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Bradley Grigson- CSM License 470285
1602 Woodstream Ln
Allen Texas 75002
214-923-1933 cell
Summary
 Business Analysis  Accounting  Financial Analysis
 Financial Reporting  POS  Process Reengineering
 Database Management  SQL  Toad
 Project Management  Retail  Quality Assurance Testing
 Business Requirements
Documentation
 User Support  ERP Systems
 People Soft  Oracle EBS 11i, R12
 Oracle RPAS, MFP, APIP PM
 JDE World
 Platinum  Siebel  Epicor
 Test Director
 Rally
 Remedy  Telecommunications
 Technical Writing  UPK (User Productivity Kit)  Training( development and
delivery)
 Sales  Defect Management  Managerial skills
 Effective interpersonal
written/verbal communication
skills
 Variance analysis
 CAP EX and OPEX Budget
management
 Resource allocation
scheduling and approval
 Risk Management
 Release Management
 Infrastructure management for
all sales and builder offices for
Dallas region DWH.
 AIM
 Agile
 Waterfall
 SDLC
 ITUP
 PMO
 Retail
.
Skills
Oracle Databases, SQL Databases, Data-stream, WordPerfect, MS Word, MS Excel, MS Access, MS Project, MS Visio,
Lotus Notes, Windows XP, NT Workstation, NT Server 4.0, Exchange Server 5.0, Club PAC, Peachtree Accounting software,
Remedy, Test Director and Problem Tracker. Rally, Requisite Pro, QC ALM and Prism.
Experience
Perficient Inc- Plano, TX-- June 2015-present
IT Project Manager PMO-Oracle/Vertex- Consulting
 Project Manager for clients across USA in oil and gas, medical, manufacturing and industrial space in both Oracle R12 and
Vertex 7.
 Developed project plans, forecast, budgets and delivery plans
 Forecasted project hours and cost on a weekly basis in the FCM tool which are reported to corporate via a SharePoint interface
to Oracle
 Managed project budgets on an ongoing basis
 Managed SA, TA and BC time across multiple projects
 Managed Change Order request initiated by the client
 Release manager for Oracle and HRMS projects.
 Managed cross functional teams located across the US and in Chennai.
 Customer facing Project Manager with on time delivery and customer satisfaction as my goal.
 Scrum Alliance CSM course Nov 2015.
AT&T Telecommunications - Richardson, TX May 2014 – March 2015
Project Manager Agile-PMO-Consulting
 Requires a proven demonstration and understanding as well as successful performance of core project management
methodology, responsibilities, processes and procedures within the core areas of scope, schedule, resource, budget, and
issues/risk management at the project/program levels within the AT&T DETS PMO.
 Ensure timely creation of pre-defined deliverables as per current AT&T Digital Experience PMO methods & procedures, and
as prescribed by process improvement initiatives.
 Help to recognize, solve, and train for internal process gap areas, and work constructively as a partner to refine and mature
existing processes through a culture of continuous improvement.
 Developed project delivery plans using the IRM and DETS release management calendars.
 Ensure timely creation of pre-defined deliverables as per current Digital Experience PMO methods & procedures, and as
prescribed by process improvement initiatives.
 Evaluate financials.
 Develop metrics reporting from inputs such as project management status reports, Rally, WEBSTR, and PRISM.
 Create and maintain scope documentation, product backlog inventory, change logs, and release schedules.
 Work with PODS across business units for development and testing.
 Work with the development teams, Scrum Teams, architects, and service orchestrators to document, track, and
communicate change requests and help to verify the appropriate impacts are communicated to stakeholders .
 Managed a portfolio of projects in various stages of the lifecycle and interfaced with multiple client groups (including,
Business, IT, Quality Assurance, Delivery, etc.).
 Track and communicate issues, risks and mitigation plans
 Attend daily stand up calls for status.
 Coordinate activities with Program Manager and Project Administration
 Attend scoping calls to scope projects.
 Manage projects using the ITUP, Waterfall and Agile methodologies.
 Prepare jeopardies to mitigate milestone deviations.
 Input data into the Prism Project Management Tool to track projects, generate project plans and create the WBS.
 Client facing with Project team and Product owner and testing teams.
 Work with testing teams to meet timelines for unit, SIT and UAT testing.
 Required proficiency with excel, outlook, Visio, project, Rally, excel, power point, SharePoint, ALM Quality Center, Prism and
word.
Michaels Stores - Irving, TX Nov 2012 - Mar 2014
Project Manager -Consulting
 Developed process schemas using Visio for the Ramp up and Analysis as well as Functional and Design phases of
enhancement projects.
