ERIAS Master Class 4: Job placement

EUROPEAN REFUGEES INTEGRATION ACTION SCHEME
Master Class 4: Job Placement

PART 1
Employment in Greece - ID numbers you need

When you can work?
 You must complete six months after Full Registration.
Rights:
 Work as an employee
 Work as a freelancer
 Open a business
Same rights as any Greek citizen.
Obligations:
 if you get a job, Inform the Asylum Service immediately
Same obligations as any Greek citizen.

ID numbers you need
Like everyone in Greece, before you can start working you must get
several ID numbers.
1. Getting a tax number (AFM)
2. Getting a Social Security Number ( ΠΑΑΥΠΑ or AMKA)
3. Getting a National Insurance number (IKA)

 Go in person to a tax office
 Tax offices are open between 7:30 a.m. and 2:30 p.m
(many locations open later than 7:30 a.m. and stop serving people as early as 1:30
p.m.)
 Bring: - Full Registration card or Residence Permit
- Proof of address
Find the closest tax office to you here
 Asylum Seekers
In 2019 Greece passed a law restricting the right to work for the asylum seekers. The
asylum seekers have the right to work 6 months after their full registration.
 Recognized refugees/persons granted subsidiary protection
Recognized refugees and persons granted subsidiary protections have the right to
work immediately after their decision is issued.

How long does it take to get an AFM?
NOTE: If authorities find that your documents are fake, you may be charged with
the crime of forgery and of using a forged document.
You can expect to wait more than a month to get your AFM number, due to a
ministerial decision made in July 2018, for the verification of the authenticity of the
documents.
 If you provided proof of address issued by an official accommodation facility such
as a camp or UNHCR accommodation, the tax authorities will check with the
accommodation manager.
 If you declared a permanent address through an official form, tax authorities may
ask for additional documents to prove your address or will check with other
authorities like the local municipality, the police or the regional Asylum Office.

What do I need to know if I’m already an AFM-holder?
Asylum-seekers and refugees who already have an AFM will be
screened by the tax office to make sure that they used authentic
documents.
NOTE:
If it turns out that an AFM number was issued
with forged documents, tax officers will
deactivate the AFM number and inform the
public prosecutor, and the holder of that AFM
number will face criminal charges.

Accessing the online TAXISnet platform
“kleidarithmos” : a key number you should get to sign up and use online
TAXISnet platform
When using the key number for the first time you must set a unique
username and password
TAXISnet username and password are needed for almost all tax office
procedures like:
 Submit a tax declaration yearly (even one that states zero income)
 Print a tax clearance certificate
 Print an AFM certificate
 Apply for social benefits (if you are eligible)

2. Getting a Social Security Number (ΠΑΑΥΠΑ or AMKA)
Why you need a ΠΑΑΥΠΑ or ΑΜΚΑ
You need a ΠΑΑΥΠΑ or ΑΜΚΑ in order:
 to have access to health care
 to work
 to get insurance for yourself and your family

Differences between ΠΑΑΥΠΑ and ΑΜΚA
ΑMΚΑ: a Social Security Registration Number (in Greek, «Αριθμός Μητρώου
Κοινωνικής Ασφάλισης»)
ΠΑΑΥΠΑ: a Provisional Social Security and Health Care Number (in Greek,
«Προσωρινός Αριθμός Ασφάλισης και Υγειονομικής Περίθαλψης Αλλοδαπού»
Until January 2020:
Asylum seekers get AMKA
Refugees get AMKA
Since January 2020:
Asylum seekers get ΠΑΑΥΠΑ
Refugees get AMKA

When and how you can get a ΠΑΑΥΠΑ
If you apply for international protection in Greece now, the Asylum Service will provide
you with a Full Registration Card, on which ΠΑΑΥΠΑ is indicated.
As long as you remain a full registration card holder, ΠΑΑΥΠΑ remains valid, giving
you free access to health care.
 If you have applied for international protection before January 2020 and you
are still an asylum seeker, you will get a ΠΑΑΥΠΑ number, next time you
renew your full registration card.
 If you already have an AMKA and you are still an asylum seeker, AMKA will
automatically turn into ΠΑΑΥΠΑ. This will be indicated on you full registration
card, next time you renew it.
Due to the Covid-19 and the new measures, you can access the electronic platform
of IDIKA and check if you have ΠΑΑΥΠΑ (Provisional Social Security and Health Care
Number -PAAYPA), without the need to visit the offices.

