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Campaign Summary Report Brand: Coffee Culture
Marketing Managers: Azim Akhtar & Kenneth Taylor
Date: May 20, 2016
2
Commerce Slides
AGENDA
•  Executive Summary
•  Budget – only available for internal use
•  Results
#CoffeeCultureReese
#ILoveReeseDay
On	
  May	
  18,	
  2016	
  Coffee	
  Culture	
  celebrated	
  I	
  Love	
  Reese	
  Day	
  by	
  encouraging	
  guests	
  to	
  visit	
  one	
  of	
  our	
  locaAons,	
  take	
  a	
  
selfie	
  with	
  their	
  Reese® treat	
  and	
  share	
  it	
  on	
  social	
  media	
  to	
  automaAcally	
  receive	
  a	
  $5	
  e-­‐giJ	
  card.	
  We	
  leveraged	
  this	
  
social	
  holiday	
  to	
  introduce	
  our	
  new	
  Reese® products,	
  build	
  awareness	
  for	
  the	
  campaign	
  and	
  drive	
  significant	
  digital	
  results.	
  	
  
	
  
We	
  are	
  excited	
  to	
  announce	
  that	
  Coffee	
  Culture’s	
  MarkeAng	
  Department	
  was	
  able	
  to	
  reach	
  over	
  640,000	
  individuals	
  across	
  
all	
  digital	
  plaQorms.	
  Moreover,	
  we	
  garnered	
  100	
  pictures	
  on	
  May	
  18,	
  2016	
  alone,	
  grew	
  our	
  social	
  media	
  pages	
  by	
  a	
  total	
  of	
  
14%,	
  engaged	
  with	
  guests	
  throughout	
  the	
  full	
  day	
  and	
  received	
  incredible	
  guest	
  feedback.	
  	
  
	
  
Within	
  the	
  aSached	
  document	
  you	
  will	
  find	
  a	
  breakdown	
  of	
  the	
  campaign	
  and	
  the	
  results	
  achieved.	
  	
  	
  
	
  
	
  	
  
	
  	
  
	
  	
  
3
Executive Summary
Indulge with Reese® - #ILoveReeseDay
I Love Reese® Day
4
Commerce Slides
BUDGET
Media Used $
Bloggers
Paid Social Media Ads
E-Gift Card #ILoveReeseDay Selfie
*Influencers
**Miscellaneous
Total
Spend Removed – only for internal use. Total spend for
#ILoveReeseDay
*Influencers are posting throughout the Indulge with Reese
Campaign. However, we have included the cost into the
#ILoveReeseDay budget.
**Reese Head Office drop-off, PR initiatives such as radio-drop
offs, etc.
5
Commerce Slides
RESULTS
Summary of #ILoveReeseDay Campaign
Significant Engagement Increase
Engagement on social pages increased by 124% on May 18, 2016
Overachieved #ILoveReeseDay Selfie posts by 100%
100 guests submitted selfies for #ILoveReeseDay, which over achieves our target by 100%
Increased Social Media following by 14% in 1 day!
Total social media account increase (across Facebook, Twitter & Instagram) is 14%
During the I Love Reese Day campaign we achieved a total reach 642,546 individuals!
6
Commerce Slides
INSTAGRAM RESULTS
Instagram
#CoffeeCultureReese
Results
•  Reach: 260,000
•  Impressions: 280,000
•  Likes: 8,468
•  Total Posts: 69
•  Total Comments: 904
•  Instagram account has surpassed our
goal of a 8.25% increase by June 30,
2016 to reaching an 11% increase by
May 20, 2016
•  First OGI Brand to reach over 3,000
followers (largest OGI Brand)
•  Current followers: 3,283
•  #1 Trending brand under the
#CoffeeCulture hashtag
•  Featured on top blogs (TasteToronto,
TO_Finest and LoveToronto – with a
total following of: 324,800)
7
Commerce Slides
INSTAGRAM RESULTS CONT’D
Instagram
8
Commerce Slides
TWITTER RESULTS
Twitter
#CoffeeCultureReese
Results
•  Reach: 185,000
•  Timeline deliveries: 210,000
•  Total tweets: 154
•  Gained 95 new followers in 2 days
•  Multiple verified accounts tweeted/
retweeted our campaign including:
Indie88, TasteToronto, LoveToronto,
Todd Shapiro, and more
•  First OGI Brand to reach over 2,500
followers (largest OGI Brand)
•  Retweeted by Reese® Canada over 5
times
Key Insights on Twitter (past 28 days)
•  Tweet impressions rose by 88.2%
•  Profile Visits grew by 18.7%
•  Mentions increased by 19.5%
9
Commerce Slides
TWITTER RESULTS CONT’D
Twitter
10
Commerce Slides
FACEBOOK RESULTS
Facebook
#CoffeeCultureReese
Results
•  Reach: 197,546
•  Likes: 983
•  Total shares: 254
•  Total Comments: 211
•  Gained 542 fans
•  Great feedback from guests
11
Commerce Slides
FACEBOOK RESULTS CONT’D
Facebook
Key Insights on FB
•  83% of individuals that liked the Reese ads were female
•  Majority age group is females between: 18-34
Thank You
Coffee Culture - #ILoveReeseDay Campaign