 Held work sessions with business owners to gather functional requirements for enhancements.
 Troubleshoot system issues.
 Facilitated all business meetings and communication with stakeholders.
 Developed project plans with analyst to meet the business timelines.
 Reviewed the requirements with analyst to determine if they meet the business needs.
 Project Manager for all Oracle EBS and tax enhancements including R12 discovery using waterfall and agile hybrid.
 Prepared release management plans for all enhancement and support (PIW) track releases.
 Assigned resources to projects based on utilization schedules.
 Involved in designing test templates used in unit, SIT and UAT testing.
 Managed budgets including CAPEX and OPEX.
 Managed two onshore and five offshore resources.
 Managed multiple enhancements at one time,
 Approved all offshore and onshore time submitted against budget.
 Variance analysis anything > 10 percent of budget.
 Customer facing throughout.
 Required proficiency with excel, outlook, Visio, project, excel, power point and word.
Rent-A-Center - Plano, TX Jul 2012 - Oct 2012
Project Manager/Analyst- Consulting
 Developed process schemas using Visio for the concept and planning phases of enhancement projects.
 Developed CBA for enhancement efforts.
 Updated project plans on daily bases for agile environment.
 Project Manager for RIM and RMS projects.
 Facilitated daily stand up meetings with team members.
 Business Analysis included analysis, requirements gathering and documentation for multiple software systems
upstream from Oracle.
 Train end users on the use of Oracle RIM functionality.
 Required proficiency with excel, outlook, Visio, project, excel, power point and word.
Hewlett Packard - Plano, TX Sep 2011 - Apr 2012
Project Manager- Consulting
 Developed process schemas using Visio for the concept and planning phases of project.
 Project Manager for seven-elevens/7-11 Oracle R12 implementation including EBS , Supply Chain and Real Estate
systems.
 Business Analysis included analysis, requirements gathering and documentation for real estate and retail software
systems.
 Train end users on the use of Oracle 11.5.10.2 EBS including AR, AP and GL.
 Facilitated daily stand up meetings with team.
 Managed training development, curriculum and presentation including Oracle 11.5.10.2 and R12 upgrades using
UPK.
 Required proficiency with excel, outlook, Visio, project, excel, power point and word.
Brian Scott Consulting- Atlanta, GA Nov 2008 - Aug 2011
Project Manager/Business Analyst-FTE
 Business Analysis includes analysis, requirements gathering and business requirements documentation for multiple
software systems in the retail, POS, financial and construction sectors.
 Developed process schemas using Visio for the concept and planning phases of project.
 Project Manager on multiple projects.
 Defect and resolution management for software builds.
 Trained end users on the use of PeopleSoft ERP systems using UPK.
 End user support PeopleSoft ERP EBS and Supply Chain.
 Requires proficiency with excel, Visio, project, excel, power point and word.
INT Technology, Houston, TX Nov 2006 - Oct 2008
Business Analyst/Trainer Consultant
 Developed training using Oracle UPK.
 Supported end users in functional and technical use of financial and supply chain systems.
 Provided postproduction application support.
 Performed People Soft 8.9 functional training in Accounts Payable, Procure to Pay, Order Management, Inventory and
General Ledger.
 Clients included: Lockheed Martin, Arrow Electronics, TWEEN Brands, City University New York, Edward Jones
Investments and Masco Contractor Services.
 Required knowledge of Microsoft excel, outlook, access, power point, project and word
FEDEX Kinko's, Plano, TX Feb 2005 - Oct 2006
Sr. Project Manager- FTE
 Managed the ongoing operations of the TAR2 fixed asset system and FPOS and KPOS point of sale systems.
 Worked with People Soft 8.8 A/P which is an upstream system for TAR2
 Developed business requirements.
 Developed process schemas.
 Reviewed all system enhancement requests.
 Required defect management.
 Tasked with defining business requirements for the Print Stream system
 Worked with programmers in debugging system.
 Provided end user support for ERP and MS Office applications.
 Extensive QA knowledge in writing test scripts.
 20% effort working with users performing User Acceptance Testing
 Knowledgeable of SOX compliance.
 Worked with accounting in doing analysis of accounting operations.
 Monitored security access to TAR2.
 Reviewed developers unit testing prior to moving from development to test.
 Approved work request prior to developers coding defects and enhancements.
 Knowledgeable of change control process.
 SDLC Everest Methodology which was Fed Ex Kinko's adaptation of the Waterfall methodology.
