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INTO University of Exeter Pre-Departure Guide 2011-2012

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INTO University of Exeter Pre-Departure Guide 2011-2012

  1. 1. Pre-departure guide 2011–2012 gINTO UNIVERSITY OF EXETERYOUR BEST ROUTE TO UNIVERSITY SUCCESS
  2. 2. Pre-departure guide 2011–2012Welcome I am delighted that you have chosen to study at INTO University of Exeter. Whichever INTO course you are planning to follow with us, you will have excellent teaching to prepare you for your further university study. The University of Exeter has a strong reputation for its teaching and research in various subjects and is an increasingly popular destination for high calibre students from around the world. At INTO we aim to provide you with a rich social experience. More than 50 different nationalities are represented in the Centre, providing the ideal opportunity to make friends with other students from different cultures and backgrounds. INTO will organise its own social events so that you enjoy your time to the full outside the classroom. As a full member of the University, you can use all the study, sport and social facilities on campus and we will introduce you to these in your first week here. The University campus offers a beautiful environment and the City of Exeter is a safe and friendly place. I know that you will settle in quickly and enjoy your time with INTO. Our brand new study centre opened in January 2011, providing an inspiring learning environment with state-of-the-art facilities. I look forward to welcoming you to our Centre. Penny Foster Centre Director, INTO University of Exeter Start dates All students should plan to arrive two days prior to your programme start date – please ensure you arrive on time!
  3. 3. In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198Meet the INTO University of Exeter teamPenny Foster Jill Bartholomew Ruth Davenport Helen RobinsonCentre Director Head of Student Services Admissions Officer Admissions Co-ordinatorBridget Pearse Sarah Pike Paula Stone Jemma ClancyAccommodation Officer Homestay Co-ordinator Welfare Officer Visa/Social Co-ordinatorDenisa Newmanov Melian KearneyReceptionist Admissions Co-ordinatorContentsWelcome 2 Orientation programme 11Meet the INTO University of Registering for your course 12Exeter team 3 Making the most of your first week 14Before you leave 4 Social programme 15Before you arrive in the UK 5 Health and safety 16Arrival at the airport 6 Key contacts, useful numbersArriving at INTO University of Exeter 7 and websites 17Airport collection form 8 Maps 18Money 10
  4. 4. Pre-departure guide 2011–2012Before you leaveChecklist – before you leave homePlease make sure you have completed everything on this checklist before you leave home. As soon as possible:1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?2. Have you returned your Arrival Details Form to admissions.finance@into.uk.com?3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details Form and the Credit Card form.4. Have you booked your accommodation?5. Have you checked your passport is valid for at least six months?6. Have you applied for and received your visa?One or two weeks before you leave for the UK:7. Have you organised cash and pound sterling traveller’s cheques to bring with you?8. Do you know your airline’s luggage allowance and have you packed accordingly?9. Have you emailed a passport photograph to m.e.fulcher@exeter.ac.uk for your INTO student card?What to bring with you:10. Have you packed all relevant original documentation or certified copies including your: • INTO Offer Letter • INTO CAS statement – if required • IELTS certificate or original English Language test result • ny other original documents/transcripts listed in your Offer Letter/CAS Statement, for A example your high school certificate or home university certificates including translations (if originals are not in English). You will need these to register and enrol on your course and to extend your visa in the UK when you need to • Passport and Visa/Identity card • ank statement (no more than 1 month old showing the required funds for 28 days) as evidence to B show the Immigration Officer on arrival at the airport in the UK11. Have you got your documents for medical registration? • Immunisation History Book • UK Foreign and Commonwealth Office Visa Tuberculosis Screening Certificate (if you have one)12. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)?13. Do you have: • Photographs from home? • Waterproof coat and shoes? • Addresses, phone numbers and email addresses of friends and family? 4
