5. Lakshay Resultants India Inc.
• HO in Delhi. Associates in other metros &
SARC region
• Serviced over 20 clients in India, Nepal,UAE
and SARC region in last 6 months
• Acknowledged by over >90% clients for its
quality work
• Resultants from customer service and
functional background
• Resultants with experience of 10 to 28 yrs
17. Training Modules
• Concepts to Application
• Researched & validated models- Sitlead,
Johari window, FIRO-B, UDPG, etc
• Case studies, Instruments, Workbook
exercises
• Role plays & simulations to practice various
tough scenarios
21. LRI Trainers
• All from functional experiences
• PG of IIM-B, IRMA, NIS, MDI, XLRI etc.
• Have been conducting training from 8 years to
22 years
• Certified trainers from HRG, UK, Carlson USA
• Principal trainers conducting workshops for
top management
24. LIJ (Learning Implementation Journal)
o LIJ is to facilitate the implementation of the
learnings from the session conducted.
o It comprises of self check & feedback/
guidance given by the team leader to
implement competencies picked up from the
session.
o The filled copy is sent to LRI for evaluation and
feedback by the faculty.
25.
26. SRC (Skill Retention Capsule)
o A brief session to refresh/clarify some
concepts and doubts from the session already
held.
o The session lasts between 2-4 hrs/1 day
depending upon the session objectives.
o It helps in building conviction for participants
on key concepts covered during program.
27.
28. Pocket Card
o Handy tool to carry which has key concepts
covered in the session captured on a card.
o Helps sustain the learnings for long and serves
as reminder whenever needed.
o Can be used to refresh concepts for old
members & train new members on key
concepts.
29.
30. Pep up mails
o These mails are sent to motivate participants
on implementing their learnings.
o It works as re-enforcer and reminder for
getting best results from training program.
o These emails are sent frequently so as to have
fly wheel effect
34. Pre & Post Test
o Pre test is a tool to gauge the pre- trg level of
understanding of the current role and
competencies.
o Post Test helps to gauge the understanding of
the role & the concepts covered, post training
session.
o This tool helps participants and organisation
know ROI on training at first level
35.
36. Workbook
o Is used for capturing learnings, which are the
outcomes of the activities conducted or
situations given to the participants.
o It also works as reading material/ tutorial for
participants, post session.
o The workbook also allows participants to
put their thoughts and challenges to increase
their involvement in the session.
37.
38. Learning Clinic
• Some selected TLs should conduct quick
review on learning implementation with
participants using technology
• This helps TLs and management know about
implementation gaps at field level
• Participants also understand seriousness of
the organisation on these people
development projects
39.
40. IDHS
• While being on-the-job, many participants try
to implement concepts
• Suddenly they may come across some tough
situation and want to know answers
• In such case they may phone LRI and get
instant solutions and ideas
42. LRI strengths
From Sales & Service function experienceFrom Sales & Service function experience
Previously led large teams & achieved tough goalsPreviously led large teams & achieved tough goals
Various tools to ensure
learning retention & implementation
Various tools to ensure
learning retention & implementation
43. LRI strengths
Deep understanding of most of the industries.
Thereby cross pollination of best practices
Deep understanding of most of the industries.
Thereby cross pollination of best practices
Done assignments on Process Manual design, Business
Scorecard,
Skill Building, On-the-job Coaching, Talent Retention, etc
Done assignments on Process Manual design, Business
Scorecard,
Skill Building, On-the-job Coaching, Talent Retention, etc
44. Level of Involvement What to Expect
Classroom Sessions Sensitization
++ Follow up + Regular tracking on
Productivity Parameters
Skill Building
++ OJAC & KRA link In Job application
++ BSC, Team Ownership, Business
Processes, Talent Retention
Business Impact
45. Our client’s speak…
Dear Ashutosh,
Thank you very much for imparting the valuable learning to the sales executives of east. I can share it as follow . . .
It was a great learning opportunity for east zone team towards excellence in Trade Sales & Distribution. It was a very systematic process
to make one know his strengths & believe on the factors which are in his own control only X factors – individuals passion & vision, own
efforts & planning, convincing skills.
Case studies, analysis & discussions are made, participants are called for role play, after that discussed n got better points to note..etc
Again, lots of audio/visual instances were screened to have the perfect understanding - many micro-level issues & factors were
discussed
understanding the buying criteria/ basic need, develop towards objective & propose. Some important factors/skills/ tactics were also
discussed, examples were given – salesman & customer whosoever speaks the most keeps the products, emotional bank – deposit &
withdrawal factors, basic need could be one but the reason for change may be different etc.
Finally I take pleasure to express ‘ It’s a great learning, I believe it will really refine and elevate the mind of our participants ’. I am sure,
this kind of sensible education will become more essential in various organizations towards the sales excellence.
Thanks ,
Salil Roy, Zonal Manager-East,
Safari Industries (I) Ltd.,
87 A, S. N. Banerjee Road, Kolkata - 700013.
Mobile No. 09163334870.
Web : www.safari.in
46. • “The interactive manner in which the sessions were conducted by Ashutosh
and the very upbeat Action Plans of most of the participants is proof of good
realizations within the participants.”- Ajay,Head-Sales, Hutchisson Essar ltd.
• “The Training session was indeed a very interesting, thought provoking and
highly interactive.”- Varun Vij, Videocon
• “No words of ours can help in expressing the gratitude that we extend on
behalf of the CSD (Gujarat) team for the excellent training delivery done by LRI
Team for the collections team in Gujarat Circle. Put simply.......IT WAS
GREAT.”- Debojit Goswami, Head-Training, Airtel
Our client’s speak…
