Organization / Workplace

Location

Occupation

Industry

Telecom / Mobile

About

Key responsibilities include:  Dedicated Channel support for our provisioning systems  Validate Truck Roll Requests and identify trends that drive additional cost to the business  Providing advanced troubleshooting and technical consultation to our internal customers  Ensure quality of installation is maintained in field and reduce repeat site visits  Assisting in identifying potential network issues and escalating when required  Prioritization and documentation of trouble tickets