1. BARBARA MENDELSON
8220 S CORAL CIRCLE, NORTH LAUDERDALE, FL 33068
954-724-5840
EMAIL: BARB5009@BELLSOUTH.NET
Hello:
My name is Barbara Mendelson and I live in North Lauderdale, Florida. I have been in
the field of customer service for over 25 years, with managerial and supervisory
positions.
I am currently seeking employment as a Customer Service Specialist. I come from the
old school of work habits. I believe that hard work and dedication to my job is most
important. I also believe that my customers are number one and anything that I can do to
help them resolve issues, is what it is all about.
I am a hard worker and a very quick learner. I am dependable and loyal and have a great
rapport with my customers.. I work well with others and feel that my experience and
expertise would make me a great asset to your company.
I have been fortunate to work in all aspects of customer service. In my early years I was
able to be part of a new company just getting started, which became very successful. That
company was Hiway Technologies and from there went into other fields of customer
service.
If you should have any questions, please feel free to contact me.
Thank you in advance for your time.
Sincerely,
Barbara Mendelson

2. EMPLOYMENT HISTORY:
Manufacturing Company – January 31, 2012- Feb 2016
Customer Service Mgr. - Process orders, resolve problem issues, prepare daily reports for
customers, answer emails, prepare shipping quotes, contact customers for payment, prepare and
process returns back to the company, follow up with customers regarding payment
Wagner & Hunt, P.A. Laid Off Margate, FL
Legal Clerk – Garnishment Dept March 2010 to Nov 28, 2011
Prepared daily documents for collection department, processed emails, spoke with customers.
Global Response – Call Center Margate, FL
Customer Service Representative Dec 2008 to February 2010
Client – Lord&Taylor - Processed orders and returns. Dealt with problem issues for customers.
Prime Lending Group Company filed Bankruptcy Ft. Lauderdale, FL
Office Manager Dec 2002 to August 2008
Managed 6 employees, handled all aspect of business for owner. Processed titles, confirmations
of insurance, etc.
Epic Furniture Company filed Bankruptcy Margate, FL
Reseller Account Manager/Customer Service February 1999 to July 2002
Processed orders, dealt with shipping dept and processing shipping quotes, resolved problem
issues for customers.
Hiway Technologies, Inc. Boca Raton, FL
Customer Service Representative March 1996 to February 1999
Processed orders, handled problem issues for customers. Responded to emails from customers.
Physicians Consultant & Management Corporation Plantation, FL
Administrative Assistant/Customer Service Dec 1992 to January 1994
Caduceus Malpractice Insurance Company Ft. Lauderdale, FL
Underwriter January 1986 to October 1992
EDUCATION:
Sawyer School of Business Cleveland, OH
Certification – Medical Secretary July 1979
Beachwood High School Graduated June 1976
ORGANIZATIONS:
Lifetime Volunteer for Relay for Life – Cancer Organization
Lifetime Member of Binai Brith Women’s Association
Holocaust Survivors 2nd
Generation
STRONG POINTS:
 Dedicated, hard working, organized, reliable, conscientious, multi-tasker, team player
SKILLS:
Word Excel (Data Entry) Outlook E-mail
Internet Windows 2000 Windows XP Type 70 wpm
Copiers & Faxes Netsuite