  5. 5. In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198Before you arrive in the UKApplying for a UK student visa • The start date is published on your CAS Statement. If youMost international students from outside the European Union plan to arrive on a different date you must let us know.who wish to take a full-time course in the UK must apply for a This is very important as we must inform the UK Bordervisa prior to leaving their home country. Agency (UKBA) if you do not arrive on time. You can check your status on the following website: • If you change your mind and want to study at anotherwww.ukba.homeoffice.gov.uk/policyandlaw/ institution, you have to tell us before you come to the UKimmigrationlaw/immigrationrules/appendix1/ so we can cancel your CAS with UKBA, and you canIf you are a visa national you can apply for a re-apply for your visa with a CAS from a different sponsor.• Student Visitor Visa for courses of six months or less; Changes to your student registration status• an Extended Student Visitor Visa for English language We must tell the UK Border Agency about any students who courses only for courses of between 6–11 months; have an entry clearance visa issued under PBS rules who fail• a Tier 4 (General) Student visa for English language to arrive for the start of a course, withdraw from a course, courses at or above B1 on the Common European defer or suspend their studies, or fail to attend for significant Framework of Reference for Languages (CEFR) – the periods of time. UK Border agency have assessed this as equivalent Meeting immigration staff at the airport to an IELTS score of 4.0 – with no less than 4.0 in When you arrive at a UK airport, you should be prepared to each sub-skill; answer some questions about yourself, including where you• or a Tier 4 (General) Student visa for courses at Level 3 or will be staying and what you intend to do during your time in above on the National Qualifications framework (NQF) at the UK. You may be asked to undergo a brief, routine health an institution which is a Highly Trusted Sponsor. check by the airport doctor, which might include an X-ray.How will the Points Based System (PBS) affect The health check will take place in a separate room.my entry clearance/student visa application? Afterwards, you will need to return to Immigration Control.If you are a visa national and you apply for a Tier 4 (General) Please note that if you have already studied in the UK and areStudent visa you will need a ‘Confirmation of Acceptance for changing your education provider, you will need to apply for aStudies’(CAS), which is an electronic number we will provide visa for your new course with us. This could take up to 40for you. days. It is a criminal offence to start a course with a differentApplying for your Tier 4 (General) Student visa educational provider before you have applied for your new visa from the Home Office. We will not be able to register youto come to the UK on the course unless you have a valid visa.When you apply for a Tier 4 (General) Student visayou must include a Confirmation of Acceptance for To find out more:Studies (CAS) number. We advise that you check these websites regularly for up to• We will send your CAS details when you confirm your date and accurate information. unconditional offer of a place to study and pay your UK Border Agency: deposit/full fees. http://www.ukvisas.gov.uk/en/doineedvisa/• Your CAS will not be sent more than six months before British Embassy/High Commission – advice on where you the start of your course. can apply for a visa:• The CAS number will be included in a letter called a ‘CAS http://www.ukvisas.gov.uk/en/howtoapply/ Statement’. This will also include important information wheretoapply needed for your visa application. UKCISA (Council for International Student Affairs) – Advice for• You can only apply for your visa three months or less international students: before the start of your course. http://www.ukcisa.org.uk/student/immigration.php 5
  6. 6. Pre-departure guide 2011–2012Arrival at the airportINTO airport taxi transfer If you would like us to meet you at the airport, please complete the attached ‘Airport Transfer BookingINTO University of Exeter can arrange for a local taxi Form’ on page 8 and return it to INTO. Paymentfirm to meet students on arrival at the airport and can be made by completing the attached credittake them directly to their accommodation. Payment card form on page 9 and faxing it to INTO atfor the transfer must be made seven working days +44 (0) 1392 264 277.in advance. The costs are as follows: If you do not want an airport transfer, you must still complete the ‘Arrival Details Form’ on page 10Prices until Fri 23 Sep 2011: and email to INTO at into@exeter.ac.uk, or fax toLondon Heathrow airport £205.00 +44 (0) 1392 264 277.London Gatwick airport £225.00 If you have booked an airport transfer, as youBristol International airport £100.00 pass through immigration into the Arrivals Hall, youExeter International airport £20.00 