1. ATAA BROWN
25039 Curie Ave. #223
Warren, MI 48091
(586) 447-2733
ataabrwn@yahoo.com
OBJECTIVE
Experienced professional seeks Data Entry position.
EDUCATION
Macomb Community College, Warren MI
Associates Degree in Business Administration, anticipated graduation 2017
SKILLS & ABILITIES
 Extensive experience in Customer Service and Office Administration
 Proficient in Microsoft Word and Excel, type 50 WPM
 Proficient in Data Entry with multiple programs
 Operate a 10-line phone system
 Cross train to handle multiple positions
 Ability to resolve customer issues in a timely matter
 Effectively manage time to meet deadlines and complete projects
 Possess good communication skills, both verbal and written
 Team player with a strong work ethic
 Critical thinking in handling emergency situations
EMPLOYMENT HISTORY
Harvard Resource Solutions, Troy, MI 2015-Present
Data Entry Specialist
 Prepares data by reviewing documentation and retrieving transactions from web
interfaces to ensure appropriate coding
 Codes transactions in alignment with intent and the General Ledger, and reconcile the
donor database management system with the General Ledger
 Preserves donor confidence by maintaining donor confidentiality and respect
Professional Educational Service Group, Caledonia, MI 2007 - 2015
Secretary
 Dispatched Engineers and Custodians to 34 Dearborn Schools
 Processed invoices, typed purchase and blanket orders
 Processed financial records for payroll and student’s payments
 Monitored attendance for staff and students, called in substitutes for teachers when
absent

2. Professional Educational Service Group (con’t)
Special Education Paraprofessional
 Supported professional staff (teacher, physical or occupational therapist, school nurse)
in carrying out their daily responsibilities within Special Education
Security/Hall Monitor
 Operated security camera and radio communication systems
 Assisted on search of vehicles, lockers, or body when requested
 Maintained security key system, held keys to the entire building
 Ran drills for Lock Downs of school building, Fire, or Tornado Drills
H & R Block, Tempe, AZ 2009
Rapid Refund Representative I
 Corrected and resubmitted documents to IRS, checked refund status for clients
 Made outbound calls to over 30 states using ACD phone system
 Performed data entry and bookkeeping duties
Michigan State University, Detroit, MI 2000 – 2006
Program Associate II
 Peer Counselor for the Mother-to-Mother Program in accordance with State funded
Women, Infants, and Children’s (WIC) Program
 Conducted health fairs to members of the community
 Fundraising to support programs for low-income mothers
Fishbone’s Rhythm Kitchen Café, Detroit, MI 1996 – 2000
Customer Service Associate
 Greeted and escorted patrons to tables
 Trained new employees
 Coordinated large functions held in banquet facilities