Customer Service Professional with Event Management Experience
1. Career
Profile
Have over three years of customer service experience
Proven team leadership and interpersonal skills
Catering and event management experience
Education
Texas Tech University,Lubbock, TX
Graduation:December 2017
Bachelor of Science in Restaurant, Hotel, & Institutional Management
Minor in Business Management and Accounting
Work Experience
Head Hostess,
Wait Staff,
Catering Staff
Stella’s Restaurant Nov. 2015 to Present
Lubbock, TX
35+ hours a week
Reception;take calls, to-goorders, reservations, messages, deliveries
HolidayReservationfloor mapping/set up
Wait on tables andhave knowledge of the menu and wine list
Manage the Instagramaccount
Wait Staff Holly Hop Ice Cream Shoppe Aug. 2015 to Jan. 2015
Lubbock, TX
Average 25-30 hours per weekwhile inschool
Serving food, beverages andice cream to guests
Maintainandrestockbeverage area andequipment
Manage parties andevents
Stylist Bevello Boutique May 2014 to Sept. 2014
San Antonio, TX
Worked 35+ hours a week as a part-time stylist for clients
Process new shipments
Remerchandise the store andcountedinventory
Assistedonsocial media posts
Activities & Certifications:
SEPA (Student Event Planners Association) Opportunities Coordinator
RHIM Association
Kappa Delta Sorority
CPR/AED Certified
High School Dance Team Captain (2 years)
Amanda Metwally
2416 26th St.
Lubbock, TX 79411
Cell: (210) 331-6570
ammetwal@gmail.com