1. WILLIAM M. SCHUTT
PROFESSIONAL PROFILE
I have been a computer technician for a while now in title, but have been able to much
more than what the job description indicates. At the City of Durango I assisted with
Network design as we added new sites and moved to having an ARIN ID for our multi-
homed internet infrastructure. At SVVSD I worked closely with network technicians to
help identify issues and possible solutions. I hope to work closer home for family as well
as expand my duties and abilities.
RECENT WORK EXPERIENCE
Tech Analyst – ST VRAIN VALLEYSCHOOLS Longmont, CO December 2011 – June 2016
 Empowered other technicians to provide excellent quality customer service.
 Implements green cost saving measures by creating shut off and update programs.
 Offered just-in-time learning to individuals on an on-call basis.
IS Specialist – CITYOF DURANGO Durango, CO July 2010 – November 2011
 Created a city wide update and machine management solution.
 Developed a strategy to manage storage size and backup integrity for meeting minutes.
 Implemented a virtual environment for key employees to maintain productivity
ADDITIONAL WORK EXPERIENCE
Site Services Lead – ATOS Cheyenne, WY June 2016 – Current
Technician – SCHOOL DISTRICT 9R Durango, CO August 2006 – June 2010
Sales Associate – LIQUOR MAX Loveland, CO Mar 2004 – Aug 2005
Outsourcing agent – MOSIAC SALES SOLUTIONS Loveland, CO July 2003 – July 2006
Machine operator – CELESTICA Ft Collins, CO Oct 2002 – July 2003
EDUCATION AND CERTIFICATIONS
Bachelor of Science: Business Administration May 2006
 COLORADO STATE UNIVERSITY- BUSINESS GPA 3.5
Industry Certifications & Awards
 ACEI: IPC A-610 Certified Aug, 2001
 CompTIA: A+ Certified Sept, 2001
 CompTIA: Network+ Certified May, 2010
 HDI: Desktop Tech Nov, 2013
 HDI: Rock Mountain Desktop Tech of the year 2015
 ICS200 FEMA April, 2011
8121 Hallett CT • Ft Collins, CO 80528
(970) 799-4190 • jobs@pwdi.net

2. RECENT WORK EXPERIENCE - EXTRA
Front of House Combo – IHOP Loveland, CO August 2013 – November 2013
 Learning multiple FoH roles as a “by the book” example for other coworkers.
 Earned recognition for cleanest dishes of any dishwasher.
 Identified areas of improvement in process for each functional area.
Tech Analyst – ST VRAIN VALLEYSCHOOLS Longmont, CO December 2011 – June 2016
 Serviced machines at a ratio of over 1500 / technician.
 Maintained ~50 application servers across 28 sites.
 Created new methodologies to streamline business critical tasks like imaging.
Site Services Lead – ATOS Cheyenne, WY June 2016 – Current
 Maintained a Data Center for a very large five 9’s facility.
 Responded to customers globally through ticketing and directly.
 Ensured highest level of security protocols followed by vendors and co-workers.
Technician – SCHOOL DISTRICT 9R Durango, CO August 2006 – June 2010
 Empowered site technicians to provide excellent quality customer service.
 Implements green cost saving measures by creating shut off and update programs.
 Offered just-in-time learning to individuals on an on-call basis.
IS Specialist – CITYOF DURANGO Durango, CO July 2010 – November 2011
 Created a city wide update and machine management solution.
 Developed a strategy to manage storage size and backup integrity for meeting minutes.
 Implemented a virtual environment for key employees to maintain productivity
Shift Manager - Taco Bell (TriCon) Fort Collins/Loveland May 1998 – Febuary 2002
 Encouraged team members to decision making within their roles.
 Advanced from crew member, to trainer, to shift manager.
 Insured closout duties were always completed with complete accuracy.
PROFESSIONAL PROFILE - EXTRA
 Effective problem solver, motivated by accomplishing end result utilizing the scientific
process creatively.
 On-demand scripting to fulfill client’s time sensitive goals.
 Dedicated to take all projects to a final state to customers satisfaction.
 Thrive in face-paced, change-driven environments.
 Integrated learner, driven by a desire to find how and why it works, not just if it works.

3. PROFESSIONAL PROFILE
I have been a computer technician for a while now, but have known for some time that it
was time to change. After considering to myself; what would I do if all jobs paid the same,
I came to the conclusion I would work in a restaurant. I am punctual and dedicated to the
tasks I undertake, and believe I will prove to be a trainable asset to your house. My desire
is to learn the ropes for a few months, and then to begin a new career.
PROFESSIONAL PROFILE
I have been a computer technician for a while now in title, but have been able to much
more than what the job description indicates. At the City of Durango I assisted with
Network design as we added new sites and moved to having an ARIN ID for our multi-
homed internet infrastructure. Currently I work closely with network technicians at
SVVSD to help identify issues and possible solutions. I hope to take another step in my
career not only in duties, but in title as well.

4. Other information:
City of Durango: Charlie Powell https://www.linkedin.com/profile/view?trk=contacts-
contacts-list-contact_name-0&id=13794127
Durango 9r: James Torres: https://www.linkedin.com/profile/view?trk=contacts-
contacts-list-contact_name-0&id=122683505
References.