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I Love Reese Day Summary Report_20MAY16_EditedForReese[2]

  • 1. Campaign Summary Report Brand: Coffee Culture Marketing Managers: Azim Akhtar & Kenneth Taylor Date: May 20, 2016
  • 2. 2 Commerce Slides AGENDA •  Executive Summary •  Budget – only available for internal use •  Results
  • 3. #CoffeeCultureReese #ILoveReeseDay On  May  18,  2016  Coffee  Culture  celebrated  I  Love  Reese  Day  by  encouraging  guests  to  visit  one  of  our  locaAons,  take  a   selfie  with  their  Reese® treat  and  share  it  on  social  media  to  automaAcally  receive  a  $5  e-­‐giJ  card.  We  leveraged  this   social  holiday  to  introduce  our  new  Reese® products,  build  awareness  for  the  campaign  and  drive  significant  digital  results.       We  are  excited  to  announce  that  Coffee  Culture’s  MarkeAng  Department  was  able  to  reach  over  640,000  individuals  across   all  digital  plaQorms.  Moreover,  we  garnered  100  pictures  on  May  18,  2016  alone,  grew  our  social  media  pages  by  a  total  of   14%,  engaged  with  guests  throughout  the  full  day  and  received  incredible  guest  feedback.       Within  the  aSached  document  you  will  find  a  breakdown  of  the  campaign  and  the  results  achieved.                     3 Executive Summary Indulge with Reese® - #ILoveReeseDay I Love Reese® Day
  • 4. 4 Commerce Slides BUDGET Media Used $ Bloggers Paid Social Media Ads E-Gift Card #ILoveReeseDay Selfie *Influencers **Miscellaneous Total Spend Removed – only for internal use. Total spend for #ILoveReeseDay *Influencers are posting throughout the Indulge with Reese Campaign. However, we have included the cost into the #ILoveReeseDay budget. **Reese Head Office drop-off, PR initiatives such as radio-drop offs, etc.
  • 5. 5 Commerce Slides RESULTS Summary of #ILoveReeseDay Campaign Significant Engagement Increase Engagement on social pages increased by 124% on May 18, 2016 Overachieved #ILoveReeseDay Selfie posts by 100% 100 guests submitted selfies for #ILoveReeseDay, which over achieves our target by 100% Increased Social Media following by 14% in 1 day! Total social media account increase (across Facebook, Twitter & Instagram) is 14% During the I Love Reese Day campaign we achieved a total reach 642,546 individuals!
  • 6. 6 Commerce Slides INSTAGRAM RESULTS Instagram #CoffeeCultureReese Results •  Reach: 260,000 •  Impressions: 280,000 •  Likes: 8,468 •  Total Posts: 69 •  Total Comments: 904 •  Instagram account has surpassed our goal of a 8.25% increase by June 30, 2016 to reaching an 11% increase by May 20, 2016 •  First OGI Brand to reach over 3,000 followers (largest OGI Brand) •  Current followers: 3,283 •  #1 Trending brand under the #CoffeeCulture hashtag •  Featured on top blogs (TasteToronto, TO_Finest and LoveToronto – with a total following of: 324,800)
  • 8. 8 Commerce Slides TWITTER RESULTS Twitter #CoffeeCultureReese Results •  Reach: 185,000 •  Timeline deliveries: 210,000 •  Total tweets: 154 •  Gained 95 new followers in 2 days •  Multiple verified accounts tweeted/ retweeted our campaign including: Indie88, TasteToronto, LoveToronto, Todd Shapiro, and more •  First OGI Brand to reach over 2,500 followers (largest OGI Brand) •  Retweeted by Reese® Canada over 5 times Key Insights on Twitter (past 28 days) •  Tweet impressions rose by 88.2% •  Profile Visits grew by 18.7% •  Mentions increased by 19.5%
  • 10. 10 Commerce Slides FACEBOOK RESULTS Facebook #CoffeeCultureReese Results •  Reach: 197,546 •  Likes: 983 •  Total shares: 254 •  Total Comments: 211 •  Gained 542 fans •  Great feedback from guests
  • 11. 11 Commerce Slides FACEBOOK RESULTS CONT’D Facebook Key Insights on FB •  83% of individuals that liked the Reese ads were female •  Majority age group is females between: 18-34
  • 12. Thank You Coffee Culture - #ILoveReeseDay Campaign