1. Christopher Williams
website: http://chriswilliams-profile.com
email: chriswilliamspc@gmail.com
Computer Technician / Network Technician
Summary
An advertising network engineer with 15+ years in the IT/multimedia fields and former computer
service/retail business owner in fast paced environment. Diversified skills include project leadership,
management skills, client relationship building in residential and commercial aspects, creative problem
solving, and a proven work ethic to successfully accomplish tasks.
Experience
Comcast Spotlight 2012 to Present
Area Network Engineer for Ad Insertion
Responsibilities include maintaining multiple Windows Server 2003, 2008 and Linux boxes and
associated hardware in the Florida and Georgia DMA’s for local ad-insertion. Duties also include
maintaining, editing, scheduling and verifications of advertising spots, programming, repairing or
modifying technical hardware such as PC’s/Linux appliances, digital multiplexers etc. Travel sometimes
exceeding 120+ miles to rural headends for maintenance, on-call day and night for emergency issues.
• Was moved by Comcast from Colorado to Panama City for Area Network Engineer Position
• Unsupervised 95% of the time, self-starter and can accurately and quickly resolve issues
• Experience in multicast and broadcast networks/subnets as well as traditional IP classes
• Work with hardware and software vendors to resolve issues or offer input on product beta testing
• Access to the Comcast OU Server and experience in Active Directory
• Responsible for advertising run rates of 98% or above in all my zones and markets
• Training of other employees on day to day operations, hardware, and software
• Coordinate with Spotlight’s Master Control Center based in Atlanta to help resolve issues throughout
the markets
• Running wiring including coax and network cable, deploying switches/routers
• Experience in Cisco switch and router configurations
• Team member in deployment of divisional projects and assets
• Routinely work with several video formats for ad insertion compliance, works include creation, editing,
formatting, transcoding
• Team leader in divisional roll out projects such as our Volicon and LSA projects currently
• Travel to multiple locations for software/hardware issues, diagnostics, maintenance and installations
Experience
Chris' Computer Connections, La Junta, CO / Rockyford, CO 2006 to 2012
Owner / Technician
Owner of Computer Connections: Scheduled and managed service calls and appointments. Diagnosed
and repaired various computer hardware, software and networking issues (motherboards, hard drives,
memory, power supplies, chassis fans, cases, water cooling, etc.). Computer OS's ranged from standard
Windows home consumer products to Server 2003, Server 2008, and UNIX billing systems. Maintained
systems for Government entities, Accountants, Attorneys, Doctors, etc.
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2. • Created and grew a small business from self-motivation and determination having a clientele of over
1200 people / businesses in 6 cities.
• Knowledge in Windows based Operating Systems, Advanced networking diagnostics, having a
positive attitude towards challenges and clients.
• Became involved with city economic growth and expansions as well as being involved in several
charity events as well as various public event committees.
• Implementation of security features including compliance with HIPAA standards and regulations
• Deployed backup and disaster recovery measures for commercial and government situations
• Scheduling appointments and time management skills residential and commercial
Experience
Computer Network Solutions, La Junta, CO 2003 to 2006
Entry Tech to Store Manager
Started as an entry level computer/network technician. Repaired customer/business computers and
maintained/repaired customer/business networks. Worked in customer relations and had a positive
optimistic attitude with people. Eventually trained several people within the business and was promoted to
store manager. Responsibilities included staff scheduling, customer service call scheduling, inventory
ordering, invoicing, and building maintenance
• Started as entry level and was distinguished as a leader and was promoted to store manager
• Ability to adapt to situations quickly and implement solutions
• Positive and optimistic attitude
• Maintained Apache email server for local businesses and school district
• Developed several websites as part of store services
Experience
Bresnan Communications, La Junta, CO 2001 to 2003
High Speed Data Technician
Transferred from Canyon City location to La Junta location to help build and implement High Speed Data
network throughout several cities. Was part of the physical layer cabling with fiber optic and coax cable as
well as data layer switching in their head end location. This also included switches, line amplifiers, and
distribution nodes. After implementation I led up the tuning of the network for several cities and was in
charge of a small group of contractors for residential and commercial installations. With previous
experience as a subcontractor for AT&A in Denver, CO I was well aware of guidelines and standards for
contractors to follow.