will see your taxi driver waiting for you holding an INTO sign with your name on it. If you cannot findPrices from Sat 24 Sep 2011: your taxi driver on arrival, DO NOT LEAVE theLondon Heathrow airport £210.00 Hall. Please Do The following:London Gatwick airport £230.00 1. Go to the Information Desk and ask them to makeBristol International airport £105.00 an announcement asking the taxi driver for YOURExeter International airport £20.00 NAME, going to INTO University of Exeter, to come to the Information Desk. Wait there until theIf you want to share a taxi from Heathrow to reduce taxi driver arrives.charges, you will still need to pay full fees seven days 2. Contact INTO on the Emergency Mobilein advance however transfers will be refunded Telephone Number +44 (0) 7972 136 198.accordingly (i.e. two students per taxi – £104; 3 or 4students per taxi – £85).Please note that if you are delayed in meetingyour taxi, either because your flight has beendelayed, or because of delays at UK immigrationor baggage collection, the taxi company willcharge ‘waiting time’ and this charge will bepassed on to you. 6
  7. 7. In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198Arriving at INTO University of ExeterYOU MUST INFORM US OF YOUR ARRIVAL accommodation you can email Sarah atDETAILS SO WE CAN MAKE ARRANGEMENTS s.l.pike@exeter.ac.uk or telephone her onFOR SOMEONE TO MEET YOU. +44 (0) 1392 725 352.Please note that you are to arrive no earlier University accommodationthan the weekend before your course starts. If you are staying in INTO accommodation, you mustIf you do, you will need to make your own arrive on either the Saturday or Sunday before youraccommodation arrangements. course starts. Details of where to go on arrival in Exeter will be provided with your accommodationIf your flight is delayed, or you are delayed at the confirmation. On arrival you will be given your roomairport and will therefore arrive on a date after the key, asked to sign your accommodation contract andweekend prior to your course start date, then you shown to your room.should call either the INTO office number during office It is important that you complete thehours or the INTO Emergency number at all other Arrival Details Form and return it to INTO, sotimes to inform us. that we can make sure that the key to your accommodation is waiting for you.Accommodation – when to arrive If you are arriving earlier than the weekend beforeand where to go your course starts then you must make your own hotel arrangements until the Centre opens.Homestay accommodationIf you have requested homestay accommodation, you Private accommodationwill be sent details of your accommodation by Sarah Sourcing Private Accommodation: INTO isPike, INTO’s Homestay Co-ordinator. As well as your unable to assist you directly with the process ofhost’s name and address, you will also receive a host finding private accommodation as this will be aprofile, telling you more about your hosts and some legal agreement between yourself and theinformation about what to expect when you are living landlord. We can however provide a guide to findingin homestay accommodation. If you have requested private accommodation, which includes contactand paid for the taxi transfer service, your taxi will details for local letting agents and relevant websites.take you directly to your host. When you get there, If you require this please email s.l.pike@exeter.ac.ukyou will be given information about how to find theINTO Centre and directions on how to get to theUniversity on the first day of your course. ‘Life’s great! Good accommodation, top notch It is important that you contact your hosts teaching and loads of fun activities. It doesn’t getto introduce yourself and also to let them know much better than this.’when you think you will arrive in Exeter, so thatthey can make sure they are home to greet you. El Hannan Lee,When you arrive at your host’s home there will Malaysiabe instructions on what to do next. If you haveany questions regarding homestay 7
  8. 8. Pre-departure guide 2011–2012 ✁Arrival details formAll students MUST complete this arrival details form and returnone week before your course start date by email to admissions.finance@into.uk.comor fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746Section 1 (compulsory)Personal detailsFamily name (surname)Other/given names (first name) Male FemaleEmail address Mobile phone numberINTO number (please refer to offer letter)Section 2 (compulsory)Arrival details into the UK and confirmation of accommodationCountry flight departs fromDate of arrival in the UK Time of arrival in the UK (am/pm)Arrival Airport TerminalFlight number Name of airlineIf you are organising your own transfer from the airport:Arrival date at INTO University of Exeter: Accommodation/CentreArrival time at INTO University of