1. Binu. M. Paul
Address:Jean-Georges Dubai, Jumeirah2
Telephone: 0551846658
Email: binu.mpaul@ymail.com
Professional Profile
An ambitious and dedicated Food and Beverage Service professional with over 5 years’ experience in the
hospitality industry. Utilizes strong communication and interpersonal skills to develop excellent rapport with guests.
Works effectively as part of a team to deliver a consistently high level of service which complies with company
standards and procedures. Diligently maintains comprehensive knowledge of available products and services.
Adept at training, mentoring and supporting colleagues to achieve personal and company goals. Remains calm
and focused in fast-paced, high pressure environments. A highly self-motivated individual who actively pursues
opportunities to gain new skills and knowledge, having achieved a First Class Diploma in Hotel Management. Now
seeking a challenging new role in this company ,which makes best use of existing skills and provides opportunities
for professional development.
Professional Competencies.
 Extensive hospitality industry knowledge and skills  Food and Beverage expertise
 Customer service  Maintaining standards
 Compliance with company policies and procedures  Commitment to professional development
 Developing professional relationships  Team working to achieve objectives
 Work prioritization and time management  Remaining clam and focussed under pressure
 Written and verbal communication  Problem solving
Career Summary.
2015 –To Date JEAN-GEORGES DUBAI, U.A.E Restaurant Captain (Wine in Charge)
3star Mechelin chef Jean Georges Vongerichten , Casual dining, Fine dining, Bars and Lounges.
• Delivering the high standard of service by giving good suggestions and recommendations
• Maintain the monthly inventory reports, conducting weekly food and wine training and updating the training
records
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2. • Train the new joiners about the restaurant sequence of service and product knowledge
• Ensure the guest satisfaction, handling guest complaints Well trained in cashiering work, support the floor
supervisors and managers for the flow of service
2012 – 2015 STARWOOD HOTELS AND RESORTS, Grosvenor House, Dubai, U.A.E.
Food and Beverage Assistant
One of the luxury collection hotels in Dubai, under Starwood Groups, with 749 rooms and 18 F & B outlets
• Interacting with guests on a daily basis to manage requests and develop positive relationships to encourage
repeat business
• Preparing and serving a wide range of food and beverages in a time efficient manner whilst remaining
professional at all times in this fast-paced, high pressure environment
• Ensuring diligent adherence to all relevant policies, procedures and regulations, promptly identifying
discrepancies and implementing corrective action or reporting concerns to management
2011 – 2012 PARK GROUP OF HOTELS, Kerala, India
Training Captain
One of the leading hotel groups in India providing a high standard of service through multi-cuisine restaurants,
coffee shops and banquet halls.
• Working effectively as part of a team to deliver a consistently high standard of service, including maintaining
cleanliness and organization within the restaurant outlets
• Utilizing strong communication and interpersonal skills to develop positive customer relationships whilst
responding promptly to requests, queries and feedback
2011 JOY PALACE HOTEL, Thrissur, Kerala, India
(Jan – Aug) Senior Waiter
A luxury business class hotel in a highly populated area of the city, offering comprehensive facilities for guests.
• Diligently monitoring the preparation and service of food and beverages to minimise wastage / spoilage and
enhance cost efficiency
• Managing the preparation and storage of all menu items in accordance with relevant policies procedures and
regulations
• Conscientiously maintaining a detailed knowledge of food and beverages available to ensure that customers
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3. are provided with accurate and helpful information
• Interacting with guests in a friendly and professional manner at all times, providing efficient service by
coordinating with colleagues across outlets
Previous experience:
2009 – 2011 GRAND RESIDENCY, Malappuram, Kerala, India
Food and Beverage Assistant, Fine Dining Restaurant
2008 – 2009 THE LEELA KEMPINSKI KOVALAM BEACH, Kerala, India
Food and Beverage Trainee (Industrial Training)
Education & Qualifications.
Additional: Wset Level 2
Diploma: Hotel Management, First Class
Core modules: Front Office Operation; Housekeeping; Food and Beverage Service; Food and
Beverage Production and Hotel Operations Management
KITCO Institute of Hotel Management Studies, Thrissur, Kerala, India
HigherSecondary
Certificate:
6 subjects including English
G.H.S.S. Kizhakkencherry Palakkad, Kerala, India, 2007
SecondarySchool
Leaving Certificate:
12 papers, including English and Mathematics
M.M.H.S. Panthalampadam, Palakkad, Kerala, India, 2005
Key I.T. Skills.
 Microsoft Office Suite  MS Windows，Power Point
 Micros,Respak  Internet and email
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4. Personal Details.
Languages: English, Hindi, Malayalam and Tamil
Driving license: Indian
Interests include: Listening to music
REFERENCES ARE AVAILABLE ON REQUEST
ORGANIZATIONAL SKILLS
I have the ability to manage the team in a professional manner with authority and confidence, and I possess
personal management customer service and organizational. I am very tolerant and sensitive to the needs of other
people, adaptable and flexible to changing work conditions and environment
DECLARATION
Hereby declare that all the above furnished information’s are correct and true to the best of my knowledge and
belief.
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