When and how you can get an ΑΜΚΑ
 If you are granted refugee status, ΠΑΑΥΠΑ will be deactivated, one month
after you obtain your residence permit.
 You can get an AMKA by visiting the closest citizens service center KEP
(or “ΚΕΠ,” in Greek)
 Find the nearest KEP office here
 KEP office hours: 8 a.m. - 2 p.m.

What to bring for getting an AMKA
Documents you should bring to a KEP office are:
 Residence Permit or Travel Document, if you have one
 Proof of address

Can I get an AMKA for my children and other family members?
Yes !
To get an AMKA for your children, bring:
o Their Residence Permits
o All other documents they have
You can get an adult relative an AMKA, bringing with you:
o His or her Residence Permit
o All the other documents he or she may have
o An official letter in Greek, signed by your adult relative and officially stamped in a
KEP office, authorizing you to represent him or her at a KEP office, specifically to
get him or her an AMKA.

Get help !
Contact a legal aid provider.

3. Getting a National Insurance number (IKA)
 The employer needs AMA Number (National Insurance Number) to
complete hiring.
 Go in person to the EFKA - office closest to where you live, depending of
your address Visit the Registry Department (“Μητρώο Ασφαλισμένων”). You
do not need an appointment.
 You can find a list of EFKA offices (in Greek) here
 You should have with you:
o Your Full Registration card or your residence permit (and passport, if you
have one
o A copy of your AMKA document
o Your employer’s letter for job offer («βεβαίωση πρόσληψης»)
o Proof of address (this is needed for the EFKA officer to check if you have gone
to the competent EFKA office)

Getting paid from a job
 Before you can get paid for work in Greece, you must get
a bank account.
Who can get a bank account ?
 Workers’ salaries are paid directly into a Greek bank account
TIP: It may be most efficient to open an account at the same bank your
employer uses because you may receive your salary on the same day
your employer transfers it.

What to bring to a bank
Bring these documents to a bank:
 Your Full Registration card, along with a certificate issued by
the Asylum Service
 or your residence permit (and passport, if you have one)
 A copy of the document that lists your AFM number
 A copy of the document that lists your AMKA number
 A document from your mobile company stating that your phone number
is listed under your name.

What to bring to a bank
 Proof of address. The address declared at the bank should be valid
because at that address will be delivered the debit card by post.
 Your employer’s letter to the bank (in case you need the bank account
for your employer to pay your salary)
Note: Some banks in Greece might provide their own forms (usually available in
Greek and in English) for you and your employer to fill out and sign.
Note: Sometimes the bank may ask you to bring with you witnesses or interpreter
who understand the Greek language to sign the documents required to open a bank
account

PART 2
Unemployment Card - OAED

Are refugees and TCNs eligible to receive unemployment
benefits or unemployment assistance?
After the passing of the Law 4375/2016:
o If a migrant loses his/her job, he/she may contact the Manpower
Employment Organization (OAED) through which he may:
i. be insured as unemployed
ii. receive an unemployment benefit for a certain period of time
iii. participate in subsidized vocational training programs
iv. And receive advice on finding a job (employment counselling
services).

Are refugees and TCNs eligible to receive unemployment
benefits or unemployment assistance?
 OAED provides insurance coverage to the registered unemployed
individuals, for a limited period of time depending on how long they were in
employment and in unemployment.
 OAED grants the unemployment benefit for a certain period of time to
individuals who lost their job because their employment contract had
expired or been terminated by the employer (dismissal).
 OAED provides other benefits as well (the family allowance, maternity
allowance or the Day Nurseries of OAED (for the working mothers who are
entitled to enroll their children to the (now abolished) Workers’ Fund
Organization.
 OAED provides Employment Counseling Services, in which the interested
parties may get advice on accessing the labour market.