Exeter (am/pm): Accommodation/CentreAny special requirementsPlease make sure that you book a flight which arrives on the weekend before your course start date. If on arrivalyou require a taxi to meet you and will be staying in a hotel or other accommodation not arranged by INTO thenplease provide the addressSection 3 (optional)Airport transfer bookingIf you would like a taxi to meet you at your UK arrival airport and take you to your accommodation please tick one ofthe following boxes and complete the credit card section below. For further details on the cost of the Airport Transfer,please see page 6. London Heathrow Airport Gatwick Airport Bristol International Airport Exeter International Airport I do not require an airport transfer 8
  9. 9. In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198✁ Section 4 If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer then the following section must be completed Name of person meeting the student: Address of person meeting the student: Mobile telephone number: Name of parent: Signature of parent: Date: Credit card form Payments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will be taken from the card in addition to the amount stated in section 3 of this form. CREDIT CARD DETAILS To enable fees to be debited from your credit card, please complete the details below. VISA CREDIT MASTERCARD DEBIT If DEBIT, please specify type: Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro, Electron or Visa debit. Credit/debit card number / Card start date —— —— (mm/yy) / Card expiry date —— —— (mm/yy) Issue number Security code This is the last three digits of the code found on the back of your card. Cardholder name Billing address Please return this form by email to admissions.finance@into.uk.com or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746 9
  10. 10. Pre-departure guide 2011–2012MoneyCurrency Bank accountsCurrency across the UK is the pound sterling (£GBP). If you are going to be here for longer than six months,One pound is divided into one hundred pence (100p). we strongly recommended you open a UK bankNotes are issued to the value of £50, £20, £10, and account, as soon as possible, after arriving in the UK.£5 and coins to the value of £2, £1, 50p, 20p, 10p, UK banks are open 9am to 4.30pm on weekdays5p, 2p and 1p. Please note that £50 notes are very and some are open on Saturday mornings. If you bringuncommon and should be avoided as they can often a banker’s draft in sterling with you (payable to yourself)be the target of counterfeiters. We do not advise or arrange for it to be sent, then you can open ancarrying large sums of cash with you on arrival. account at a bank after you have registered on your We recommend that you bring enough money course. It may also be useful to bring a letter from yourwith you to cover the first couple of weeks after your bank at home (or some other documentation) toarrival – no more than £250 in cash for your confirm your credit status. We will provide you withimmediate needs should suffice. It is safer to bring further information and support on opening accountslarge sums of money in travellers’ cheques, which can during your induction week. In order to open a bankbe cashed in banks, post offices and airports but be account you will need the following:aware that there is often a minimum commission • your passportcharge. Please avoid carrying large sums of cash or • proof you are a student – we will issue you with ankeeping large amounts in your room for safety official bank letter after registrationreasons. Credit and debit cards are widely accepted • proof of address.in the UK, MasterCard (Access) and Visa credit cards For further advice on opening bank accounts in thebeing the most common. Diners Club and American UK, you can visit:Express are less so. You can withdraw cash from a www.ukcisa.org.uk/student/bank_account.phpcashpoint machine (also known as an ‘ATM’) if youhave a Personal Identification Number (PIN) for that Living costscard. You may want to inform your current bank thatyou are going to the UK and to ask if you can use It is estimated that a single student will needyour card here. approximately £650–£750 a month to meet their basic living expenses. This is just an indication and will alter depending on your lifestyle and spending habits. It is important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances, the following international student website may be useful: www.studentcalculator.org.uk/international/ index.asp 10
