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REAL TIME
TEAM COACHING
REAL TIME
TEAM COACHING
What it is
What it isn’t
Why is it important?
Two key pieces of theory underpin
Real Time Team Coaching:
Group Dynamics
Theory
Self as Instrument of
Change
Use of self
is central to
our work
“Presence is the living
embodiment of knowledge:
the theories and practices
believed to be essential to
bring about change… are
manifested, symbolized or
implied in the presence of
the consultant”
Nevis
Provide a presence that is lacking in the system
Develop congruence between your behaviour and what you teach others
Become an awareness expert
Help the client focus on their problems not on solutions you favour
Role model basic behavioural skills (communication, conflict, decisions)
Coach as an Instrument of Change:
Ability to tolerate ambiguity
Ability to discover and mobilize human energy
A sense of mission
Ability to recognize own feelings and intuitions quickly
Ability to create learning opportunities
Coach as an Instrument of Change:
Burke
CAN YOU HANDLE EMOTION?
ARE YOU READY FOR DISCOMFORT?
WHO YOU ARE
IS HOW
YOU COACH
Group Dynamics - the
composite affect on
feelings and behaviour of
the unconscious processes
of the group.
“The whole is greater than
the sum of its parts.”
• Underpinning assumptions
• Behaviour as a function of person in
their environment
• Coalitions
• “Black Sheep” syndrome or scapegoating
• In crowd/out crowd
• Group Think
• Homeostasis
• Transference
• Projection
• Idealization of “leader” (YOU!)
• Unconscious communication
Awareness of:
Simultaneous
focus on the
task and the
interpersonal
Two key practices for
Real Time Team Coaching:
Behavioural
Analysis
Process Consulting
Behavioural
Analysis
Process Consulting
Thornton, Christine. Group And Team Coaching: The
Essential Guide. London: Routledge, 2010.
Schwarz, Roger M. The Skilled Facilitator: A Comprehensive
Resource for Consultants, Facilitators, Managers, Trainers and
Coaches. San Francisco: Jossey-Bass, 2002.
Schein, Edgar H. Helping: How to Offer, Give and Receive Help.
San Francisco: Berrett-Koehler Publishers, 2011.
Schein, Edgar H. Process Consultation lessons for Managers and
Consultants. Reading, Mass.: Addison-Wesley, 1987.
Marshak, Robert J. Covert Processes At Work: Managing the Five
Hidden Dimensions of Organizational Change. San Francisco, CA:
Berrett-Koehler Publishers, 2006.
Suggested Reading:
50 powerful coaching questions designed to stimulate conversation,
improve team relationships and create a more effective working
environment. Available on Amazon.
Real Time Team Coaching

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Real Time Team Coaching

  • 2. REAL TIME TEAM COACHING What it is What it isn’t Why is it important?
  • 3. Two key pieces of theory underpin Real Time Team Coaching: Group Dynamics Theory Self as Instrument of Change
  • 4. Use of self is central to our work
  • 5. “Presence is the living embodiment of knowledge: the theories and practices believed to be essential to bring about change… are manifested, symbolized or implied in the presence of the consultant” Nevis
  • 6. Provide a presence that is lacking in the system Develop congruence between your behaviour and what you teach others Become an awareness expert Help the client focus on their problems not on solutions you favour Role model basic behavioural skills (communication, conflict, decisions) Coach as an Instrument of Change:
  • 7. Ability to tolerate ambiguity Ability to discover and mobilize human energy A sense of mission Ability to recognize own feelings and intuitions quickly Ability to create learning opportunities Coach as an Instrument of Change: Burke
  • 8. CAN YOU HANDLE EMOTION? ARE YOU READY FOR DISCOMFORT?
  • 9. WHO YOU ARE IS HOW YOU COACH
  • 10. Group Dynamics - the composite affect on feelings and behaviour of the unconscious processes of the group. “The whole is greater than the sum of its parts.”
  • 11. • Underpinning assumptions • Behaviour as a function of person in their environment • Coalitions • “Black Sheep” syndrome or scapegoating • In crowd/out crowd • Group Think • Homeostasis • Transference • Projection • Idealization of “leader” (YOU!) • Unconscious communication Awareness of:
  • 12. Simultaneous focus on the task and the interpersonal
  • 13. Two key practices for Real Time Team Coaching: Behavioural Analysis Process Consulting
  • 14. Behavioural Analysis Process Consulting Thornton, Christine. Group And Team Coaching: The Essential Guide. London: Routledge, 2010. Schwarz, Roger M. The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers and Coaches. San Francisco: Jossey-Bass, 2002. Schein, Edgar H. Helping: How to Offer, Give and Receive Help. San Francisco: Berrett-Koehler Publishers, 2011. Schein, Edgar H. Process Consultation lessons for Managers and Consultants. Reading, Mass.: Addison-Wesley, 1987. Marshak, Robert J. Covert Processes At Work: Managing the Five Hidden Dimensions of Organizational Change. San Francisco, CA: Berrett-Koehler Publishers, 2006. Suggested Reading: 50 powerful coaching questions designed to stimulate conversation, improve team relationships and create a more effective working environment. Available on Amazon.

Editor's Notes

  1. Card – person next to you. How does that image represent you in your work: Presence, Impact, You at your best, You not at your best? 5 mins each
  2. Not tools and techniques alone. Psychotherapy – introjection of therapist behaviours. No more games. Here and now responses. Learning by osmosis and having it done to you. Taking back to teams unconsciously. David Rock – we resist what we are told. Responsibility to be the embodiment of change!!
  3. Presence – Jiminy Cricket/child Solutions – NK stuff. Quality of attention ignites thinking. Mind that holds the problem. Listening as a belief.
  4. Presence – Jiminy Cricket/child Solutions – NK stuff. Quality of attention ignites thinking. Mind that holds the problem. Listening as a belief.
  5. Questions we ask of coaches?
  6. People pleaser tendencies High feelings of impostor High achievement driver
  7. Not tools and techniques alone. Psychotherapy – introjection of therapist behaviours. No more games. Here and now responses. Learning by osmosis and having it done to you. Taking back to teams unconsciously. David Rock – we resist what we are told. Responsibility to be the embodiment of change!!
  8. Bion – 2 groups task and assumption Kurt Lewin and Leon Festinger, Milgram – cults, authority, troops, nazi movement Family therapy Invincibility of Group Think and lack of critical reflection Freudian concepts..Are you bored? Door handle moment and first five minutes
  9. Bion – 2 groups task and assumption Kurt Lewin and Leon Festinger, Milgram – cults, authority, troops, nazi movement Family therapy Invincibility of Group Think and lack of critical reflection Freudian concepts..Are you bored? Door handle moment and first five minutes