 Interacted with business community on a daily basis regarding issues and needs.
 Developed training using Oracle UPK.
 Trained end users on PeopleSoft 8.9
 Trained end users on TAR2
 Required knowledge of Microsoft Excel, Outlook, Visio, Access, Project 2003 and Word
 Required advanced knowledge of SQL and Oracle 10I Databases
 Required knowledge of Microsoft excel, outlook, access, power point, project and word.
 Grand Homes, Dallas, TX-FTE Sep 2003 - Feb 2005
 Systems Analyst/Accounting Consultant
 Tasked with developing business requirements and defining process and procedures for the scope of the project.
 Tasked with the implementation of the BRIX accounting system.
 SDLC Agile Methodology.
 Worked with programmers in developing an automated options system.
 Trained end users on Microsoft Office Suite and BRIX.
 Required knowledge of Microsoft excel, outlook, access, power point, project and word
 Key Energy Services, Midland, TX May 2003 - Sep 2003
 Technical Training Consultant
 Responsibilities included design, testing and implementation of the Data-Stream fixed asset management system.
 Required knowledge of the business processes and procedures of all Key Energy Services rig and heavy duty truck
yards.
 Technical trainer for all Key Energy Services data-stream modules.
 Developed documentation for all modules of the Oracle based software package.
 Required knowledge of Microsoft excel and word
 David Weekley Homes, Dallas, TX Aug 2000 - Oct 2002
 Business Analyst/Trainer-FTE
 Responsible for system requirements gathering, testing and analysis, configuration management, ongoing
development and maintenance and support of Finance and company's Accounting Enterprise system.
 Managed all sales and builder IT infrastructure for Dallas region including internet and system set up and
configuration.
 Worked with local vendors and general contractors in getting sales offices and builder trailers wired and ready for
business.
 Utilized JD Edwards World software system G/L, AP, AR, Inventory and purchasing modules.
 Responsible for system enhancements
 Collaborated with programmers in performing screen design and functional design through life cycle which included
pilot to implementation to end user training.
 Supported the TIPS prospecting system and the BOSS payroll system
 Required knowledge of the financial business processes and procedures of all David Weekley Homes departments.
 Designed test scripts for application quality assurance testing for the sales and builders systems.
 Developed documentation for David Weekley Homes financial systems
 Required knowledge of Web based software applications.
 Certified as a trainer on David Weekley Homes BOSS payroll system for builders, TICKSHEET construction
scheduling and TIPS contract generation and prospecting for sales consultants.
 Required classroom training, one on one training, video conferencing and telephone training of all sales consultants,
warranty service representatives and builders.
 Performed community visits to David Weekly Homes projects to better learn the system needs of field personnel.
 Managed all support issues not limited to Internet connections, computers, re-imaging, applications, computer
inventory and routers for the Dallas division.
 Required knowledge of J.D. Edwards and SQL databases.
 Required knowledge of all versions of Microsoft Windows, Excel and Word.
 Created templates for sales consultants to use in mass mailings
Southwest Airlines, Dallas, TX 1996-6months
QA Manager (TAS) Time Attendance System Implementation-Consultant
 Supported and managed end user testing for the mechanics, reservations, ground ops and flight attendants for the
TAS upgrade projecr.
Sprint PCS Wireless Services, Dallas, TX Oct 1997 - Jul 2000
Business Process and Systems Controls Analyst-FTE
 Responsibilities included implementation of local and regional financial policies and procedures for retail store
operations, inventory management, and point of sale, fixed asset tracking and order edit.
 Required staffing and systems training of all retail inventory personnel.
 Worked with programmers to determine system requirements and enhancements for the CIM inventory and logistics
system.
 Certified as a trainer on Sprints (CIM) Central Inventory Management tracking system.
 Performed one on one and field training to all Technical Service Representatives.
 Performed financial profit and loss analysis for each retail location.
 Performed financial budget variance analysis for each retail location.
 Performed system inventory cycle counts at each retail location
 Trained all retail managers and assistant managers on the Central Inventory Management System.
 Performed monthly and quarterly financial/operational audits at each retail location.
 Implemented and supported the Central Inventory Management System.
 Implemented and maintained NT Server 4.0 and Windows 98
 Required knowledge of Microsoft Word and Excel.
 Provided user support for all Central Inventory related application issues.