How to get an unemployment card.
Who can get an unemployment card?
You can get an unemployment card if you are:
 A fully registered asylum-seeker, a recognized refugee or a
beneficiary of subsidiary protection
 15 to 74 years old
 Unemployed and actively seeking a job
 Registered at OAED’s registry as unemployed (See how to
register below.)
 Not a student of any kind

What to bring to OAED:
 Your Full Registration card or Residence Permit
 A copy of your tax number, or AFM
 A copy of your social security number, or AMKA
 Proof of address (House Contract or Homeless Certificate)

Find your closest OAED office here (in Greek).
To use the database:
At “Περιφέρεια” choose the prefecture where you live.
At “Νομός” choose the region where you live.
At “Είδος Υπηρεσίας” choose “ΚΠΑ2.”
From March 2020, the registration to OAED’s Registry can
be done on line through e-Services.
Here you can find the link to start the registration (click on the
"ΕΙΣΟΔΟΣ ΧΡΗΣΤΗ ΣΤΟ ΣΥΣΤΗΜΑ")

What the unemployment card offers
An unemployment card gives you access to:
 Free public transportation in cities
 Free access to museums and cultural centers
 Vocational training (in Greek)
 Other financial benefits, including Social Solidarity Income
payments, financial support to help you rent a house or pay utility
bills, if you meet special requirements which are different for each
benefit. You need to ask at the nearest OAED office

What happens after you get your unemployment card
You need to access this platform every time you want to:
 Renew your card (You should do so every three months and at
least 5 working days before your card expires.)
 Get a monthly certificate showing that your card is valid (You will
need this certificate to get free transportation.)

What if I don’t know any Greek?
 Officers at the nearest KEP (“ΚΕΠ,” in
Greek), the Greek citizens service center,
can help you!
 Visit on a weekday, between 8 a.m. and 2
p.m. (You don’t need an appointment.)
 Bring:
i. Your unemployment card
ii. Your Full Registration
card or Residence Permit
iii. A copy of your tax number, or AFM
iv. A copy of your social security number,
or AMKA

PART 3
Preparing for a Job Interview

 Behavioral Interview
 Case Interview
 Competency Based Interview
 Group Interview
 Informal Interview
 Informational Interview
 On the Spot Interview
 Panel Job Interview
 Phone Interview
 Structured Interview
 Unstructured Job Interview
 Video Interview
Types of an Interview:

Behavioral Interviews:
Interviewers use behavioral based interviews to
determine how you’ve handled various job situations
in the past.
Case Interviews
Interviews that include the interviewer giving you a
business scenario and asking you to manage the
situation are called case interviews

Competency Based Interviews
Interviews that require you to give examples of specific skills are
called competency-based interviews, or job specific interviews

Group Interviews
Employers may hold group
interviews because they’re often more
efficient than one-on-one interviews
Informal Interviews
This is more of a casual discussion than a
typical job interview.

Informational Interviews
An informational interview is used to collect
information about a job, career field, industry
or company.
On the Spot Interview
Sometimes you’ll be expected to do an on
the spot interview. For example, you may
turn in your application and be asked to do
an interview right away

Panel Job
Interview
A panel job
interview takes place
when you’re
interviewed by a panel
of interviewers.
Phone Interviews
While you're actively
job searching, you
may need to be
prepared for
a phone
interview on a
moment's notice

Structured Interview
A structured interview is typically when the interviewer asks all the
candidates the same questions
Unstructured Job Interview
An unstructured interview is a job interview in which questions may
be changed based on the interviewee's responses

Video Interviews
As hiring becomes global and more employees work
remotely, video interviews have become commonplace.
(Skype, Zoom, Webex etc.)

Possible Questions for Candidates Preparing for an Interview
There are 6 common categories of questions, concerning :
 Personal information and interest
 Your professional behavior
 Professional objectives and prospects
 Previous work
 Your motivations
 Your studies
 We will find the most common questions for practice in the Annex I

It’s your turn to ask questions!
Some examples:
• How did this position become available?
• How many people work in this office/ department?
• What is the typical work week?
• Who does this position report to?
• How does one advance in the company?
• When can I expect to hear from you?

The Best Ways to Prepare for a Job Interview
It is an opportunity:
- For the employer to distinguish points on your CV as well as
evaluate aspects of your personality.
- For you, to be familiar with the work and environment, the
employer or executives of the business, to present yourself and
convince them of your capabilities to meet the needs of the
business and the demands of the particular job position.

