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Behavioral Coaching-What is It?
BEHAVIORAL COACHINGWHAT IS IT?Dr. Shayne Tracy, CMC, OCCASSOCIATION OF CORPORATE EXECUTIVE COACHESHTTP://WWW.ACEC-WEBSITE.ORG CB@ACEC-WEBSITE.ORG908.509.1744
DR. SHAYNE TRACY CMCSenior Facilitator, Behavioral Coaching InstituteConsultant, Newhouse Partners Dr. Shayne Tracy is a Strategic Organization DevelopmentSpecialist and Master Coach. He is a trusted advisor tosenior managers and executives in the creation ofpersonal and corporate value. Dr Tracy has joined the Board and is a Shareholder ofOdyssey Transformational Strategies and OdysseyConsulting Institute Shayne’s activities include strategic planning, businessrestructuring, performancemanagement, assessment, diagnostics and executivecoaching. Shayne is also a Senior Facilitator with the BehavioralCoaching Institute and he certifies Master Coachesworldwide.
ABOUT DR. SHAYNE TRACY CMC, OCC Educator: Teacher, Principal, Assistant Superintendent HumanResources Business founder: HR Technologies Inc. Shareholder: www.hyperstreet.com Organizational Development Specialist: www.newhousepartners.com Certified Behavioral, Values, Attributes, SkillsProfessional, Pathfinder Career System Odyssey: The Business of Consulting-Director and Facilitatorwww.odysseyconsultinginstitute.com Certified Master Coach: www.executivecoachworx.com Senior Facilitator-Behavioral Coaching Institutewww.1to1coachingschool.com
OPPORTUNITIES FOR BEHAVIORALCOACHINGClimate of continuous changeEnvironment of “tight” economic realitiesCorporate awareness of need for internal coachesInternational corporate growthMulti-generational workplace environmentCross-cultural interpersonal dynamicsExpanding body of research supporting behavioral coachinginitiatives
INFLUENCE OF BEHAVIORBASED COACHINGBehavior-based (evidenced-based)coaching is a third wave psychologicalapproach (looking forward and notbackward) to achieving sustainablebehavioral change in a relatively shorttime frame
“Do not judge, and you willnever be mistaken.”—Jean Jacques RousseauMASTER COACH PRINCIPLEJean Jacques Rousseau
Ones Realityis Their RealityCORE MASTER COACH PRINCIPLE
WHAT IS BEHAVIORAL COACHING?Behavioral Coaching emphasizes generative behavioralchange, concentrating on strengthening self- identity andvalues, and bringing new or reframed vision and goals intopractical, achievable realityBehavioral Coaching involves helping people effectivelyachieve outcomes on a wider range of levels(emotional, social, skillful, intellectual, self-conceptual, motivational, valueful)
THE ROLE OF BEHAVIORALCOACHINGConsultingTrainingMentoringCounselingBehavioral CoachingKnowledgeCompetenciesPsych-Social PracticesLearning ProcessesBehavioral ModelsChange Processes
WHAT IS BEHAVIORAL COACHING? is creating a safe, supportive environment forsomeone to have their “internal conversation”out loudlives in use of language—language of change—change language 2 interchangeable power verbs “think” and“feel”is creating a behavioral context for planned, selfdirected action and focused results engaging emotions and feelings
WHAT IS BEHAVIORAL COACHING?is getting to “soul-talk vs. self-talk”depth of “Understanding’ is the beginning of behavioral possibilitiesis designing “actions and behaviors” that match “new conversations”adopts a scientific approach to coaching to bring aboutmeasurable, sustained learning acquisition and change
THE ELEMENTS OF A VALUES-BASEDBEHAVIORAL COACHING PRACTICEBehavioral Based Coaching is grounded in a distinctive set of corevalues and principles that guide behavior and actionsDemocratizationSelf-awarenessAuthenticityEmpowerment
BEHAVIORAL COACHING ANDLANGUAGEBehavioral Coaching acknowledges the medium for influencing islanguage*Consequently most of the strategy and dialogue about coaching isabout the use of different value words and how they are applied tocoaching situations*The language of change is change language—Dr. Shayne G. Tracy
What kind of person do I want to be?What do I want to do?What do I want to have?
