The document provides a sample client referral letter that includes space for clients to provide names and phone numbers of referrals along with a customer service survey. The goal of the letter is to generate referrals from satisfied clients by asking them to provide contact information for friends or family members who could benefit from the same services. Sending the letter along with a stamped self-addressed envelope is suggested to improve the response rate.

1. Dean Wegner
WJ Bradley Mortgage Capital Corp
Phone: (602) 432-6388
Fax: (480) 362-1522
dean@teamdean.com
www.teamdean.com
Client Referral Letter
Help Your Clients Send You Referrals!
A follow up letter with a Customer Evaluation Survey can generate
referrals from recent clients and associates. I have included a sample
referral request below. I send a similar letter out to all of my clients, along
with my own Customer Survey to make sure my team and I are
maintaining our goal of 100% customer satisfaction. I have found that I get
better response by including a stamped, self-addressed envelope with
each letter.
Dear Customer Name,
My team and I want to thank you for the opportunity to work with you on
your recent transaction. As you know, my business is based upon
referrals. If you have family members or friends who you feel would benefit from the type of service you received on your
recent transaction, please jot down their names and phone numbers below. My team and I will contact each referral you
provide us with, and make sure they receive the same superior service we have provided to you.
I have also enclosed a Customer Service Survey. If you feel there is any way we could have improved our service, please
let us know. We are always interested in taking care of each and every client as though they were a member of our
extended family.
Referral Names and Phone Numbers:
1.______________________________________________________________
2.______________________________________________________________
3.______________________________________________________________
4.______________________________________________________________
5.______________________________________________________________
Thank you for your feedback and referrals!
Do you see how this sort of letter can generate leads for you at virtually no cost? Try it out, and keep me posted on your
success!
Stay tuned for more Business Boosters coming your way!