1. Analyze the Job
 Review job description
 Consider what the
company is seeking
 Make a list of skills,
knowledge and
professional and personal
qualities required
3. Make a Match
 Create a list of up to 10
assets that match job
requirements
 Think of examples from
past work experience that
show these qualities
2. Research the company
 Find out whether the
company and its culture are
a good fit for you

4. Get Your Interview
Clothes Ready
5. Decide What to Do
With Your Hair

Bring:
A portfolio
Extra copies of your resume
A list o references
A list of questions
Something to write on
6. What to Bring to a Job Interview
Don’t Bring:
 Mobile phone (at least turn it
off)
 Cup of coffe
 Gum

During the interview:
 Watch your body language
 Shake hands firmly
 Make eye contact as you articulate
your points
 Pay attention
 Be attentive
 Look interested
7. Practice Interview Etiquette

 If you're not paying attention, you're
not going to be able to give a good
response.
 At the end of the interview, let the
recruiter know that you believe the
job is an excellent fit and that you
are highly interested.
8. Listen and Ask Questions
9. Follow Up With a Thank
You Note
 Send a thank-you note or
email reiterating your interest
in the job

Most common mistakes
1. Being nervous
2. Lack self-critisism
3. Comparing yourself with other
candidates
4. Discussing personal problems

Preparing a job interview
• Annex II-Exercise 1
• Annex III-Exercise 2
• Annex IV-Exercise 3
• Annex V-Exercise 4

Workplace culture
IMPORTANT
• Be on time everyday
• Go to work every day
• If you are sick or you
have an emergency,
call 2 hours before
work to tell them
KNOW THE COMPANY’S
POLICIES ON
• Sick leave
• Time clock
• Dress code
• How to quit your job
• Resolving problems
• Who to call if you can’t
go to work

Workplace culture
ENDING A JOB
 After 6 months, you may be able to move up to a higher-level position within
the same company OR start looking for another job
 Make sure you have another job lined up before leaving a job, if you are not
supported by someone else financially
 Must inform/Must write a 2-week notice to your boss (check policy on that) to
let them know you are leaving
 Ask for recommendation letters before leaving
 Remember to update your CV with new information about duties and job
position

Workplace culture
HAVE IN MIND
 Gender equality at work is supported and encouraged
 Your Manager/Supervisor may be a woman
 Avoid political or religious subjects
 It is common to eat at work during your break time, making it a good
opportunity to communicate with your colleagues
 Sometimes colleagues go out after work, as a good way to boost the team spirit
and network
 Check the dress code of company
 Smoking rules: check with the company
 Talk to others using Mr. and Mrs. and their last name if not told to do otherwise
 A proper greeting at work with external partners: Handshake

Examples of Workplace Values
 Being accountable.
 Making a difference.
 Focusing on detail.
 Delivering quality.
 Being completely honest.
 Keeping promises.
 Showing tolerance.
 Being reliable.
 Being positive.
 Meeting deadlines.
 Helping others.
 Being a great team member.
 Respecting company policy and
rules, and respecting others.

10 tips for new employees
 Research your environment before diving in.
 Smile, ask questions, and be interested.
 Practice saying yes.
 Don't complain.
 Respect everyone.
 Give 110 percent.
 Repeat everyone's name after being introduced.
 Appreciate company quirks.
 Offer to help.

References:
 ‘ESJ Survey’, Cedefop, 2014
 ‘Skills Forecast’, Cedefop, 2018
 ‘Country Report Greece 2020’, European Commission, 2020
 ‘Council Recommendation On The National Reform Program Of Greece’, European Commission, 2020.
 ‘Digital Economy Society Index’, Iobe, 2018
 ‘Education And The Labour Market In Greece: Impact Of The Crisis And Key Challenges; Greece, Lazaretou S., 2016
 ‘Fleeing Of Human Capital: Contemporary Migration Tendencies Of The Greeks In The Years Of Crisis’, Economic
Bulletin, No 43, Bank Of Greece
 ‘Talent Shortage Survey’ , Manpower Group, 2016/17
 ‘Labour Market Integration Of Asylum Seekers And Refugees’, Greece, Dimitris Karantinos, 2016
 Generation 2.0, [https://g2red.org/]
 Eures, [https://www.europeanjobdays.eu/en/content/greece]
 Refugee.Info, [https://www.refugee.info/greece]

ERIAS Master Class 4: Job placement

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