Case Study: Coty Builds Holistic IT Management Platform With CA Spectrum as a Foundational Solution

1. World®
’16
Case Study: Coty Builds Holistic IT
Management Platform With CA Spectrum®
as a Foundational Solution
Dan Ellsweig - Enterprise Management Architect - Coty
DO4X110S
DEVOPS – AGILE OPERATIONS

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© 2016 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type
of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation

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Abstract
Please join Dan Ellsweig from Coty Inc., a global leader in the personal beauty industry, for a
presentation that details how the company built a holistic enterprise monitoring platform. Learn
how Coty replaced a collection of management systems with a new, global platform built on CA
Spectrum® and CA Performance Management. You’ll also discover how Coty integrates CA
Spectrum with other CA solutions—including CA Service Operations Insight, CA Application
Performance Management, CA App Synthetic Monitor and CA Unified Infrastructure
Management—to give management visibility into the impact of services within IT, and to provide
reporting to all levels.
Dan Ellsweig
Coty,
Enterprise
Management Architect

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About Coty

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About Coty
Coty has an iconic
portfolio of more than 77
brands across fragrances,
color cosmetics, hair care,
body care and skin care

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Enterprise Management at Coty
§ Evolution of Coty
§ Evolving infrastructure
§ Coty approach on monitoring

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Coty Production EMS Environment
CA Service Operations
Insight
Redwood
Vendor-
specific SNMP
traps
CA ASM
Multiple CA
tools feeding
Performance
Center
CA Unified
Infrastructure
Management
CA Application
Performance
Management
SAP Solution
Manager
Remedy Force Atrium
CMDB
Dist Servers
Linux, WIN, DB, vCenter,
AS400
SAN
Applications
SAP, Backup
Job Control, UPS/DC
GLBL Net
Infrastructure,
Netflow/Syslog,
Voice/Video,
Exchange/AD, Lync
Customer Experience
Monitors
AWS, MS
365
What We Built

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Proposed CA Service Operations Insight Prod Environment
CA Service
Operations
Insight
connectors – CA
UIM, CA APM,
Generic SNMP
CA Service
Operations
Insight
Store
50G
CA Service
Operations
Insight
manager
SQL Server
MSSql
2008R2
CA Service
Operations
Insight UI
User Portal
Dashboards
On-Demand Reports
Mail-Outs
Analytics
EMC storage
Remedy
ticketing /
CMDB
Multiple CA
tools feeding
Performance
Center
CA UIM,
Oracle MSSQL
CA
APM
SAP Solution
Manager
Redwood
CA Service
Operations
Insight
reporting
server
CA Service
Operations
Insight
connector –
CA Spectrum
CA Service
Operations
Insight
connecters –
Redwood,
RemedyForce

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Global Infrastructure
Fault/Perf: CA Spectrum/CA Performance Management
CA Network Flow
Analysis harvester
Win 2008R2
CA Performance
Management Vertica
database
CA Performance
Management data
aggregator
RHEL 6.x
Performance
Center
RHEL 6.0
CA Performance
Management
data repository
RHEL 6.0
CA Spectrum
OneClick
CA Performance
Management data
collector
RHEL 6.x
CA Spectrum
RHEL 6.x
CA Unified
Communication
Monitor

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Future of Coty

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CI Discovery With CA Spectrum
§ Central to all integrations
§ Flexible, infrastructure friendly discovery process
§ Rules-based grouping with global collections
§ You don’t know what you don’t know – discovery is critical
§ Security – detection of bad credentials
§ CMDB – bringing it all together

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CA Spectrum Global Collections
§ Central to all integrations
§ Global collections are shared between performance
monitoring and service views
§ CA Spectrum allows multiple methods to share GCs
– product integrations, APIs and attributes

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CA Spectrum Discovered CIs into Coty CMDB
§ Custom bi-directional integration between CA Service
Operations Insight and BMC Remedyforce CMDB
§ Additional internal CA Spectrum attribute passing to
CA Service Operations Insight via custom connector
§ Lessening the need to purchase a CMDB discovery
tool such as HP Application Discovery and
Dependency Mapping (HP ADDM)

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Thank you.
Stay connected at communities.ca.com

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