Introduction to ArtificiaI Intelligence in Higher Education
EMBAC National 2018 | Truth be Told
1. TRUTH BE TOLD
Digital Marketing Dreams,
Failures
& Realities for Executive
Programs
MODERATED BY:
Q&A
FEATURING:
2. AGENDA
Moderated Q&A on Digital Marketing Dreams, Failures &
Realities. Today’s topics of discussion will include:
• Industry Benchmarks
• Digital Marketing Strategy & Channels
• Segmentation & Target Audiences
• Risks, Challenges & Predictions
• New & Next Trends on the Horizon
3. INTENTION
Through this time together you will leave with an
understanding of how to measure success.
You will hear what is possible for success in the
future.
13. ”If a student feels like they are
being marketed to, we aren’t doing
our job as marketers.”
Amanda Karr, Executive Director, Student Recruitment
Pepperdine University Graziado School of Business
WISE WORDS FROM LINKEDIN
EDUCATION CONNECTION
17. Budget
Allocation
We have shifted our
lead generation
budget for LinkedIn to
run Lead Gen Forms
due to the success
we have seen so far.
Lead Gen Forms are pre-filled with accurate
LinkedIn profile data, letting members send you
their professional info with just a couple of
clicks.
LINKEDIN
LEAD GEN FORMS
19. HOW CAN WE DIVERSIFY and REACH MORE
RIGHT-FIT executive STUDENTS?
20. HYPER-NICHE TARGETING
WITH LINKEDIN INMAIL
Targeting the Right Person:
• Geography
• Job Title
• Job Function or Skills
• Job Seniority
• Field of Study
Targeting Tips
• Years of experience > Age
• Include bachelor’s degree,
exclude MBA (if you don’t
accept students who
already have an MBA
degree)
21. FEMALES IN EXEC ED &
EMPLOYER ENGAGEMENT
Female EMBA
55%
Fridays &
Saturdays
5-9/9-5
DREAM/FAILURE: More women in Executive Programs.
REALITY: Timing is tough. Employers said no.
SOLUTION: Revised course hours and scheduling.
22. WHAT NEW & NEXT TOOLS, TRENDS &
ADVANCEMENTS ARE ON THE HORIZON?
23. REAL-TIME REPORTING WITH
GOOGLE DATA STUDIO
Up to the minute, interactive and
customizable performance
insights.
Converge Reporting Dashboards
include:
• KPI tracking across campaigns,
formats and channels
• Leads vs. spend budget analysis
• Performance breakdown by ad
channel
• Ad format performance insights
• Custom reports and more!
24. • DREAMS - Dare to Dream in Digital: Don’t be afraid to test
new channels and strategies, but set smart goals and
monitor/measure along the way.
• FAILURES - Don’t Fret the Failures, Learn from Them: Some
dreams work and some don’t. Your students know this well
and are looking to your brand as a strategic partner to
advance and grow. Advance and grow (and struggle) with
them.
• REALITIES - Sometimes Reality is Nice, Too: Having a
framework for what works and keeping it up isn’t always a
bad thing. But you can change, too. Change is good.
KEY TAKEAWAYS.
26. B-SCHOOL
RESOURCE:
THE MEASURED
LEADER EBOOK
Excel in your role as a measured leader.
This ebook includes insights, case studies
and a Brand Scorecard tool to help you
keep a pulse on the various performance
metrics impacting your brand in the
marketplace.
Download Now
Editor's Notes
Provide an overview of comprehensive digital marketing strategy through the funnel and how different strategies and channels support your goals for enrollment and awareness.
The chart on the left compares CPL in the bar graphs and how we recommend investing/breaking down your allocation and the blue CVR line shows what to expect in terms of conversion rate based on your investment at each funnel stage.
Everyone knows that a comprehensive multichannel strategy is needed. How do we leverage the power of digital to better engage with and communicate with best-fit students? Your strategy HAS TO start with your target audiences. Personas cultivate a rendering of your audience that should drive your overarching strategy.
[Speak to persona segmentation and the many different audiences of an EMBA program – emphasize Moving Up Melissa to frame up next slide)
Applying personas to develop segmented copy, imagery and video content to best engage your target audience.
This chart shows the numbers on how different campaign types work for B-Schools. What’s important to share here?
We see a 5% CVR from strategic Interest & Consideration investments in search advertising. LinkedIn is particularly powerful for B-schools as many of you know. The overall CVR is well over 10% with a very low CPL. We’ll dive into Goizueta’s use of Lead Gen a bit later – excited for Nicole to share her experience with you.
Example: The newer lead gen ad formats are great for driving leads from social media but users who are searching on Google will most likely be further in their decision making process. It’s a balance. Emphasize the importance of a media mix for building awareness, promoting engagement and driving qualified inquiries.
Facebook can be great for engaging or re-engaging current audiences and prospects during their decision-making process. Upload a prospect list, retarget your website visitors. Promote an upcoming event or application deadline, or share alumni stories.
500+ million members who utilize platform for networking and professional development. LinkedIn offers extension audience segmentation opportunities for reach EMBA audiences. Job seniority, industries, companies and more.
LinkedIn also continues to enhance their advertising platform with new ad formats, advanced audience targeting segmentation and more advanced data tracking to better understand ROI.
InMail (added to self serve platform over a year go, very cost-effective, personalized approach)
Carousel Ads
Dynamic Ads (now on self-serve, making it more affordable)
Lead gen ad formats (increase conversion rates by up to 50%)
List targeting and look-a-like modeling
Platform KPI updates
Google Ads is one of the most powerful advertising platforms available. With advertising options to build awareness, capture users who are searching for you or your competitors, and re-engage website visitors as they browse online.
[Speak to balance of CPLs when it comes to display vs. search. Often more cost-effective CPLs for display but higher lead to enrollment rates from search.]
YouTube 2nd largest search engine
Bumper ads (6 sec) to build build awareness
TrueView + Lead + Target CPA to drive action
Longer-form emotive videos
Custom targeting options to reach target audience
Wrap up this section by providing context around the importance of authenticity in marketing. Getting back to what your students need and communicating that narrative throughout your advertising, marketing, website and all aspects of your brand. The best ROI comes not just from data, but from the user experience and how it makes your EMBA candidates feel.
Image is linked to live video
Image is linked to live video
GOIZUETA EXAMPLE: Results
Lead gen ads have seen a 18.5% increase in CTR when compared to the regular Sponsored Content ads going to the landing page (RFI)
Lead gen ads have seen a 87.9% increase in CVR when compared to the regular Sponsored Content ads going to the landing page (RFI)
Getting nitty-gritty with Goizueta (NICOLE shares insights on how their segmented InMail campaigns are working)
Years of Experience>Age
Many LinkedIn users do not include their birthday in their profile data. LI has identified it is better to reach users in a certain age range by using ‘Years of Experience’ instead
Jay and Angela insights go here
Replace with EMBA Benchmark Data Ebook Resource for download