1. Brandon Dunlap
1886 E. Don Carlos Ave. #103 Tempe, AZ 85281
480­258­5611
bloodhoundlord@gmail.com
OBJECTIVE
To Pursue further employment in the Customer Service field..
SKILLS PROFILE
9 years of experience with HTML and CSS v1.0
5 years of experience with Wikipedia coding.
9 years of experience with Adobe Products
● Photoshop 5.0­CS 2
● Illustrator 9­CS
● Dreamweaver
● Flash
11 years of experience with Microsoft Products
● Excel
● Word
● Powerpoint
● Publisher
Experience in training and knowledge development, and reinforcement techniques. Intermediate personal computer
hardware and software replacement.​ ​Excellent written and verbal communication skills
EMPLOYMENT HISTORY
Godaddy.com, LLC Hosting Support Rep. 01­25­10 ­ 05­26­12 Scottsdale, Arizona
● Answering Inbound Technical Support and Sales related questions
Level One ICS Rep., Technisource, October 2009­November 2009 Tempe, Arizona
● Answering Inbound Technical Support related questions.
Level one Home Networking Technician, Volt/2wire April 2009 ­June 2009 Tempe, Arizona
● Answering inbound customer service phone calls related to DSL setup.
Consumer Support Quality Assurance Supervisor, CCbill Customer Support September 2007 ­ January 2009
Tempe, Arizona
● Responsible for maintaining call center moral and stability​. ​Provide a bridge between CSRs and
Supervisor and Management team, that effectively allows CSRs and Supervisors to report
problems.
Client Support Specialist, CCbill Client Support January 2007 ­ September 2007
Tempe, Arizona
● Answering phone calls and emails.
Consumer Support Rep., CCbill Customer Support February 2005­September 2005, Tempe, Arizona
● Answering phone calls and emails.