3. âAny leader of transformation needs to learn the
psychology of individuals, the psychology of the
group, the psychology of society and the
psychology of change.â
W. Edwards Deming
âŚAND THE PSYCHOLOGY OF THEMSELVES.
5. WAIT â Why Am I Talking?
High Quality Attention
Questions - but not for the purpose of gathering information for you
Questions which advance the thinking of the other person
Sit on the edge of your chair and demonstrate fascination
5
Coach as an Instrument of Change:
7. âWe remember lifeâs
important moments
especially well. Emotional
experiences, whether good
or bad, leave strong traces
in the brain.â
Joseph E. LeDoux
Centre for Neural Science,
NYU
8. Mezirow | Situations which give rise to critical
self-reflection and transformational learning:
⪠A disorienting dilemma
⪠A state of puzzlement
9. Jarvis | Non-transformative situations:
âNon-learning is our response to everyday
experience. As long as experience conforms to
our mental models, no learning is required.â
10. âPresence is the living
embodiment of
knowledge: the theories
and practices believed to
be essential to bring
about change⌠are
manifested, symbolized
or implied in the
presence of the
consultantâ
Nevis
11. Provide a presence that is lacking in the system
Develop congruence between your behaviour and what you teach others
Become an awareness expert
Help the client focus on their problems not on solutions you favour
Role model basic behavioural skills (communication, conflict, decisions)
11
Coach as an Instrument of Change:
12. 12
Burke | Coach as an Instrument of Change:
Ability to tolerate ambiguity
Ability to discover and mobilize human energy
A sense of mission
Ability to recognize own feelings and intuitions quickly
Ability to create learning opportunities
14. De Haan | Transformational moments
occur when:
⪠Tensions, uncertainties and anxieties
arise
⪠The coaching relationship is put to
the test
⪠A particular vulnerability is examined
⪠The coach accesses their own
emotions
18. âLearn your theories as
well as you can, but put
them aside when you
touch the miracle of
the living soul.â
Jung
19.
20. Group Dynamics - the
composite affect on
feelings and behaviour
of the unconscious
processes of the group.
âThe whole is greater
than the sum of its
parts.â
21. ⢠Underpinning assumptions
⢠Behaviour as a function of person in their environment
⢠Coalitions
⢠Roles and âBlack Sheepâ syndrome or scapegoating
⢠In crowd/out crowd
⢠Group Think
⢠Homeostasis
⢠Transference
⢠Projection
⢠Idealization of âleaderâ (YOU!)
⢠Unconscious communication
AWARENESS OF:
22. 22
How to increase self-knowledge:
Reflective Practice
Power and boundary issues
Integrate personal and family history into a source of strength
Awareness of self and awareness of regret/lack of effectiveness
Self-care
27. Where am I reactive?
When was the last time I got hooked by someone?
What hooked me? Judgments, thoughts / feelings?
What happened to my ability to choose my behaviour?
What can I learn from this?
27
Reflection exercise in pairs:
29. Kim Morgan
Director of Barefoot Coaching Ltd
@BarefootCoaches
www.barefootcoaching.co.uk Available now on Amazon
Editor's Notes
Here from a coaching perspective. Umbrella term: evocative â provocative, therapy â consultancy. Plethora of techniques. Common to all of them â role of coach as a key instrument of change and significant to the effectiveness of the change process.
Not agile but do know what you do â Geoff and others
Today â relevance for coaches, leaders and anyone in transformation. Individuals and teams.
Invite you to think about yourselves as IOCs â presence and impact
Mini coaching sessions
Drawing on psychology, group dynamics, OD practice
Take awareness into conference
20 years ago â ridicule. Now coaching widespread.
I have learned in 20 years importance of coachâs role. My research â you gave me permission..
David Howe â remembered and introjected therapist behaviours
Coaches who get consistently good results: Know when not effective, Ruthless compassion with clients. Awareness of their biases, assumptions, impact and model comfort with conflict, intimacy, chaos.
Raising self awareness in others â how much for ourselves/
Card â person next to you. How does that image represent you in your work: Presence, Impact, You at your best, You not at your best?
5 mins each
Working with transformation not for faint hearted!
Cognitive approaches donât bring about change. Knowledge is not enough. Beliefs, assumptions, values, story, hard-wiring.
Neuroscience â high emotion burns experience onto our consciousness. Not only ease with emotion but use it to advance the work.
When a coach becomes part of they system and doesnât provide a presence which is lacking. When the coach lapses into cosy chats. Not the most fascinating and challenging conversationâŚ..
Not tools and techniques alone. Psychotherapy â introjection of therapist behaviours. No more games. Here and now responses. Learning by osmosis and having it done to you. Taking back to teams unconsciously. David Rock â we resist what we are told.
Responsibility to be the embodiment of change!!
Presence â Jiminy Cricket/child
Solutions â NK stuff. Quality of attention ignites thinking. Mind that holds the problem. Listening as a belief.
Stay with not knowing.
Attend to own experience. Thermostat on system. Selectively share thoughts, feelings, hunches, sensaations and establish your presence in doing so. Offer. Withdraw. Process consulting. âI notice most of this discussion is confined to these four people â whatâs going on with the others?â Creates shift.
Facilitate clear, meaningful, heightened contacts between members of system (including coach)
Questions we ask of coaches?
People pleaser tendencies
High feelings of impostor
High achievement driver
Most commonly presenting issues in practice. Overdone or underdone on spectrum can learn to bring into balance. Not defining.
Later research literature on leader derailment: Procrastination, perfectionism, avoidance, habitual distrust, over friendliness, over managing, feeling like a fraud.
5 mins to do diagnostic â in a work context. Use with the lightest of steers. How do your overdone or underdone traits play out for you as a coach/leader/change agent.
Afterwards â confessions? Combinations? Geoff and I PP/FI
Task and Interpersonal always on our minds.
What about the miracle of several living souls in team?
How many conscious and unconscious processes at work in a group?
Not better but more powerful! You, the individuals, the individuals as they are within the group, the pairings, the combinations, the whole group unconscious processes!
Bion â 2 groups task and assumption
Kurt Lewin and Leon Festinger, Milgram â cults, authority, troops, nazi movement
Family therapy
Invincibility of Group Think and lack of critical reflection
Freudian concepts..Are you bored?
Door handle moment and first five minutes
We work in twos with teams.
Provoke ourselves as IOCs to a point where our hardwiring is lessened. Working with others is continuous opportunity to change too. Self-learning happens in the here and now with groups â including coach. How do otherwise we stay curious and available to help others discover the unknown aspects of themselves if we are not ready to discover ours?