• Helped implement a WAN for local cable company from scratch, was in charge of several employees
for training and installation
• Previous High Speed Installer certification from AT&T in Cheyenne, WY with a 4.0 GPA, self-
motivation and education to further my knowledge, positive and optimistic attitude
• Layer 1, 2 and 3 knowledge of OSI model for diagnosing issues and routine maintenance
• Also included installation of cable TV and telephony
Experience
AT&T, Denver, CO 1995 to 2001
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3. Sub-Contractor Installer
Was contracting for AT&T for several years throughout much of Denver and surrounding cities, would
also travel to Wyoming on several occasions. Would perform installations of Internet services, telephony
service, coax cable TV service as well as trouble shooting and plant upgrades like hard-line installations.
Was given work orders and was expected to complete based upon AT&T standards. There was no direct
supervisor over me, which relied on me to complete all the orders on time and in a correct manor
• Adaptable in new or unusual situations and completed projects in a timely fashion
• Strong work ethics and a positive attitude helped pursue new challenges
• Did very well and was promoted to new job titles and locations with a minimal staff to oversee
• Developed web sites using various tools including Adobe Dreamweaver/Flash/Illustrator
Education
Currently taking online courses for the Cisco CCNA 200-125 certification to be completed Q1 of 2017
Platt College of Graphic Design, Aurora, CO 1993
Graphic Design
Education in the Graphic Arts including use of Photoshop, Adobe Illustrator, Autodesk Maya, 3D Studio
Max, etc. Was looking to enter the video gaming design industry at graduation, but never followed that
direction.
Rangeview High School, Aurora, CO 1989
H.S. Diploma
Graduated High School
Certifications
• A+ Certification, Comptia. Certificate of graduation for Comptia A+ course. COMP001003875596
• Network +, Comptia. Certificate of graduation of Comptia Network + course.
COMP001004259717
• High Speed Data Technician, AT&T, 1996 to 1996. Was certified in Cheyenne, WY for data
technician. Subjects included basic networking, QAM, IP Protocols, etc.
Software
• Adobe Creative suite including Photoshop, Illustrator, Flash Professional, Dreamweaver, After
Effects, Sound Studio and Premiere
• All Microsoft Windows Platforms including Server 2003 and 2008
• Cisco Networking IOS 11.5 and higher
• Microsoft Office Suites including Word, Power Point, etc.
• Proficient in Adobe Maya 2015 3D modeling software and animation
Skills
• Works well in individual setting or corporate multi-person environment
• Proficient in documentation and inventory control, very detail oriented
• Computer hardware building and troubleshooting / advanced networking
• Management/Administration: Scheduled service calls, maintained local retail/repair shop, created
invoices and billing information
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4. • Leadership/Supervision: Was many businesses sole IT administrator and was responsible for keeping
their business functioning smoothly, helped educate staff and clients how to better maintain their IT
environment
• Staff Training and Development: Had a few employees as needed, trained and educated several
employees on computer hardware, software, and web development
• Can adapt quickly to different situations and environments making me efficient at multitasking
• Extensive history in graphic design including software such as Adobe Photoshop, Dreamweaver,
Flash, Illustrator, After Effects. Used in various applications including Web development
• Proficient in Windows based operating systems, QuickBooks, Microsoft Office products, disaster
recovery software such as Acronis backup, RAID setups
• Extensive background in music theory, musical instruments, musical instrument sales, audio / video
presentations and events
• Worked at over four music stores including Guitar Center, top in sales for many consecutive months
• Helped design and build small local theatre's video / audio setup
Volunteer
Callaway Skate Rink
Help the new owner with various electronic repairs and building maintenance 2015
Friends of St. Andrews Bay, Panama City Beach, FL 2014 to 2015
Help with maintaining the park or other local events.
City of Rocky Ford, Rocky Ford, CO 2010 to 2010
Economic Development
Helped to discuss and plan out a strategic course for business growth in downtown Rocky Ford, CO.
City of La junta, La Junta, CO 20xx to 20xx
Events Commission
Helped organize and implement the first and second musical event called "Music At The Junction". Was
the first of its kind for the city.
Personal Information
I’m a musician of +25 years with focus on acoustic/electric guitar and at one point gave lessons to private
students and to school children I worked with when I worked in public education.
In off hours, I pursue online classes to keep my skills and knowledge relevant and up to date. Currently
working on my Cisco 200-125 CCNA certification to be completed first quarter of next year.
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