 Experience prior to that will be furnished upon request
Education
 Harding University, Searcy, Arkansas- Bachelor of Business Administration in Accounting-3.01 GPA
 Southern Methodist University, Dallas, Texas- Microsoft Networking Technologies Program- MCSE Certificate
 Collin County Community College, Plano, TX- PMI/ PMP Certificate Series 60 core hours
 Scrum Alliance CSM Training course- Richardson, TX

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Bradley grigson pm 2016_perf_swa

  • 1. Bradley Grigson- CSM License 470285 1602 Woodstream Ln Allen Texas 75002 214-923-1933 cell Summary  Business Analysis  Accounting  Financial Analysis  Financial Reporting  POS  Process Reengineering  Database Management  SQL  Toad  Project Management  Retail  Quality Assurance Testing  Business Requirements Documentation  User Support  ERP Systems  People Soft  Oracle EBS 11i, R12  Oracle RPAS, MFP, APIP PM  JDE World  Platinum  Siebel  Epicor  Test Director  Rally  Remedy  Telecommunications  Technical Writing  UPK (User Productivity Kit)  Training( development and delivery)  Sales  Defect Management  Managerial skills  Effective interpersonal written/verbal communication skills  Variance analysis  CAP EX and OPEX Budget management  Resource allocation scheduling and approval  Risk Management  Release Management  Infrastructure management for all sales and builder offices for Dallas region DWH.  AIM  Agile  Waterfall  SDLC  ITUP  PMO  Retail . Skills Oracle Databases, SQL Databases, Data-stream, WordPerfect, MS Word, MS Excel, MS Access, MS Project, MS Visio, Lotus Notes, Windows XP, NT Workstation, NT Server 4.0, Exchange Server 5.0, Club PAC, Peachtree Accounting software, Remedy, Test Director and Problem Tracker. Rally, Requisite Pro, QC ALM and Prism.
  • 2. Experience Perficient Inc- Plano, TX-- June 2015-present IT Project Manager PMO-Oracle/Vertex- Consulting  Project Manager for clients across USA in oil and gas, medical, manufacturing and industrial space in both Oracle R12 and Vertex 7.  Developed project plans, forecast, budgets and delivery plans  Forecasted project hours and cost on a weekly basis in the FCM tool which are reported to corporate via a SharePoint interface to Oracle  Managed project budgets on an ongoing basis  Managed SA, TA and BC time across multiple projects  Managed Change Order request initiated by the client  Release manager for Oracle and HRMS projects.  Managed cross functional teams located across the US and in Chennai.  Customer facing Project Manager with on time delivery and customer satisfaction as my goal.  Scrum Alliance CSM course Nov 2015. AT&T Telecommunications - Richardson, TX May 2014 – March 2015 Project Manager Agile-PMO-Consulting  Requires a proven demonstration and understanding as well as successful performance of core project management methodology, responsibilities, processes and procedures within the core areas of scope, schedule, resource, budget, and issues/risk management at the project/program levels within the AT&T DETS PMO.  Ensure timely creation of pre-defined deliverables as per current AT&T Digital Experience PMO methods & procedures, and as prescribed by process improvement initiatives.  Help to recognize, solve, and train for internal process gap areas, and work constructively as a partner to refine and mature existing processes through a culture of continuous improvement.  Developed project delivery plans using the IRM and DETS release management calendars.  Ensure timely creation of pre-defined deliverables as per current Digital Experience PMO methods & procedures, and as prescribed by process improvement initiatives.  Evaluate financials.  Develop metrics reporting from inputs such as project management status reports, Rally, WEBSTR, and PRISM.  Create and maintain scope documentation, product backlog inventory, change logs, and release schedules.  Work with PODS across business units for development and testing.  Work with the development teams, Scrum Teams, architects, and service orchestrators to document, track, and communicate change requests and help to verify the appropriate impacts are communicated to stakeholders .  Managed a portfolio of projects in various stages of the lifecycle and interfaced with multiple client groups (including, Business, IT, Quality Assurance, Delivery, etc.).  Track and communicate issues, risks and mitigation plans  Attend daily stand up calls for status.  Coordinate activities with Program Manager and Project Administration  Attend scoping calls to scope projects.  Manage projects using the ITUP, Waterfall and Agile methodologies.  Prepare jeopardies to mitigate milestone deviations.  Input data into the Prism Project Management Tool to track projects, generate project plans and create the WBS.  Client facing with Project team and Product owner and testing teams.  Work with testing teams to meet timelines for unit, SIT and UAT testing.  Required proficiency with excel, outlook, Visio, project, Rally, excel, power point, SharePoint, ALM Quality Center, Prism and word.