  11. 11. In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198Orientation programmeInduction programmeAt the start of your course you will receive a fullinduction (providing you arrive the weekend beforethe start date of the course). This will vary in lengthaccording to which course you will be studying andit is a great opportunity to meet staff and students ‘When I first came to Exeter the INTO staff were aand find out more about the University and the local great support to me. The events in the welcome weekarea. You should attend all sessions. The induction such as trips to Sidmouth and Topsham, Bowling,programme will usually include: Cream Tea and visits to the city centre helped me a lot.• welcome talks I also found many friends from different nations of• information sessions with INTO Student Services, the world.’ the Students’ Union, security staff• an English language placement test Muhammad Umeed• social activities Pakistan• a city orientation tour of Exeter• a campus tour.The following is an example time table for the September and January orientation programme.TIME MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY09.00 STUDENT SERVICES SOCIAL PROGRAMME TALK PRESENTATION09.30 UNIVERSITY LIBRARY PRESENTATION10.00 WELCOME FROM THE TALK FOR STUDENTS INTRODUCTION TO POLICE REGISTRATION CENTRE DIRECTOR UNDER 18 YOUR COURSE (IF APPLICABLE)10.30 UNIVERSITY CAMPUS TOUR11.00 MATHS TEST FOR INDEPENDENT FOUNDATION LEARNING STUDENTS (NOT ALL PRESENTATION PATHWAYS)11.30 LUNCH12.00 LUNCH12.30 LUNCH LUNCH LUNCH13.00 COURSE REGISTRATION13.30 INFORMATION FAIR – LEARN ABOUT THE 14.00 ENGLISH LANGUAGE COURSE STUDENTS UNION, PLACEMENT TEST REGISTRATION CLUB AND SOCIETIES14.3015.00 EXETER CITY TOUR CREAM TEA RECEPTION15.30 SPORTS AFTERNOON16.0016.30EVENING BOWLING NIGHT BARN DANCEStudents starting programmes not in September and January will enjoy a shorter orientation programme 11
  12. 12. Pre-departure guide 2011–2012Registering for your courseFor registration purposes at the INTO Centre you will Once your UniCard is ready you can collect it frombe required to provide original academic transcripts Reception two or three days after registration.and certificates, you must bring these documents UniCards have the user’s name and photo, expirywith you. date and a barcode with a number under it. The We need a passport photograph of you to barcode/number is encoded on the reverse of theprepare your INTO Student Card. The INTO Student card and this magnetic strip is used for buildingCard gives you access to the library, 24 hour access access control. The UniCard is issued to all staff andto the computer centre a range of student discounts students and serves as your library card. It will(e.g. for travel). To supply your photograph by email identify you as a member of the University and allowsplease attach a passport style photograph in jpeg you appropriate access to services and facilities. Youformat and send to into@exeter.ac.uk (please cc in can also use this card to get student discounts inm.e.fulcher@exeter.ac.uk). Make sure your name and some shops. To use the University printers you needINTO Reference Number are clearly written in the to put money on your student card. You can do thissubject/title of the email. We can also accept online at www.epay.exeter.ac.uk/printing. You mustphotographs that have been sent by post. If you send keep your card with you at all times.them by post then you should send two passportphotographs with your name written clearly on the Registering for computer accessback of each one. If we do not receive your Once you have your UniCard then you can registerphotographs before you arrive, it will take at for computer access. You can do this in differentleast five working days to prepare your UniCard. ways:During this time you will not be able to access • use the computer in Receptioncomputers, the internet or your emails. The INTO • register online https://srs.exeter.ac.uk/resource/Student Card acts as identification for you on itreg/index.phpcampus and you should keep it with you at all times. • visit I.T. services in the Main Library.It also acts as your library card and gives you 24 houraccess to the University computer rooms. 12
  13. 13. In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198“Three words jump into my mind when I think about life as an internationalstudent in Exeter; safe, equality and friendly. I never ever feel lonely.”Ji YingjinChina 13
