1. Susan L. Schlagel
Qualification Highlights
• Demonstrated ability to handle multiple projects and deadlines, while supporting a team approach with self-
direction.
• 16 years experience in proposal writing, RFP responses, sales support and executive administrative services.
• Excellent written and verbal communication skills.
• Skilled in Microsoft Office programs including Word, Excel, PowerPoint and Outlook. Experience with Concur
Travel & Expense and Salesforce.com.
• Demonstrated ability to quickly learn organizational processes, workflows, policies/procedures and new
software.
Professional Experience
Acro Services Corporation
July 2015 – Present Honeywell Contracted Proposal Writer
• Analyze RFP requirements, developed proposal cross-reference matrix, proposal templates, and
project plans.
• Meet proposal deadlines by establishing priorities and target dates for information gathering,
writing, review, and approval; entering and monitoring tracking data; coordinating requirements with
contributors; contributing proposal status information to review meetings; transmitting proposals.
• Gather proposal information by identifying sources of information; coordinating submissions and
collections.
• Develop proposal by assembling information including project nature,
objectives/outcomes/deliverables, implementation, methods, timetable, staffing, budget, standards of
performance, and evaluation; writing, revising, and editing drafts including executive summaries,
conclusions, and organization credentials.
• Prepare presentation by evaluating text, graphics, and binding; coordinating printing.
• Maintain quality results by using templates; following proposal-writing standards including
readability, consistency, and tone; maintaining proposal support databases.
• Obtain approvals by reviewing proposal with key providers and project managers.
• Improve proposal-writing results by evaluating and re-designing processes, approach, coordination,
and boilerplate; implementing changes.
• Update job knowledge by participating in educational opportunities; maintaining personal networks.
• Accomplish organization goals by accepting ownership for accomplishing new and different
requests; exploring opportunities to add value to job accomplishments.
Office Team, Jeane Thorne, Inc., and Randstad
2012 – 2015 Multiple Temporary Executive Assistant Contracts
• Provided general administrative services; clerical, scheduling, travel arrangements, tasks ad hoc,
meeting planning and database management
CTS (Corporate Travel Services), Minnetonka, MN
2010 – 2011 Proposal Writer/Marketing Specialist
• Provided corporate website administration.
• Develop PowerPoint presentations for prospective customers and corporate events.
• Assist management staff in multiple projects, as dictated by corporate requirements.
• Payroll, monthly reporting, reception back-up, processing mail/UPS.
• Proposal/presentation development and library maintenance.
• Set and achieve deadlines for multiple projects within the company.
Phone: 763-792-2015
Mobile: 763-245-6329
Email: susanlschlagel@gmail.com

2. Carlson Wagonlit Travel, Minneapolis, MN
1997–2009 Proposal Writer
• Analyzed RFP requirements, developed proposal cross-reference matrix, proposal templates, and
project plans.
• Customized past performance to match RFP requirements.
• Interviewed and wrote proposal content based on technical input and historical documentation.
• Worked with technical leads and SMEs to respond to RFPs, RFIs, and RFQs.
• Edited resumes to highlight key personnel skills and experience.
• Generated customized schedules, templates, and other proposal documentation using MS Office,
including Word, Excel, PowerPoint, etc.
• Research, write, edit, proof and produce proposals, RFPs and overviews, as well as commitment to
outlined Service Level Agreements (SLAs) to ensure timely and accurate production of proposals.
• Work closely with Sales Executives and Account Managers on prospect/customer–specific projects
and communications.
• Ongoing maintenance of RFP library and generic proposal content and tracking of bid history.
• Maintain industry knowledge by attending educational workshops or classes, reviewing related
publications.
• Participate in marketing “best practices” with accountability for publishing of brochures and other
internal/external communications.
• Managed a staff of three support personnel, assisted two senior level executives.
• Provided calendar support and meeting arrangements.
• Creating and proofing documents, producing mass mailings, event planning and development of
PowerPoint presentations, RFPs and proposals for clients.
Education
Bachelor of Arts in Communications with a minor in Journalism (1991)
University of St. Thomas, 2115 Summit Avenue, St. Paul, MN 55105