  • 3. Michaels Stores - Irving, TX Nov 2012 - Mar 2014 Project Manager -Consulting  Developed process schemas using Visio for the Ramp up and Analysis as well as Functional and Design phases of enhancement projects.  Held work sessions with business owners to gather functional requirements for enhancements.  Troubleshoot system issues.  Facilitated all business meetings and communication with stakeholders.  Developed project plans with analyst to meet the business timelines.  Reviewed the requirements with analyst to determine if they meet the business needs.  Project Manager for all Oracle EBS and tax enhancements including R12 discovery using waterfall and agile hybrid.  Prepared release management plans for all enhancement and support (PIW) track releases.  Assigned resources to projects based on utilization schedules.  Involved in designing test templates used in unit, SIT and UAT testing.  Managed budgets including CAPEX and OPEX.  Managed two onshore and five offshore resources.  Managed multiple enhancements at one time,  Approved all offshore and onshore time submitted against budget.  Variance analysis anything > 10 percent of budget.  Customer facing throughout.  Required proficiency with excel, outlook, Visio, project, excel, power point and word. Rent-A-Center - Plano, TX Jul 2012 - Oct 2012 Project Manager/Analyst- Consulting  Developed process schemas using Visio for the concept and planning phases of enhancement projects.  Developed CBA for enhancement efforts.  Updated project plans on daily bases for agile environment.  Project Manager for RIM and RMS projects.  Facilitated daily stand up meetings with team members.  Business Analysis included analysis, requirements gathering and documentation for multiple software systems upstream from Oracle.  Train end users on the use of Oracle RIM functionality.  Required proficiency with excel, outlook, Visio, project, excel, power point and word. Hewlett Packard - Plano, TX Sep 2011 - Apr 2012 Project Manager- Consulting  Developed process schemas using Visio for the concept and planning phases of project.  Project Manager for seven-elevens/7-11 Oracle R12 implementation including EBS , Supply Chain and Real Estate systems.  Business Analysis included analysis, requirements gathering and documentation for real estate and retail software systems.  Train end users on the use of Oracle 11.5.10.2 EBS including AR, AP and GL.  Facilitated daily stand up meetings with team.  Managed training development, curriculum and presentation including Oracle 11.5.10.2 and R12 upgrades using UPK.  Required proficiency with excel, outlook, Visio, project, excel, power point and word.
  • 4. Brian Scott Consulting- Atlanta, GA Nov 2008 - Aug 2011 Project Manager/Business Analyst-FTE  Business Analysis includes analysis, requirements gathering and business requirements documentation for multiple software systems in the retail, POS, financial and construction sectors.  Developed process schemas using Visio for the concept and planning phases of project.  Project Manager on multiple projects.  Defect and resolution management for software builds.  Trained end users on the use of PeopleSoft ERP systems using UPK.  End user support PeopleSoft ERP EBS and Supply Chain.  Requires proficiency with excel, Visio, project, excel, power point and word. INT Technology, Houston, TX Nov 2006 - Oct 2008 Business Analyst/Trainer Consultant  Developed training using Oracle UPK.  Supported end users in functional and technical use of financial and supply chain systems.  Provided postproduction application support.  Performed People Soft 8.9 functional training in Accounts Payable, Procure to Pay, Order Management, Inventory and General Ledger.  Clients included: Lockheed Martin, Arrow Electronics, TWEEN Brands, City University New York, Edward Jones Investments and Masco Contractor Services.  Required knowledge of Microsoft excel, outlook, access, power point, project and word FEDEX Kinko's, Plano, TX Feb 2005 - Oct 2006 Sr. Project Manager- FTE  Managed the ongoing operations of the TAR2 fixed asset system and FPOS and KPOS point of sale systems.  Worked with People Soft 8.8 A/P which is an upstream system for TAR2  Developed business requirements.  Developed process schemas.  Reviewed all system enhancement requests.  Required defect management.  Tasked with defining business requirements for the Print Stream system  Worked with programmers in debugging system.  Provided end user support for ERP and MS Office applications.  Extensive QA knowledge in writing test scripts.  20% effort working with users performing User Acceptance Testing  Knowledgeable of SOX compliance.  Worked with accounting in doing analysis of accounting operations.  Monitored security access to TAR2.  Reviewed developers unit testing prior to moving from development to test.  Approved work request prior to developers coding defects and enhancements.  Knowledgeable of change control process.  SDLC Everest Methodology which was Fed Ex Kinko's adaptation of the Waterfall methodology.  Interacted with business community on a daily basis regarding issues and needs.  Developed training using Oracle UPK.  Trained end users on PeopleSoft 8.9  Trained end users on TAR2  Required knowledge of Microsoft Excel, Outlook, Visio, Access, Project 2003 and Word  Required advanced knowledge of SQL and Oracle 10I Databases  Required knowledge of Microsoft excel, outlook, access, power point, project and word.  Grand Homes, Dallas, TX-FTE Sep 2003 - Feb 2005  Systems Analyst/Accounting Consultant
