1. BRENT GORTON bmgorton@yahoo.
com
319.423.59
39
IT MANAGEMENT PROFESSIONAL
OVERVIEW
IT professional with over 20 years experience in project management, computer service and repair,
network support and business management.
PROFESSIONAL EXPERIENCE
McGladrey, LLP Senior Associate in Network Engineering June 2014 - Present
• Built and maintained LAN/WAN/VPN and MPLS networks.
• Implemented GPO-based network security.
• Administered disaster recovery using VMWare replication.
• Mentored Junior Associates and acted as their career advisor.
• Managed customer relations and recruited clients.
• Implemented Cisco and Ecessa solutions.
• Citrix Administration
• Windows server 2003, 2008r2 and 2012 in mixed environments
• Cisco SourceFire NextGen Firewall
• VMware VSphere 5.5
MacHeadQuarters Service Department Manager August 2013 – June
2014
• Coordinated all Apple repairs and service and supervised service personnel,
ensuring work was performed accurately and in a timely manner.
• Provided server and network support to clients.
• Installed integrated client networks supporting Mac and Windows in an active
directory environment.
• Provided firewall and VPN installations for small to midsize customers.
• Guided sales staff and addressed questions about Apple products.
Brent's Computer Services Service Manager and
Co-Owner February 2011 – January 2014
• Conducted Mac and PC service, including hardware and software repairs,
2. networking, data recovery and iPad and iPhone repairs.
• Managed municipal IT projects, setting up wiring, power and equipment,
conducting new server rollouts and replacing old computers.
• Oversaw budget to make sure sales goals were being met and the necessary
equipment was purchased.
RJ Ender Computers Store Manager August 2010 – February
2011
• Performed PC service, including hardware repair and operating system
maintenance.
• Directed customer support to ensure quality was being maintained and deadlines
were met.
• Organized store operations, including hours and employee staffing.
Economy Advertising Company Network Administrator
August 2005 – August 2006
• Facilitated IT projects for all divisions of the company, from factory operations
to senior management.
• Led server builds and deployment, implemented fiber optic networks and
installed wireless networks on the factory floor.
Hawkeye Community College Instructor July 2004 –
August 2005
• Taught Microsoft Certified System Administrator classes to groups of 15-20
students.
Gorton Communications Sole Proprietor
June 2003 – December 2005
• Provided Mac and PC service, including hardware and software repairs,
troubleshooting and support.
• Headed municipal IT projects and controlled city’s public broadcasting
station.
Galesburg Clinic P.C. Director, Management Information Services January 2000 – May
2003
• Overhauled the electronic physician payroll system, making it more
accurate and balanced and less time consuming.
• Analyzed clinic finances by conducting audits and generating revenue
reports.
3. • Maintained and serviced 125 workstations, 5 servers and 12 printers.
SKILLS
Apple Certified Support Professional
Apple Certified Macintosh Technician
Solaris – Unix Administration
A+ Certification
Cisco Routing and Switching
EDUCATION
The University of Iowa Bachelor of Arts in Psychology May 2010
Minor in Counseling, Certificate in Sexuality Studies Iowa City, IA
May 2010