.
John Hanjoo
Lee
Bespin Global
CEO

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Agenda
OUR SERVICES
MANAGED CLOUDS
SUMMARY
WHY WE CHOSE CA UNIFIED INFRASTRUCTURE MANAGEMENT
HOW CA UNIFIED INFRASTRUCTURE MANAGEMENT IS HELPING US
BESPIN SERVICE PLATFORM (BSP) WITH CA UIM
1
2
3
4
5
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About John HanJoo Lee
Hostway co-founder – 1998
Affinity Global CEO – 2006
SparkLabs co-founder – 2012
Hostway Korea CEO – 2012
Bespin Global CEO and co-founder – 2015

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About Bespin Global
§ Our history
– 1998 Hostway USA launch
– 2000 Hostway Korea launch
– 2012 Hostway FlexCloud solution
– 2015 Bespin Global launch
– 2016 Bespin Global China launch
§ Bespin Service Platform (BSP) launch
§ AWS advanced consulting partner
§ AWS MSP and migration competency
§ Microsoft cloud OS network
From Cloud City Name in ‘Star Wars’

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About Bespin Global
Cloud
Our Services
Your Data or
.com (Company)
From Cloud City Name in ‘Star Wars’

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Our Target Market
Support Korean market
Support Chinese market

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Our Customers in Korea and China
Enterprise
Media
Banking & Finance
Education
E-Commerce
Public
Game
StartUpManufacturing

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Our Services
§ 24x7 NOC (Seoul and Beijing)
§ Bespin Service Platform (BSP)
(SaaS based service delivery platform
with following modules)
– Asset Management (CA UIM)
– Tuning (CA APM, WhaTap)
– Monitoring (CA UIM)
– Billing & Metering
– Workflow
– DevOps
– Log Analysis
§ Consulting
§ Architecting/Implementing
§ Setup/Migration
§ DB and Application Tuning
§ Monitoring
§ Management

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Our Services
24x7 NOC (Seoul and Beijing)

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Our Solutions
§ Asset Management (CA UIM)
– Dashboard provides a clear visibility
of current status based on asset
volume
– Status analytics based on client’s
service group
– Personalization features enable
custom asset management to fit
any needs
Bespin Service Platform (BSP)

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Our Solutions
§ Monitoring (CA UIM)
– Summary of overall service
status
– Makes it easy to recognize
problems
– Efficient process
Bespin Service Platform (BSP)

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Our Solutions
§ Billing & Metering
– Chart visibility of last month, this month, estimated
cost by cloud vendor to increase visibility
Bespin Service Platform (BSP)

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Our Solutions
§ IT integrated workflow management
service
– Project & issue status
– Problem and knowledge management
– Integrated IT process service desk
management
– All services operation status and
monitoring
Bespin Service Platform (BSP)

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Our Solutions
§ DevOps
– Planning change and release planning
– Service version management
– Distribution history management
(issue & source)
Bespin Service Platform (BSP)

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Our Solutions
§ Log Analysis
Bespin Service Platform (BSP)
SMART
DEVICES
COLLECTOR
Hardware Software Error Dump
Log
Agent
Log
Agent
DATA WAREHOUSE
Data Warehouse
Data Mart
Data Store
ETL
Processing
with SSIS SEARCH ENGINE
. . . . .
File
Collector
USER
INTERFACE
Azure Search
Azure Blob Indexer
File
Collector
Scale out
BI Analysis
(Excel / Tableau)
ExportStatistics
Reporting
Services
SearchDashboard
Cloud Storage
It integrates various types of logs collected
from smart devices around the world and
processes them into analytical forms to
provide meaningful Insight
(connection rate, failure rate, cause of
failure, etc.)

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Managed Clouds
physical clouds IT infrastructure
in Korea / China

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We do this for Korean and Chinese
enterprise and mid-cap companies
when they have to adopt cloud both in
those countries and globally. We also
do this for multi national companies
who need to enter China and Korea.
Our Mission

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Why We Choose CA Unified Infrastructure Management
§ Single architecture that supports
– On-premises infrastructures
– Private cloud environments
– Public cloud such as AWS and Microsoft Azure
§ Single, integrated view
– Enables us to deliver a common data set for
our clients
– Essential for effective infrastructure and
application management
Unified View into Hybrid Cloud and IT

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Why We Choose CA Unified Infrastructure Management?
§ Unified management of cloud and on premise
workloads
– When customers make the decision to move a
percentage of their IT workloads into the cloud,
they don’t lose a holistic perspective
– With this perspective, they can make the most
informed decisions in terms of where and when
to migrate workloads
Key to Cloud Migrations

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§ Monitoring is science and fundamental basis of everything we do
CA Unified Infrastructure Management (CA UIM)
Helping Us Win Customers and Keep Winning Them Over Every Day
– Objective data the fosters harmonious
relationship between developers and
operators
– Enables rapid response
– Predictive analytics
– Proactive maintenance
– Constant optimization and
improvement

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Samsung Electronics SmartTV Use Case
§ Using CA UIM to monitor AWS, Azure, and Managed Hosting
environment in three different continents
§ Serving over 100 million SmartTVs in 170 countries

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We Are Here to Explore Additional Modules
Explore new modules to meet growth MSP partners

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Summary Benefits With CA UIM
HELPS MIGRATE
WORKLOADS TO
THE CLOUD
HELPS US
WIN
EVERYDAY
UNIFIED VIEW INTO
CUSTOMER
INFRASTRUCTURE
FOSTERS DEVOPS
PROACTIVE ISSUE
RESOLUTION ACROSS
HYBRID CLOUDS
HELPS MIGRATE
WORKLOADS TO THE
CLOUD
HELPS US
WIN
EVERYDAY
POWERS OUR CLOUD
MANAGMEENT
PLATFORM

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