  14. 14. Pre-departure guide 2011–2012Making the most of your first weekOn arrival we will provide you with a free SIM card to Other things to remember:use in the UK which also has one free international • attend ALL your classes and tutorialscall on it, so you can call home and let your family • always be on timeknow you have arrived safely. This will give you cheap • be prepared for your classesrates to phone internationally and will be much • care for others’ feelings and culturescheaper than your current SIM card or any other UK • feel free to ask questions whenever you need tonetwork providers. • join social events and sports clubs. There are lots Alternatively, you can always download Skype, a to choose from so ask the INTO stafffree computer programme that allows you to use • keep your accommodation clean and tidyyour computer like a phone and place international • overcome problems by sharing them with yourcalls for free to other Skype users. Depending on friends, teachers and INTO staffyour computer, web cameras are also supported. • practise English as much as you can and in as Please remember that when you arrive in the UK many places as you canyou will have travelled a long way from home and • your academic progress and your behaviour willalthough this will be an exciting time, please do always be monitoredremember that your family and friends may worryabout you. Remember to contact them and let themknow that you are safe! 14
  15. 15. In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198Social programmeIn addition to your academic study, INTO organises a sign-up in advance as soon as possible and this canregular programme of activities designed to help you be done at reception in the INTO Building.make the most of your time in the UK. The social Day trips and the sporting events are normallyprogramme includes: scheduled on a Saturday and Sunday respectively.• scorted day trips to nearby cities (for example The other events will be scheduled for afternoons and Bath, Bristol or Cardiff) or sights of interest like early evenings throughout the week. A number of the Stonehenge and the Eden Project; activities that take place on campus will be provided• Attendance at local events such as the South free, but note that there are some that may have a West Festival of Food and Drink or the theatre; small charge. The coach trips for instance can cost• Internationally themed events such as Chinese up to £25 depending on the location and whether New Year and Diwali celebrations; there are any admissions charges. On average, you• Sports afternoons and competitions; can also expect between 25 to 250 students to be in• Bowling; attendance at each event.• Quiz Nights and Film Showings; The social programme is carefully designed to• Parties and more! include a wide range of activities to cater for every taste. It also provides a key opportunity for studentsDetails of all the social programme events will be to socialise with each other and those at thepublished on noticeboards in the INTO Building and University and even local residents of the city.Duryard. Updates are also regularly to all student viatheir university email account and often also featureon the INTO facebook page. Where space is limited,such as on the day trips, students will be ask to 15
  16. 16. Pre-departure guide 2011–2012Health and safetyDeciding to study overseas can be an exciting yet doctor. Full details of how to register at the Universitydaunting opportunity. To ensure that you can make of Exeter Student Health Clinic will be given to youthe most of this experience, once your arrive in the during your induction programme.UK our dedicated student support teams will help Private Health Insuranceyou settle in to student life. During your induction Full travel, medical and health insurance is mandatoryprogramme they will deliver safety talks, as well as for all INTO University of Exeter students. Unlessprovide you with information about services available proof of suitable alternative cover is provided duringto support international students. In the case of an the application process, Uniplan Insurance willemergency you can always contact a member of the automatically be added to your course fees.team by calling +44 (0) 7972 136 198. Personal SafetyBefore you travel to the UK The UK is a safe place to study and live in. You canIt is always advisable to have a health check before make your time here as an international student evenyou leave your home country. In some cases, when safer by using common sense. For practical tips onyou arrive in the UK you may be asked to produce how keep safe during your studies please visithealth certificates detailing your vaccinations. For www.britishcouncil.org/eumd-immigration.htm,example, if you are coming from a tuberculosis (TB) where you can download a copy of ‘First Steps’high-risk area, a chest x-ray report may be required. pre-departure publication.It’s a good idea to carry these documents in yourhand luggage in case you need to show them UK Safety in your accommodationimmigration. For more information visit To ensure a safe living environment, students living inwww.ukvisas.gov.uk/en/howtoapply/tbscreening INTO University residences must keep to all of the If you are undergoing any medical treatment, we rules and regulations. Within the accommodation weadvise you to bring your current prescriptions and a have also appointed a number of Students Wardensdoctor’s report (translated into English). Similarly if to ensure your well-being and provide you with