Dokumen tersebut merangkum sejarah Toyota sejak didirikan pada tahun 1930-an hingga saat ini, termasuk pencapaian utama seperti penjualan kumulatif mobil mencapai 50 juta unit pada tahun 1986. Dokumen ini juga membahas tentang analisis lingkungan internal dan eksternal Toyota, kekuatan, kelemahan, peluang dan ancaman, serta kesimpulan utama tentang faktor kesuksesan Toyota dan rekomendasi untuk perusahaan.
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Toyota - A Study Case
1. “ I myself, as well as Toyota, am not perfect. I, more than
anyone, wish for our customers' cars to be safe ”
Akio Toyoda
T O Y O T A
a study case…
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2. CONTENT
Backgrounds
History of Toyota
Toyota Nowadays – Financial
Toyota Nowadays – Brand & Product
Problems?
Environment Analysis
Internal Environment
External Environment
SWOT Analysis
Conclusions
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3. BACKGROUNDS
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HISTORY OF TOYOTA
TOYOTA NOWADAYS
Akio Toyoda
“Everyone says Toyota is the best company in the world,
but the customer doesn't care about the world. They care
if we are the best in town, or not. That's what I want to
be… “
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HISTORY OF TOYOTA
1890 Sakichi Toyoda (23 y.o.) invented the
wooden Toyoda handloom.
1924
Sakichi Toyoda completed the non-stop
shuttle change type Toyoda automatic loom
(Type G by Toyoda Automatic LoomWorks)
1933 Automobile Department was established in
Toyoda Automatic Loom Works.
1935 A1 prototype passenger car & G1 truck was
completed.
1935 Toyota Motor Co., Ltd. was established.
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HISTORY OF TOYOTA
1938 Koromo Plant (currently Honsha Plant)
started their operations.
1947 Production of BM truck, SB small truck and
SA compact passenger car started.
1951 BX truck and BJ Toyota Jeep (currently Land
Cruiser) were announced.
1956 RK52 small truck (currently Dyna) was
announced.
1957
First export of Japanese passenger car
(Crown) to the United States. (Toyota Motor
Sales USA)
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HISTORY OF TOYOTA
1962 1 millionth Toyota vehicle was produced
domestically.
1966 Corolla (most selling products) was firstly
annouced.
1967 Toyota 2000GT, Hiace and Miniace were
announced.
1970 First Japan Quality Control Medal is
awarded.
1971 Enter Indonesia (PT. Toyota-Astra Motor)
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HISTORY OF TOYOTA
1974 The Toyota Foundation is established.
1975 Cumulative exports reach 5 million units.
1978 Celica XX (currently Supra), Tercel and Corsa
are announced.
1980 Celica Camry (currently Camry) and Cresta
are announced.
1982
Toyota Motor Co., Ltd. and Toyota Motor
Sales Co., Ltd. merge into Toyota Motor
Corporation.
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HISTORY OF TOYOTA
1986 50 millionth Toyota vehicle is produced
domestically.
1988 Toyota Motor Manufacturing, Kentucky, Inc.
started their production.
1997 Prius and Harrier are announced.
1998
Toyota Motor Manufacturing Indiana, Inc.
(TMMI) and Toyota Motor Manufacturing,
West Virginia, Inc. (TMMWV) start
operations.
2000 Sichuan Toyota Motor Co., Ltd. (SCTM)
starts production in China.
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HISTORY OF TOYOTA
2001 Toyota Motor Manufacturing France S.A.S.
(TMMF) starts production.
2002 Alphard, Probox and Succeed, Voltz and
WiLL CYPHA are announced.
2008 Worldwide Prius sales top 1 million mark.
2011 Microsoft and Toyota forge a strategic
partnership on Next-Generation Telematics
2013
Worldwide Prius sales top 3 million units.
Worldwide Corolla sales top 40 million
units.
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Toyota Brand
Best Global Automotive Brands 2014
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Akio Toyoda
“It is in Toyota's DNA that mistakes made once will not
be repeated… “
The Cases…
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The Cases….
Key success factors of Toyota?
Toyotas vulnerable?
Recommendations for Toyota?
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“I am at the top of Toyota and drive cars myself. I was
also born with this name... “
ENVIRONMENT ANALYSIS
INTERNAL ENVIRONMENT
EXTERNAL ENVIRONMENT
Akio Toyoda
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Externals & Internals
Externals:
Threat of new entry
Supplier power
Buyer power
Threat of substitutes
Competitive rivalry
Internals:
Great core competencies
Distinctive competencies
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“People look at me and think I am an expert in the
automobile industry, and I'm not…. “
SWOT ANALYSIS
Akio Toyoda
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Strength
Innovative Culture
High valued brand
Industry leader in
production and sales
Strong brand portfolio
The leader in “green” cars
development
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Weakness
Large-scale recalls
Weak presence in the
emerging markets
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Threats
New emission standards
Rising raw material prices
Intense competition
Natural disasters
Appreciating Yen exchange
rate
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“When consumers purchase a Toyota, they are not simply
purchasing a car, truck or van. They are placing their trust
in our company… “
CONCLUSIONS
Akio Toyoda
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Key Success Factors
Toyota Production System (TPS)
Effective & efficient HR
management system
Customer satisfaction based
marketing
Quality improvement trough
learning from mistakes
Efficiently improving latest
technologies
Optimum Capacity Utilization
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Toyota’s Vulnerable
Increasing competition in
automotive industries
Fuel price fluctuation
Depends on Yen and USD /
Euro exchange rate
May impacted by natural
disaster in Japan
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Recommendations
Decrease fixed cost, maintain
streamline structure and improves
business in developed countries
Add more production for Asian
countries
Keep maintain and improving on ‘go
green’ technologies
Maintain ‘Lexus’ as its exclusive brand
Keep its business on track with
regulations and also participate in
CSRs
Should consider to produce fuel-efficient
cars to catch its market
growth