  • 5.  Tasked with developing business requirements and defining process and procedures for the scope of the project.  Tasked with the implementation of the BRIX accounting system.  SDLC Agile Methodology.  Worked with programmers in developing an automated options system.  Trained end users on Microsoft Office Suite and BRIX.  Required knowledge of Microsoft excel, outlook, access, power point, project and word  Key Energy Services, Midland, TX May 2003 - Sep 2003  Technical Training Consultant  Responsibilities included design, testing and implementation of the Data-Stream fixed asset management system.  Required knowledge of the business processes and procedures of all Key Energy Services rig and heavy duty truck yards.  Technical trainer for all Key Energy Services data-stream modules.  Developed documentation for all modules of the Oracle based software package.  Required knowledge of Microsoft excel and word  David Weekley Homes, Dallas, TX Aug 2000 - Oct 2002  Business Analyst/Trainer-FTE  Responsible for system requirements gathering, testing and analysis, configuration management, ongoing development and maintenance and support of Finance and company's Accounting Enterprise system.  Managed all sales and builder IT infrastructure for Dallas region including internet and system set up and configuration.  Worked with local vendors and general contractors in getting sales offices and builder trailers wired and ready for business.  Utilized JD Edwards World software system G/L, AP, AR, Inventory and purchasing modules.  Responsible for system enhancements  Collaborated with programmers in performing screen design and functional design through life cycle which included pilot to implementation to end user training.  Supported the TIPS prospecting system and the BOSS payroll system  Required knowledge of the financial business processes and procedures of all David Weekley Homes departments.  Designed test scripts for application quality assurance testing for the sales and builders systems.  Developed documentation for David Weekley Homes financial systems  Required knowledge of Web based software applications.  Certified as a trainer on David Weekley Homes BOSS payroll system for builders, TICKSHEET construction scheduling and TIPS contract generation and prospecting for sales consultants.  Required classroom training, one on one training, video conferencing and telephone training of all sales consultants, warranty service representatives and builders.  Performed community visits to David Weekly Homes projects to better learn the system needs of field personnel.  Managed all support issues not limited to Internet connections, computers, re-imaging, applications, computer inventory and routers for the Dallas division.  Required knowledge of J.D. Edwards and SQL databases.  Required knowledge of all versions of Microsoft Windows, Excel and Word.  Created templates for sales consultants to use in mass mailings Southwest Airlines, Dallas, TX 1996-6months QA Manager (TAS) Time Attendance System Implementation-Consultant  Supported and managed end user testing for the mechanics, reservations, ground ops and flight attendants for the TAS upgrade projecr. Sprint PCS Wireless Services, Dallas, TX Oct 1997 - Jul 2000 Business Process and Systems Controls Analyst-FTE  Responsibilities included implementation of local and regional financial policies and procedures for retail store operations, inventory management, and point of sale, fixed asset tracking and order edit.  Required staffing and systems training of all retail inventory personnel.
  • 6.  Worked with programmers to determine system requirements and enhancements for the CIM inventory and logistics system.  Certified as a trainer on Sprints (CIM) Central Inventory Management tracking system.  Performed one on one and field training to all Technical Service Representatives.  Performed financial profit and loss analysis for each retail location.  Performed financial budget variance analysis for each retail location.  Performed system inventory cycle counts at each retail location  Trained all retail managers and assistant managers on the Central Inventory Management System.  Performed monthly and quarterly financial/operational audits at each retail location.  Implemented and supported the Central Inventory Management System.  Implemented and maintained NT Server 4.0 and Windows 98  Required knowledge of Microsoft Word and Excel.  Provided user support for all Central Inventory related application issues.  Experience prior to that will be furnished upon request Education  Harding University, Searcy, Arkansas- Bachelor of Business Administration in Accounting-3.01 GPA  Southern Methodist University, Dallas, Texas- Microsoft Networking Technologies Program- MCSE Certificate  Collin County Community College, Plano, TX- PMI/ PMP Certificate Series 60 core hours  Scrum Alliance CSM Training course- Richardson, TX