anyou wear glasses consider bringing a spare pair with alternative source of support.you, or if you wear contact lenses bring a sufficient Safety in Centresupply to use while you are in the UK or a Safety in the INTO Centre is everyone’s responsibility.prescription (translated into English) to ensure you If you see anything that is a cause of concern, pleasecan secure a ready supply. report it to the reception desk and we will ensure thatHealth services in the UK it is dealt with immediately. Please note that smokingIf you are coming to the UK as a full-time student on is not permitted in any public place in the UK and soa course lasting six months or more, you will be you cannot smoke in the INTO Centre.eligible for free or subsidised treatment in the UK Useful websitesunder the National Health Service (NHS). This means British Council – www.educationuk.orgthat you can see a doctor or go to hospital for free. UKCISA – www.ukcisa.org.ukYou only have to pay for prescription medicines, NHS Direct – www.nhsdirect.nhs.ukwhich is currently £7.40 per item. All you have to do University of Exeter – http://www.exeter.ac.uk/when you arrive in the UK is register with a local newstudents/healthandwelfare/ 16
  17. 17. In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198Key contacts, useful numbersand websitesIMPORTANT TELEPHONE NUMBERSPlease make sure that you put these numbers in your phone:INTO University of Exeter Exeter taxi firms+44 (0) 1392 724 282 Gemini (INTO’s preferred company)Our reception is open Monday to Friday 8.30am to +44 (0) 1392 666 6665.30pm for all your questions and to assist you Capitalon arrival +44 (0) 1392 433 433 1st CallWebsite: +44 (0) 1392 661 122www.intohigher.com/exeter DartlineFacebook: +44 (0) 1392 422 888www.facebook.com/pages/INTO-University-of-Exeter/35518218482 Useful websitesTwitter: Visa informationtwitter.com/INTO_Exeter www.ukvisas.gov.ukINTO TV: UKBAwww.youtube.com/user/INTOTV www.ukba.homeoffice.gov.uk/studyingintheukINTO Emergency number Studying in the UK and excellent advice on budgeting+44 (0) 7972 136 198 www.educationuk.orgOut of office hours for emergency use only UKCISA advice for International StudentsEmergencies www.ukcisa.org.uk/student/999If you need the Police, Fire Brigade or Ambulance UK living and cultureService in an emergency, the telephone number to call www.britishcouncil.orgis 999. If you are unfortunate enough to experience UK weathercrime, have been involved in an attack or threatened, www.bbc.co.uk/weather/ukweatheryou should report it to the police and INTO. International Student CalculatorImmigration Advisory Service (IAS) www.studentcalculator.org.uk/international+44 (0) 207 967 1200www.iasuk.org National Health ServiceIf you have any problems at Immigration Control, www.nhs.uk/Pages/HomePage.aspxplease call this number for free advice. Transport for London (underground/tube, buses, etc) www.tfl.gov.uk 17
  18. 18. Pre-departure guide 2011–2012MapsExeter city centre University of Exeter Streatham Campus Prince Charles Rd n Rd Unio Rd les a W e of Princ d bo y R Black St David’s station Exeter central station Bus and coach station Harlequins shopping centre Princesshay University of Exeter shopping centre Bomb Guilhall St Luke’s Campus shopping centre Exeter Cathedral ay R d Heavitre e Rd Fr o g St EXETER CITY B arn f i e l d R d CENTRE Quay Ho llo t w Royal Devon and ay c kS S County Hall Exeter hospital wi t A l p h in g Co ton To ps St ha m Rd 18
  19. 19. In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198Campus map 2 Duryard INTO residence 7 6 INTO University of Exeter 1 4 8 3 5 10 9 Key AcAdemic/sociAl/non-residentiAl 1 into university of exeter cAtered residence 2 into university residence self-cAtered residence ADMINISTRATION/SOCIAL PedestriAn route from rAil to cAmPus 3 northcote house P PArking InternatIonal StUDent SUPPort offIce t tennis courts 4 exeter northcott theAtre footPAth from residence to cAmPus 5 shoPPing centre cycle route from residence to cAmPus 6 sPorts PArk AlternAte cycle routes 7 tennis centre BUS ROUTE H BUS ROUTE D Bus route d TOWARDS CITY CENTRE Bus route h UNIVeRSITy ReSIDeNCeS 8, 9, 10 one-wAy 19
  20. 20. INTO University of ExeterUniversity of ExeterINTO BuildingStocker RoadExeter EX4 4PYUnited KingdomT: +44 (0)1392 724 282E: into@exeter.ac.ukwww.intohigher.com/exeter© INTO University of Exeter LLP, May 2011. All content published in this document isbelieved accurate at time of publication. INTO reserves the right to alter details of allaspects of its operation without notice.INTO University Partnerships Limited is a limited company registered in England and Wales,registered number 05507863. Registered office: 102 Middlesex Street, London E1 7EZUniversity of Exeter education provider sponsor number EFMMCWWY2

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