Michael "Bruce" Thompson has over 12 years of experience in account management, sales, and strategic business development. He has held positions such as Key Account Manager, State Account Manager, and Corporate Sales Operations Analyst at companies including Glazer's Distributors and Goody Goody Spirits & Wine. Thompson has a proven track record of exceeding sales goals, building customer relationships, and leading teams to increased productivity and profitability.

1. MICHAEL “BRUCE” THOMPSON
 3706 Millstone Way, Celina, TX. 75009
 713.923.0007  mbrucethompson@gmail.com
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~KEY ACCOUNT MANAGER ~ STATE ACCOUNT MANAGER~ CORPORATE SALES OPERATIONS
QUALIFICATIONS PROFILE
Talented, results-driven, and creative professional, with more than 12 years of progressively broadening experience
in account management, sales, and strategic business development. Possess stellar qualifications in creating
effective strategies and plans to exceed target sales goals, capitalize on growth opportunities, and maintain
profitable business operations. Show competency in directing and leading highly profitable regions and territories;
coupled with recognized ability in improving efficiency and productivity while reducing costs. Demonstrate
expertise in establishing win-win relationships with customers by providing innovative solutions and ensuring
utmost satisfaction. Exemplify ability to multitask in a fast-paced environment, with dedication to first-rate service
under minimal supervision.
SUMMARY OF EXPERIENCE
Account Management and Operations
 Operational management to create proficient productivity in the business and field sales.
 Delivered informative sales presentations and incorporate multiple resources into selling programs
 Closely monitored product levels within retail shelves and discover products through taste testing, product
knowledge, and/or encouragement
 Performed sales forecasting and strategic planning to ensure the sale and profitability of products and services,
while analyzing business developments and monitoring market trends
Customer Service and Relationship Building
 Served as a liaison among distributor sales, supplier, and chain as the critical link to ensuring all goals,
objectives, and expectations are communicated between the three tiers of the distribution network
 Built and cultivated long-term quality relationships with state chain customers by addressing their concerns
and ensuring their utmost satisfaction
 Regularly interacted with clients to provide prompt responses to inquiries concerning products and services, as
well as to generate sales and new business opportunities
EMPLOYMENT HISTORY & ACHIEVEMENTS
GLAZER’S DISTRIBUTORS  DALLAS, TX: SEPTEMBER 2015-CURRENT
Corporate Sales Operation Analyst
 Own the primary functional relationship with BrandMuscle and SevenFifty.com, third party software
vendors, to maintain current and developed new toolsets to support Sales & Marketing.
 Building of data interfaces through SAP Basis jobs to feed into third party FTP sites.
 Master material review/validation through SAP daily.
 Constantly analyze and deliver thematic output around relevant data sets associated to the tools which
connect to Corporate Sale Operations.
 Participation in numerous FUT and UAT to help deliver the oral training module throughout the business.
GOODY GOODY SPIRITS & WINE  DALLAS, TX: AUGUST 2014—2015
North Texas Wholesale Key Account Manager/ Wine Specialist
 Provide a creative and positive atmosphere to achieve sales goals within the wholesale division with attention
to Goody Goody exclusive wine program.
 Build territory relationships between the national vendor, distributor, class B wholesaler, and accounts.

2. MICHAEL “BRUCE” THOMPSON
 3706 Millstone Way, Celina, TX. 75009
 713.923.0007  mbrucethompson@gmail.com
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GLAZER’S DISTRIBUTORS  HOUSTON, TX: 2003- 2014
State Chain Account Manager, Spec’s-Domaines & Estates 2013–2014
 Displayed unsurpassed expertise in selling Domaines & Estates products, a division of Glazer's wholesale
distributors to Spec's Liquors with more than 163 locations throughout Texas.
 Played a vital role in building partnership with state chain buyers by developing innovative sales programs
 Achieved significant growth by creating new products, programs, pricing, and brand support tools
 Rendered vendor/supplier support while establishing productive relationship to achieve significant account growth
 Drove all efforts in managing 63,292 cases in a rolling year amounting to in excess of $10.6M
 Successfully achieved revenue growth +8.7% YTD and +4.9% R12 in 2014.
District Sales Manager–On & Off Premise 2010–2013
 Expanded Glazer’s distribution into the Greater Houston marketplace by effectively mentoring five sales
representatives to develop their knowledge and sales techniques
 Continuously exceeded target sales goals by providing expert advice to sales representatives on new sales
promotions programs
 Fostered supplier/vendor relationships which allowed Glazer’s to capitalize on opportunities.
Sales Representative, On-Premise 2008–2010
 Conceptualized ground-breaking marketing strategies, campaigns, and sales promotions to increase brand
awareness and elevate sales
Sales Representative, Off-Premise/Spec’s 2003–2008
 Earned distinction as the Most Improved Player of the Month in January 2005 by displaying high degree of
personal commitment and dedication to work
 Gained recognition as the Salesperson of the Month in April 2005 through demonstration of exemplary
performance
 Received appointment as the inventory control specialist with the Spec’s D&E Team
 Successfully produced more than $20K a year new growth within the sales territory through the Kingwood
Wine Group
 Applied expertise to seamlessly obtain person quota of 196 out of 208
PRIOR WORK EXPERIENCE
STEAK AND ALE  CONROE, TX
Assistant Manager/Bartender (while attending college) 1998–2002
 Obtained commendation as the “Wine Champion” for the Steak and Ale Unit
 Slashed LBW (liquor, beer, and wine) cost in 2002 from 28% to 23.5% and raised draft beer sales by 56%
EDUCATION
MAJOR IN COMPUTER SCIENCE AND BUSINESS ADMINISTRATION: 1999–2003
 Sam Houston State University, Huntsville, TX
GENERAL STUDIES: 1998
 Eastfield Community College, Mesquite, TX

3. MICHAEL “BRUCE” THOMPSON
 3706 Millstone Way, Celina, TX. 75009
 713.923.0007  mbrucethompson@gmail.com
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PROFESSIONAL TRAINING
Fact-Based Selling with Category Management: Nov 2012
SAP Training: Apr 2012
▫ BI Navigation, Finance Overview, Human Resources Overview, Operations Overview, Sales and Marketing
Overview, SAP Basic Navigation, and Supply Overview
ACTIVITIES
Product Expert of Wine, Glazer’s
Member, Houston Livestock and Rodeo Winery Relations Committee
Coach, i9 Sports, 2 Grade Flag Football -PSA
Volunteer, WATCH D.O.G.S (Dads of Great Students)
TECHNICAL PROFICIENCY
Microsoft Office Suite: Excel (VLOOKUP & Pivot tables), Word, PowerPoint, and Outlook
Adobe Photoshop | Diver | SAP | Quicken