BEHAVIORAL COACHING PATHWAYSHelping Change PathA set of values aimed at helping others changeImplicit in this developmental path are different approaches to personalchange and personal goal achievementHelping Path:amending, teaching, counseling, servicing, wisdom, compassion, interpreter, presence
BEHAVIORAL COACHING PATHWAYSEmpathy PathA set of values that suspend ones own self-interest in the interest ofunderstanding and appreciating the “values” of othersEmpathy Path:affection, reciprocation, inquiry, consideration, appreciation, open-mindedness, empathy, inclusion, or interdependence, selflessness
BEHAVIORAL COACHING PATHWAYSLeadership PathValues oriented towards using others to achieve your organizationalcoaching goalsLeadership Path: achieving, supporting, managing, influencing, leading,architecting, navigating
The Behavioral Coach Arena of InfluenceEmotionsFeelingsPhysiologyThe Brain Beliefs Values AttitudesBehaviorWhat We Do and SayDevelopmentIssueNeedsLearning
PROCESS LEVELS IN BEHAVIORALCOACHINGBehavioral performance/outcomes/ actions: what, specifically,must be done or accomplishedEnvironmental factors, the where and when, are determined by theorganizational cultureCapabilities refer to the mental maps, plans or strategies, the howactions are selected and monitored
PROCESS LEVELS IN BEHAVIORALCOACHINGBeliefs and values reinforce or inhibit capabilities, actions andmotivation, the why a particular path is takenIdentity factors relate to people’s sense of their role or mission, afunction of who a person or group perceives themselves to beSpiritual factors relate to people’s view of the larger system of whichthey are a part, the for whom or for what a particular action step orpath has been taken (the purpose)
CORE IDENTITIES OF THE BEHAVIORAL COACHThe CustodianThe GuideThe Trained ObserverThe TeacherThe MentorThe SponsorThe AwakenerThe Facilitator
Point ACurrent StateInner DialoguePoint BFutureState?PossibilitiesEmpowermentOwnershipAccountabilityResponsibilityBehavioral ChangeStart With the End in View
No single model or theory can explain all of the personal variables that anindividual experiences in the process of changeAs coaching professionals become familiar with behavior change modelsand access validated behavioral change tools they can facilitate creativesolutions to serve client needs and situations
PRIMARY DISCIPLINES INFORMINGBEHAVIORAL BASED COACHINGCognitive-Behavioral ApproachHow to enhance thinking skills, conceptual thinking and decision makingSolution-Focused ApproachIdentifying what works and doing more of it while replacing what doesn’twork with alternative behaviors
SECONDARY DISCIPLINES INFORMINGBEHAVIORAL BASED COACHINGOrganizational and social psychology focuses on and explainsindividual and group behaviorsClinical psychology provides validated methods of assessment andself-managementSystems approach looks at the organizational forces supporting orsabotaging progressHumanistic psychology explores meaning and authenticity
SECONDARY DISCIPLINES INFORMINGBEHAVIORAL BASED COACHINGBehavioral coaching incorporates social learningtheory, constructivism, organizational psychology, developmentalpsychology, and logotherapyPsychodynamic theory furnishes the constructs of self-awareness/insight and defense mechanismsSports psychology concentrates on goalsetting, focus, motivation, and commitmentPhilosophy also influences the behavioral coaching model in thatcoaching inevitably addresses an individual’s view of the world andhis or her guiding philosophical or moral principles
ARENAS FOR BEHAVIOR-BASEDCOACHINGExecutive CoachingGlobal Executive CoachingLeadership CoachingManagement CoachingCEO/Directors CoachingBusiness Services CoachingBusiness Development Coaching The Small Business Development Coach The Sales Coach Career Coaching Communication Coaching Coaching Educators The Tertiary Coach Health Care Coaching Political Leadership Coaching
Recommended BooksBehavioral Coaching-Dr. Suzanne Skiffington and Perry ZeusCoaching With The Brain in Mind-David Rock, Linda J. PageExecutive Coaching With Backbone and Heart- Mary-Beth O’NeilPsychology of Executive Coaching-Theory and Application-BrucePeltier
Thank you for your participation!ASSOCIATION OF CORPORATE EXECUTIVE COACHESHTTP://WWW.ACEC-WEBSITE.ORG CB@ACEC-WEBSITE.ORGCB BOWMAN 908.509.1744SPEAKER INFORMATION:Dr Shayne Tracy CMC, OCC firstname.lastname@example.orgSkype: shayne.tracy