1. Terry D. McDonald
2229 Laneway drive
Oklahoma City, OK 73159
Home: (405)685-4353 Cell: (405) 919-6731 E-mail:Traa2229@cox.net
Objective Seeking a position as an automotive instructor where my years of experience and
dedication can be used to train the next generation of automotive professional.
Education Crooked Oak High School Automotive Vocational Education 1977-1980
Chrysler Learning Academy for continued education 1989-2013
Oklahoma City Community College, Oklahoma City
Will complete an Associate’s degree in Automotive Technology Summer 2015
Professional Motor City OKC, Oklahoma City, OK, August 2014 - present
Experience Service Manager
 Schedule and manage shop work load
 Track shop finances and profits, making charts and graphs using Microsoft
excel and word
 Assist technicians with diagnosis and repairs of customer vehicles
 Plan create and print promotional flyers using Microsoft word
 Teaching, training and following up on repairs with technicians
David Stanley Chrysler Jeep Dodge and SRT, Mid-West City, OK, August 2011-
March 31, 2014
Shop Foremen/Assistance Service Manager
 Delivered friendly and professional customer service
 Trained and Assisted other technician with difficult diagnosis
 Created a late shift and Saturday work schedule
 Customer satisfaction and retention on problematic issues
Fowler 240, Oklahoma City, OK, September 2009-August 2011
Drivability Technician/Group Leader
 Diagnosis and repair engine running conditions on Chrysler build vehicles
 Controlled work flow with in the technician group assigned to me
 Scheduled training, accommodations and transportation for technicians traveling
to school
 Worked with the service manager for a smooth operation and good customer
relations
 Worked with the area career technology centers using the AYES Program to
develop new technicians
Cross Road Chrysler-Jeep, Oklahoma City, OK, June 2000-September 2009
Drivability Technician
 Diagnosis and Repair electrical, fuel, trim and steering and suspension problems
 Promoted as training and developing coordinator for new technicians in 2007
 Assisted Technicians in setting performance goals using Microsoft word and
Excel

2. Terry D. McDonald
2229 Laneway drive
Oklahoma City, OK 73159
Home: (405)685-4353 Cell: (405) 919-6731 E-mail:Traa2229@cox.net
Professional Frontier Motor Company, El-Reno, OK, February 2000- June 2000
Experience Light Line Technician
 Prepared written estimates for customers
 Diagnosed and repaired a variety of automotive problems
Ferguson Dodge, Norman, OK, 1994-2000
Shop Foremen/ Drivability Technician
 Trained Career Technology and CAP students in policy and procedures
 Assisted the service manager with training schedules and enrolling.
 Along with diagnosing engine drivability problems
Honors and ASE Certification since 1986
Awards Voted as bus worker of the year in 1987 at Southwest Baptist Church
Master ASE Certified 1990-2015
Chrysler TOP Technician in 1990
Attained 26 years as a Chrysler Master Technician
Viper Certified in 1994, 1996, 1998, 2003, & 2013
Chrysler Certified in 2004
AYES Mentor of the Year
State of Oklahoma Alternative Fuels Technician Certificate for CNG
OCCC Presidents Honor Society 2014-2015